Paris, Le Marais - Rambuteau metro station

Hello, Thank you for your feedback and for your positive comments about the location, the quietness of the property, the comfortable bedding, and the welcome. We’re delighted that you enjoyed these aspects of your stay. Regarding the television, I’d like to clarify that it works perfectly. It turns on and off manually, directly on the TV itself. There is indeed no remote control for the television—only for the cable box. I apologize if this wasn’t clearly explained during your check-in; the person who welcomed you should have shown you how it works. We’ll make sure to remind our team to clarify this for future guests to avoid any confusion. Thank you also for your suggestion about washcloths. We’ll take your feedback into account to improve the experience for our future guests. Please don’t hesitate to reach out if you have any further questions or if there’s anything we can do to enhance your next stay. Best regards, Fabrice de Simone