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Hi! I am glad you had a great stay at Pura Vida. Thank you for the kind words. You and your family were a pleasure to host, and you are welcome back anytime. Pura Vida hopes to see again you in the future! Be well.

Thank you for being our guests at Pura Vida and for taking the time to leave a review. Our entire staff works hard to create a 5-star experience for each guest at Pura Vida, from the moment you book your vacation to the last minute before you check out. I am sorry you did not have a 5-star experience. We take all feedback, whether positive or negative seriously; this is how we have continued to provide a pleasant vacation experience for guests for over 17 years. Thank you for your kind comments about Pura Vida. :) Regarding the other points you mentioned: the number of steps for Pura Vida is listed in the second paragraph of the house description on VRBO, and we also have pictures of the stairwell in the listing. We make sure to be very clear about the number of steps awaiting guests at Pura Vida, so there are no surprises. We are blessed to have stairs that have survived Mother Nature. None of the neighboring properties within 1.5 miles have steps, allowing the utmost in privacy on the beach. We have a deck on the second level of the house that guests often enjoy; the patio off the back sliding door is not the only place to enjoy sunsets and spectacular views. We intentionally avoid placing furniture on the top deck to prevent children from standing on it and leaning over the deck rails, reducing the risk of falls. The amazing views from the high bluff are difficult to see when you are on a lower bluff overlooking Lake MI, and the private experience you have when down on the beach at Pura Vida is hard to find at many other vacation properties on Lake Michigan. We have two rocker chairs and 8 patio chairs, along with two picnic tables, offering multiple ways for guests to enjoy their time at Pura Vida while sitting on the back patio beside the sandbox and watching the kids play. The 8-foot glass slider door was working fine when I was there before and after your vacation. The opening is 40.5 inches wide. It is a heavier door than a typical 6-foot-8-inch slider door. I am sorry the oven stopped heating on the last night of your vacation. Thankfully, we have a backup oven for guests who bake a lot, especially at Thanksgiving and Christmas, which got you through the last evening. A technician service call has been completed, and parts are on order. I am sorry for this inconvenience. Take care and thank you. .

Thank you, Elizabeth! Pura Vida looks forward to seeing you again!

Thank you for your happy review! You and your family were wonderful to host! Please come back and visit again:) Be well always!

Hi Jim! Thank you for your kind words and for being a very valued guest at Pura Vida. You are welcome back anytime. Be well always, and we hope to host you and your guests again.

Thank you for the super kind words, Marcia! You and your guests were extremely respectful of Pura Vida and are welcome back any time! Thank you for choosing Pura Vida! We hope to see you again soon.

Thank you for the happy review! Pura Vida is thankful you and your friends had a nice time and would like you to come back again soon. Cheers!

Thank you for all of your kind words! We are grateful you and your family had a really fun time! You are welcome back anytime. Be well and thank you for being terrific guests!

Thank you, Colleen! We appreciate all of your kind words! It was a pleasure to host you and your family for the Macker weekend. You are welcome back any time. Be well and hope to see you again and again!

Thank you, Steve! It is a pleasure to host you and your family!

Pura Vida is thrilled you and your guests had a great time! You are welcome back anytime. You treated Pura Vida like it was your own home, and you were a delight to communicate with the entire time. You are your friends are wonderful guests! Enjoy this beautiful fall and remember to live Pura Vida!

Thank you for your kind review! The entire Pura Vida crew is thankful you treated Pura Vida like it was your own home. Please come back anytime it fits your travel plans. Be well always!

Hi, Greg and Family! Thank you for the super kind words! The whole team at Pura Vida truly appreciates every word. :) Thank you to you and your family for taking such wonderful care of Pura Vida. You are welcome back again and again. Be well always, and Pura Vida looks forward to seeing you again in the future. Cheers, Crystal :)

Thank you, Jen, for the super sweet comments! The entire Pura Vida crew appreciates how well you took care of the house during your stay so future guests may enjoy Pura Vida as well. Enjoy the rest of your summer. You and your family were a pleasure to host, and we hope you put Pura Vida on your travel radar in the future again. Cheers!

"July 2009 - Pura Vida was our home this week for our annual CFC Lake Bash. Beautiful house-breathtaking view and challenging steps to the beach-but so worth it, as the beach is beautiful, private, and met all of our expectations. Thank you for a wonderful week." This was the exact message the reviewer's party left in our notebook at Pura Vida. We do provide unlimited local and long distance phone calls to compensate for the very limited cell phone coverage at Pura Vida. The steps are mentioned in our advertisement as you can see for yourselves. They are very friendly to people of many age groups. Kids, adventure seekers, 55 and older, etc. We feel the beach is untouched by many other beaches due to the amazing privacy we have at this time. Please do not hesitate to call or email with any questions. Thanks! Crystal Brown

Thank you for choosing Pura Vida, and I hope you can make it back in the future! Thank you for your kind comments about Pura Vida. I apologize about the cleaning. I really wish this was brought to my attention during your stay so I could have corrected it for you. We have a new cleaning company this year which is really tough after having the same one for 10 years in a row and the learning curve is huge! Buttersville Beach is 2.4 miles north on Lakeshore Drive...a very beautiful beach indeed. The extremely high water levels on Lake MI unfortunately are taking away many personal beaches this summer. Thankfully, the water level is predicted to start falling. I am sorry about the construction next door. Pura Vida definitely can not control this and is not privy to the building crews' schedules. Be well always!

Thank you, Ardith! Our entire Pura Vida Team really appreciates you and your family for creating such fantastic memories at Pura Vida and treating the house like it is your own. You are welcome back anytime in the future that schedules align for your family to escape to Lake Michigan. We hope to host you and your family again. Cheers!

Hi, Stephen and Nancy! Thank you for the wonderful comments. Everyone at Pura Vida is truly thankful for guests like you. Thank you for being part of the awesome families who have enjoyed Pura Vida over the years. We do look forward to your next visit whenever that may be. We will investigate the shower head that was giving you difficulty during your stay. We apologize for this inconvenience. Be well always:)

Paula, We are so sorry you did not have the same experience that our guests have had for more than 10 years. If we would have known there were concerns, we could have started addressing them immediately even during your complimentary early check-in. We wish your experience was like our group of guests consisting of a wide range of ages that checked out 4 days before your group of young adults as they had the 5 -star experience we want everyone to have. Pura Vida has been enjoyed by so many mature and young families over the years it makes us sad you didn't come away with complete satisfaction We really take your concerns to heart and have already worked on every issue we are aware of. The internet provider has been to the house and replaced the modem and verified we are receiving the maximum signal available in the area. We have not had issues since the new modem, and we will continue to purchase the best coverage available in this private setting. The phone land line is provided because cell phone coverage is spotty on all providers but that is due to geography beyond our control. If one turns on WIFI calling, cell phones work much better. The Dacor range has been serviced and new control panel installed. Replacement blinds have been ordered and current blinds repaired as much as possible including the one damaged during your stay. We know things happen and understand things can break with use and we repair things as quickly as possible. Most importantly, we really wish you would have told us the new cleaners had missed things. This is not acceptable. Our cleaner of 10 years retired and we are working hard to help make the new crew understand our high expectations. Please if ever you stay somewhere and you have concerns reach out right away and let the management know so they can address anything as I wish we could have if we were made aware. Crystal makes sure guests are given management contact information before and during guests' stay to enhance each of our valued guests' time at Pura Vida in case an issue does arise. Pura Vida does have about 300 stairs as mentioned in the ad. The incredible view both at the top and bottom are only possible because of the topography. The incredible privacy on the beach is only possible also because of mother nature. We feel blessed that our private stairs have survived as almost all others stairs or trams nearby have not weathered mother nature. It is easier to walk a long way on a flat path but then you just can't have the beauty and the serenity of Pura Vida. Thank you and be well.

Thank you for taking such great care of Pura Vida, Stacey! You and your family are welcome back anytime! Be well!

Thanks for the kind words! You and your guests are welcome back anytime. Thank you for being great guests!