Condomínio

2BR Lakefront Beach Villa w/ 6-Seat GOLF CART! Near Pool, Wharf, Tram, Beach.

Galeria de fotos de 2BR Lakefront Beach Villa w/ 6-Seat GOLF CART! Near Pool, Wharf, Tram, Beach.

Sala de estar com sofá azul, mesa de centro de madeira e vista para área externa com vegetação através de porta de vidro.
Piscina cercada por palmeiras e espreguiçadeiras.
Um interior moderno com escada de madeira, área de cozinha e espaço para refeições.
Um caminho de tijolos leva a um edifício com uma placa que diz 'The Village of Baytowne Wharf'.
Quarto com porta de correr de vidro que dá para uma vista de um lago e cadeiras verdes do lado de fora.

Avaliações

9,0 de 10
Maravilhosa

Destaques

  • Atividades ao ar livre
    Hóspedes adoram o espaço ao ar livre da propriedade.
  • Jardim privado
    Propriedades com jardim privado são uma raridade na área.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
  • Descubra os pontos de referência nos arredores
    Close to Choctawhatchee Bay
2 quartos3 banheirosAcomoda 7 pessoas

Comodidades populares

  • Sacada
  • Acesso ao parque aquático
  • Piscina compartilhada/comunal
  • Ar-condicionado
  • Geladeira
  • Lava-roupa

Explore a região

Confira no mapa
Miramar Beach, FL
  • Place, Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links
    ‪3 min de caminhada‬
  • Place, Silver Sands Premium Outlets
    ‪2 min de carro‬
  • Place, Baytowne Wharf
    ‪3 min de carro‬
  • Airport, Fort Walton Beach, FL (VPS-Aeroporto Regional do Noroeste da Flórida)
    ‪40 min de carro‬

Quartos e camas

2 quartos (acomoda 7 pessoas)

Quarto 1

1 cama King

Quarto 2

1 beliche solteiro

Quarto 3

1 sofá-cama casal

3 banheiros

Banheiro 1

Vaso sanitário · Apenas chuveiro

Banheiro 2

Banheira ou chuveiro · Vaso sanitário

Banheiro 3

Banheira ou chuveiro · Vaso sanitário

Espaços

Deque ou pátio
Cozinha
Sacada
Área de recreação externa
Jardim
Espaço para refeições

Sobre esta propriedade

2BR Lakefront Beach Villa w/ 6-Seat GOLF CART! Near Pool, Wharf, Tram, Beach.

Must be at least 25 years of age to rent this property.

This property is located in Sandestin® Golf and Beach Resort. *
627 Bayou Drive, Bayou Village at Sandestin

6-Passenger GOLF CART Included! Sleeps 7
Near Beach, Village of Baytowne Wharf, Pool

Stunning townhome at Bayou Village with a 6 seat GOLF CART included! Recently updated, #627 is located on the North side of the resort, this stunning residence is perfectly situated lakeside with picturesque fountain views. Panoramic views of the Choctawhatchee Bay and the marina can be enjoyed from the living area. The beach is just a 7-10 minute ride away by golf cart or tram. You may also take the golf cart to the Village of Baytowne Wharf where you will find restaurants, boutique shops, and entertainment.

For a relaxing afternoon, spend some time outside on the screened porch and take in a remarkable view of the bay, lake, and fountain. The sunken family room is comfortable and inviting with new furniture! There is a new HDTV for your entertainment. Our gourmet kitchen makes it a pleasure to prepare and serve family meals. The stylish dining area offers seating for four guests, and two seats at the bar. For your convenience, there is a full bath just inside the door to make cleaning off after the beach, an easy chore! There is a stacked washer and dryer as well.

Upstairs, you'll find our master bedroom suite which offers a king bed, an HDTV, generous closet space and a lovely lake view. There is access to a private balcony just outside the master suite. The master bathroom has been recently updated and offers a shower/tub combo with an updated vanity. The guest bedroom features a brand new queen over queen bunk. The guest bathroom offers a brand new bathtub-shower combination.

Bayou Village overlooks a scenic lake and offers a view of Choctawhatchee Bay, and the Marina. This is a wonderful spot to watch the summer fireworks show! There are two nearby swimming pools that you are welcome to use while vacationing in our townhome. Catch and release fishing is allowed in most of the lakes and ponds at the Resort. Enjoy this exceptional townhome at 627 Bayou Village!

CANCELLATION: Reservations that are cancelled more than 30 days prior to the arrival date receive a full refund. Reservations cancelled 14-29 days prior to arrival receive a refund of 50% of the amount paid. Reservations cancelled within 14 days of arrival receive no refund unless the guest purchased travel insurance. Guests are required to complete a rental agreement by electronic signature within 3 days of booking.

NOTE: The total reservation cost includes the nightly rate, clean fee, damage waiver, transportation fee (for select properties), processing fee and tax. By requesting a quote for this property, you agree to be added to our email subscription list.

*Sandestin® is a registered trademark of Sandestin Investments, LLC and is used for location purposes only.
Virtual Tour Url: https://my.matterport.com/show/?m=GdZXm4PBakS

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 2241675vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.

Informações a área

Miramar Beach

Em Miramar Beach, este condomínio fica na orla marítima. Big Kahuna's Water and Adventure Park é uma atração famosa. Outros lugares muito procurados pelos visitantes são Miramar Beach e Praias de Destin, onde é possível admirar as belezas naturais da região. Que tal curtir um pouco a noite? A cidade oferece ótimas opções em Club LA e LuLu's Destin, FL.. Passeios de jet ski e mergulho autônomo são ótimas oportunidades para se refrescar, mas você também pode tentar atividades como passeios ecológicos e passeios de bicicleta nos arredores.
Mapa
Miramar Beach, FL

Nos arredores

  • Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links - 3 min de caminhada - 0.3 km
  • Choctawhatchee Bay - 5 min de caminhada - 0.4 km
  • Silver Sands Premium Outlets - 2 min de carro - 2.5 km
  • Miramar Beach - 2 min de carro - 1.8 km
  • Baytowne Wharf - 3 min de carro - 1.8 km

Opções nos arredores

  • Aeroporto Regional do Noroeste da Flórida (VPS) - 42 min de carro

Restaurantes

  • ‪Sandcastles Restaurant and Lounge - ‬3 min de carro
  • ‪Bistrology - ‬20 min de caminhada
  • ‪Marina Bar And Grill - ‬4 min de carro
  • ‪Dude & Meatball's - ‬4 min de carro
  • ‪The Village Door Restaurant & Entertainment - ‬5 min de carro

Perguntas frequentes

2BR Lakefront Beach Villa w/ 6-Seat GOLF CART! Near Pool, Wharf, Tram, Beach. é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em 2BR Lakefront Beach Villa w/ 6-Seat GOLF CART! Near Pool, Wharf, Tram, Beach.?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em 2BR Lakefront Beach Villa w/ 6-Seat GOLF CART! Near Pool, Wharf, Tram, Beach.?

Horário de início do check-in: 16h.

Qual é o horário de check-out em 2BR Lakefront Beach Villa w/ 6-Seat GOLF CART! Near Pool, Wharf, Tram, Beach.?

Horário de check-out: 10h.

Onde fica 2BR Lakefront Beach Villa w/ 6-Seat GOLF CART! Near Pool, Wharf, Tram, Beach.?

Na orla marítima, este condo fica a 2 km de Sandestin Golf Resort - Raven, Burnt Pine, Baytowne, The Links e Miramar Beach. Choctawhatchee Bay e Grand Boulevard Farmers' Market também ficam a 2 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 33 de 47 avaliações
Nota 8 - Boa. 9 de 47 avaliações
Nota 6 - Ok. 2 de 47 avaliações
Nota 4 - Insatisfatória. 1 de 47 avaliações
Nota 2 - Terrível. 2 de 47 avaliações

9,2/10

Limpeza

8,0/10

Comodidades

10/10

Condições e instalações da propriedade

10/10

Check-in

9,4/10

Comunicação

10/10

Localização

9,8/10

Precisão do anúncio

Avaliações

Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Location was great, golf cart was extremely convenient and useful. Pools and beach were very close and we were able to access both via the golf cart. The beds were comfortable.
Hospedou-se por 4 diárias em jul. de 2026
De um site parceiro

10/10 - Excelente

Home away from home!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very easy access and beautiful ride to Baytowne and beach with golf cart!Cozy condo with pond just outside your patio!
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The unit was good and the beds were comfy. I found dishes to be dirty and there wasn’t enough silverware, coffee cups etc. The golf cart is a huge addition for this area. The brakes went out at the end of our trip and hopefully can be repaired before the next guests. The steering was also very tight in the golf cart. Overall we loved the Sandestin resort and beaches.
Hospedou-se por 6 diárias em mar. de 2026
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Clean and update on everything. Best place I have stay at in Florida. Enjoy our trip!
Hospedou-se por 6 diárias em out. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great family stay

Really enjoyed our trip
Hospedou-se por 6 diárias em jun. de 2024
Resposta de VrboOwner em 9 de jul. de 2024
Andy, Thank you for your wonderful review! We’re delighted to hear that you really enjoyed your trip. We look forward to welcoming you back soon! Warm regards, Property Management Team, Beach Blue Properties, LLC
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Loved it!

Stayed here before and have loved it each time!
Hospedou-se por 5 diárias em set. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location

Place was clean and I'm a great location
Hospedou-se por 3 diárias em set. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Love this place!!

This place is the most perfect place in Florida this is my second time staying. We have stayed here and the place next door two summers in a row! It’s clean, close to the beach, pool is amazing and we love the shopping village can’t wait to come back next summer! Host is very accommodating and responds quickly!!
Hospedou-se por 5 diárias em jun. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Overall our stay was great! Check-in was super easy, no issues with the WiFi, the golf cart was super handy, we all had a great time. My only minor complaint was the hot water in the master shower didn’t get very hot but there are 2 other showers, so it wasn’t a big deal for us. I would definitely stay at this property again.
Hospedou-se por 7 diárias em jul. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Bayou village

Great stay very nice place!
Hospedou-se por 6 diárias em ago. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Home away from home

Loved having a golf cart to take us to the ocean, Baytowne, sopping, eateries!
Hospedou-se por 35 diárias em fev. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay!

We enjoyed our stay at Bayou Village. The condo was very clean and the beds were comfy! Thank you!
Hospedou-se por 3 diárias em jul. de 2024
Resposta de VrboOwner em 9 de ago. de 2024
John, Thank you for your kind words! We're delighted to hear you enjoyed your stay at Bayou Village and found the condo clean and the beds comfy. We appreciate your feedback and look forward to hosting you again! Best wishes, Property Management Team Beach Blue Properties, LLC
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay!

Stay was great! Everything was just as described online. The condo was nice and super clean and the property manager was very helpful! Will stay again!
Hospedou-se por 7 diárias em set. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great location, nice decor, excellent staff!

The property was just as advertised and was perfect. The Beach Blue team was great to work with. We will be back!
De um site parceiro

10/10 - Excelente

Great Thanksgiving Week!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Rental was perfect. Great location and well equipped. Perfect for a Thanksgiving week getaway.
Hospedou-se por 6 diárias em nov. de 2023
Resposta de VrboOwner em 27 de ago. de 2024
Joe, Thank you for your wonderful review! We look forward to welcoming you back whenever you're in the area again! Warm Regards, Property Management Team Beach Blue Properties, LLC
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Nice getaway!

So me and my kids love the beach, my husband is not a fan. This is perfect, he was able to enjoy activities while we took the golf cart to the beach. Our three teenagers enjoyed the freedom of being able to go and eat and because we felt safe we did not have to go with them. Lots to do in the area! We will be back.
Hospedou-se por 5 diárias em jun. de 2024
Resposta de VrboOwner em 12 de jul. de 2024
Sally, Thank you for your wonderful review! We’re delighted to hear that our property was perfect for your family, allowing your husband to enjoy activities while you and the kids took the golf cart to the beach. It’s great to know that your teenagers enjoyed the freedom to explore and that you felt safe letting them do so. We’re glad there was lots to do in the area, and we look forward to welcoming you back soon! Warm regards, Property Management Team, Beach Blue Properties, LLC
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Family Vacay

Very nice location inside gated Sand Destin. Felt very safe on this property and enjoyed walking the grounds and scenery. Condo was very clean. Only issue was wifi kept going on and off and we had to reset the router several times but that’s a wifi company issue, not owner issue. Loved the lake in backyard with turtles and golf cart made it easy to enjoy all Sand Destin amenities.
Hospedou-se por 6 diárias em mai. de 2024
Resposta de VrboOwner em 26 de ago. de 2024
Judy, Thank you for your review! We're glad you felt safe and enjoyed the beautiful grounds and clean condo at the resort. Apologies for the WiFi issues, and we appreciate your understanding. It's great to hear the golf cart enhanced your experience. We look forward to your next visit! Warm Regards, Property Management Team Beach Blue Properties, LLC
De um site parceiro

10/10 - Excelente

Home away from home!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We enjoyed staying at 627 Bayou! So cozy and peaceful! Everything went well! My grandkids loved the turtles and Hurons on the pond! The condo is so sound proof and roomy! Thank you for a great stay! We’re coming back for sure!
Resposta de VrboOwner em 27 de abr. de 2024
It sounds like you had a wonderful time at 627 Bayou! The cozy and peaceful atmosphere, along with the roomy layout, made for a comfortable stay. It's lovely to hear that your grandkids enjoyed interacting with the turtles and herons on the pond. Thank you for sharing your positive experience, and we're thrilled to hear that you're planning to come back. Looking forward to hosting you again soon!
De um site parceiro

8/10 - Boa

Great family vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We traveled with our 4 and 16 year old. The condo was exactly as pictured and very clean. The rooms were great for what we needed. The pillows and bed weren't super comfortable, but we slept pretty well. There were a few minor cosmetic things that just simply needed a attention but nothing to affect our stay. The golf cart was perfect to be able to venture around the resort. We definitely want to come back.
Resposta de VrboOwner em 22 de jun. de 2024
Thank you for your fantastic review! We’re delighted to hear that you had a great family vacation and found the condo exactly as pictured and very clean. It’s wonderful to know the rooms suited your needs and that the golf cart was perfect for exploring the resort. We appreciate your feedback about the pillows and bed and the minor cosmetic issues. We look forward to welcoming you back for another enjoyable stay!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Spring Break Family Vacation

The house we stayed in worked out great for me, my husband and 3 kids(7 year old, 3 year old, 8 month old). It is in a great location, located close to everything around. The golf cart was awesome to have to get to the beach, Baytowne, the pool, restaurants, grocery store. We did have an issue with a flat tire with the golf cart but the property manager had someone come instantly to have that fixed. The house comes with a shed full of beach chairs, boogie boards, umbrella and kid floaties. My kids enjoyed the turtles at the pond out back. The twin bed was great but I would say the top bunk is a little too close to the ceiling. My 7 year old said he easily kept hitting his head on the ceiling if he wasn’t careful. He ended up sleeping on the bottom full size bed towards the end of the trip. All in all we really liked this house and it worked out well for our family.
Hospedou-se por 7 diárias em abr. de 2023
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in e localização

Unit needs upggrading

The unit is for sale and i think the owner don’t want to put money in upgrading the unit. Kitchen was lacking many things such as oven mits, pizza cutter, sharp knives, pasta drainer, etc. Both upstair baths are very old. If you are there for a week or two it’s fine but not for longer stay. Windows are not working and the wind goes through the patio door in the living room. On the bright side, Blue Beach Vacations are really great, they resolve any problems really fast and efficiently.
Hospedou-se por 59 diárias em jan. de 2023
De um site parceiro

8/10 - Boa

Great accommodations....not good customer service!

Rating Details: The property manager was very unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Certainly do not want to subtract from the amazing time me, and my family had.. The rental was clean, spacious, and the addition of the golf cart was great. I did not feel a warm, and welcoming attitude from a few of my interactions with Beach Blue Properties customer service. The main issues were the late check in time, and early check out. If the times are to be strictly enforced, perhaps a provision could be made for guests’ luggage, other than having to pay for an off site company to watch it. Also, it is understandable to expect to bring all needed equipment to any rental. However, I did not expect to have to run out to the store to buy toilet paper. Nor did I appreciate being told via text to “refer to the guidelines”. Upon checking in, my code was not working. I was told to wait an additional ten minutes before entering it again. No apology, no explanation. I don’t regret the vacation, nor the beautiful experiences. I will be returning to the area, even to possibly purchase. But, I will not be doing any more business with this particular company.
Hospedou-se por 3 diárias em jun. de 2024
Resposta de VrboOwner em 25 de jun. de 2024
Thank you for your detailed review. We’re delighted to hear that you and your family had an amazing time and found the rental clean, spacious, and enjoyed the addition of the golf cart. We sincerely apologize for any negative experiences you had with our customer service. As we rent individual owners' units and do not have an office at the complex for storing luggage, we use a company that many vacation rental companies in the area use for this purpose. We apologize for the inconvenience this caused. Regarding the check-in time, the unit had guests before your stay and needed to be cleaned, inspected by housekeeping management, and our management team. Being the busy season, it wasn’t available hours earlier, and we apologize for that inconvenience. We also apologize for the inconvenience regarding the toilet paper. As shared upfront and in your guidebook, we provide starter packs to get you through the first day. This is common with property management companies as well. There's a misconception that property management companies operate like a hotel and we strive to make sure our guests get as much information upfront. We’re glad you enjoyed your vacation overall and the beautiful experiences, and we hope you give us another opportunity.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, comodidades e condições e instalações da propriedade
Pontos negativos: Comunicação
I will start by saying that the property was definitely adequate for my family's needs. It was extremely spacious, and clean. The TVs shown in the photos, are not indicative to the sizes of the ones in the house...they are much smaller. Also, if planning to stay at this place, be sure to bring toilet paper! We were definitely aware that all items needed for our existence during the stay needed to be provided by us. However, in all the places I have stayed in over the years, toilet paper was never an issue. Whatever you do, do not plan on getting in town on an earlier flight. there is nowhere on the premises to store your luggage, and no provisions are made for this purpose. We had to pay a service to watch our bags, and find ways to occupy ourselves until precisely 4:00 PM when we were allowed in the unit. Which, by the way, was still delayed because our code was not working initially. Beach Blue Properties customer service was "hot & cold". We either got the rude person, or the nice person. Only on ONE such occasion did I speak to a nice rep. The other times the rep was very dismissive, and non-empathetic to our concerns. Again, despite the bad customer service, my family enjoyed the experience of the community. The golf cart was a phenomenal PLUS. I highly recommend this area of Florida, and will definitely go back. I will not stay in a property managed by Beach Blue Properties ever again.
Hospedou-se por 3 diárias em jun. de 2024
De um site parceiro

2/10 - Terrível

Beach Blue Properties Failed Us

Rating Details: The property manager was very unhelpful. The vacation rental was somewhat dirty. I was more than happy with the location. I was somewhat dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: Beach Blue Properties Failed Us. From the moment we checked in, a maintenance person named Grady came in without knocking to look at the steps falling apart in our rental...only to tape it all down with black tape. We assumed it was an honest mistake...the first time.He came in again while we were away and we would not have known if it were not for our ring camera and a crumpled note in the kitchen trash can saying he accidentally came into the wrong unit to address a maintenance issue.When we called the management company (BBP) they said he accidentally came in and it was for another until. They told us the unit he intended to go into, and we spoke to the renters there. There was no knowledge/communication with them of any issues needing to be addressed in their rental. On top of this, management said they called us to notify us, but we never received a missed call or voicemail from there. Very sketchy. The home had quite a few things neglected and falling apart and had black tape on things like the kids bedroom blinds that had actually missing slats!I will not be renting from this company again and I suggest anyone that does to have multiple ring cameras set up on your own WiFi network while you are away.
Resposta de VrboOwner em 23 de out. de 2024
Thank you for sharing your feedback. We sincerely apologize for the experience you had during your stay and understand how unsettling this situation must have been. The initial visit made by a member of our maintenance staff was a genuine mistake, as he was unaware that you had already checked in. The second entry was also an unfortunate accident, as he intended to address a maintenance issue at a nearby unit. Our team was immediately notified and the error was properly documented. We can assure you that this was not intentional, and we deeply regret that this was not communicated to you. Nevertheless, we understand how you could be skeptical after speaking with the other renters. However, these guests were rightfully unaware of any issues with their unit because they had been addressed prior to their arrival the following day. We are deeply sorry for the confusion. The staff member who entered your unit is a long-time, trusted member of our maintenance team, and while this incident occurred during our busiest season, we fully acknowledge that it should not have happened. Guest comfort, safety, and privacy are our top priorities, and we are committed to improving our communication and procedures to prevent any future occurrences. We truly regret that this impacted your stay and appreciate your feedback, which will help us make necessary improvements. We hope you will accept our heartfelt apologies and choose to return for an improved stay. Thank you again and hope to see you soon.
Avaliação verificada

4/10 - Insatisfatório

Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Limpeza e comunicação

Very unclean

Upon arrival after traveling for 14 hours, I instantly noticed that the house was not properly cleaned. The fans were coated in dust. The lamps, TVs and dressers and under the beds were coated in dust. Inside the vanity drawers were tons of hairs. Dirt and food on doors cabinets and kitchen table. I called and the next day they had a lady come out to “clean what I wasn’t happy with” The lady they sent even said that the place needed a deep clean badly and that the person that cleaned needed to come back and redo the whole place. The pullout bed mattress cover was covered in hair and dirt and under that was another cover and it was covered in smashed chocolate chips. The loft bed was not stable and my kids did not feel safe sleeping in it. There was an outlet cover with no face on it and another outlet cover not properly covered. There was a massive wad of hair in the shower. We have stayed in Baytown 3 years in a row and we have never been unsatisfied Until this trip. We have used vrbo multiple times and we have never been unhappy until now. The small dresser in the kids room was very unstable and fell on my 7 year old son hurting his shoulder and it also fell on my 11 year old daughter and the tv fell off and broke. When I texted and emailed about the dresser, I received not one response, but while we were gone some one came and strapped the dresser to the wall. All of our belongings were in there and we were not even contacted about the person that would be coming. We would have liked to be there or just to be made aware that someone was coming in. Not once did we get an apology for The condition of the property. The cleaning manager said I’m really shocked bc we have never received a complaint about the person that cleaned your property. Also the lady they sent to “clean” brought a bottle of spray and one rag with her. She did not reclean the property. She wiped the drawers and some dirt from a wall that I showed her. The food chunks were still left on the table and on the cabinets. Very disappointed with beach blue. We will never use beach blue again.
Hospedou-se por 6 diárias em jul. de 2022
Resposta de VrboOwner em 22 de ago. de 2022
We are so sorry for your negative experience and saddened to hear of your disappointment with Beach Blue. Our unit has always received glowing reviews and we seldom, if ever, receive negative feedback regarding our management. However, we understand your frustration and are very sorry for any housekeeping or maintenance issues you encountered. Although we are a business touched by many hands, which leaves room for the occasional error, we agree that this is unacceptable. We are taking your comments very seriously and have addressed your concerns with our management, housekeeping and maintenance teams. We also apologize if you were uncomfortable with someone entering the property without your knowledge. Guest safety is of utmost importance and when notified of any safety concerns, we immediately send a member of our team to address the issue. However, we agree that you should have been notified and apologize for our lapse in communication. We are pleased to report the unit has been deep cleaned, the outlet covers have been replaced, the broken TV has been replaced, and a wall mount bracket has been installed to further stabilize the dresser. Although we understand this will not change your experience, we hope that one day we have the opportunity to regain your trust and provide you with a 5-star vacation experience. We hope you accept our sincerest apologies and hope to see you again!

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Anfitrião: Elise Watson

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