Overall, a first-class experience from start to finish.
The property owner is fantastic to work with and a great communicator. There was a city-wide water issue that occurred the day prior to our arrival. Not only did the owner communicate regarding the issue throughout the duration of the stay, but she also made sure to accommodate us through the inconvenience (no water, no A/C...because of the issue outside of her own control) as much as possible, by purchasing groceries for us and providing us with a portion of our money back.
The condo itself is great. The only frustrating part about the property itself is the elevators...which leave guests with incredibly long wait times. There are some work-arounds with this, assuming you're able to do the leg-work and a little thinking, due to the condo being on the 7th floor and the adjacent (North) parking garage having extra elevators for those on the 6th floor and lower (so you have to walk up and down one flight of stairs).
The resort itself is great. It is right across the street from Pineapple Willy's, which provides the resort visitors its beach access. Walmart is right across the street on the opposite side of the property, and several shops, gas stations, restaurants are within reasonable (and walkable) distance. The resort also has several other restaurants on-site, if you want to not have to leave the property itself.
Overall, a great experience for my family of six on our trip to Panama City Beach!