Xaman Ha is a top-rated condo complex in Playa del Carmen, offering stunning ocean views, a kid-friendly pool, white sandy beaches, and a prime location near Fifth Avenue’s shopping, dining, and nightlife. This 1 bdrm, 1 bath condo on the second floor boasts breathtaking Caribbean views, a full kitchen, comfortable living area, air conditioning, and free Wi-Fi. Enjoy professional maid service, included amenities, and the vibrant coastal city known for its beaches and cultural scene. Xaman Ha is one of the most popular condo complexes in Playa del Carmen and the entire Riviera Maya, and it's easy to see why. With stunning ocean views from every condo, a huge kid-friendly swimming pool, white sandy beaches, and well-maintained grounds, Xaman Ha offers a perfect tropical escape. Enjoy the large, shady oceanfront deck, plenty of beach chairs and lounges, and a prime location just minutes from the world-famous Fifth Avenue shopping, dining, and nightlife district of Playa del Carmen.
One of the best parts? Xaman Ha maintains some of the best rates in town for oceanfront condos!
This one-bedroom, one-bath condo on the second floor offers the best ocean views of all the one-bedroom units. Imagine waking up to the breathtaking Caribbean views seen in the photos—taken right from the balcony of this amazing unit. The view, combined with warm ocean breezes and the sound of the waves, creates a truly magical experience. The condo features a full kitchen, a comfortable bedroom and living area, and is fully air-conditioned with free wireless internet.
The Xaman Ha complex offers exceptional amenities, including professional, uniformed maid service and guest services staff to ensure your stay is as enjoyable as possible. Towels, linens, bath amenities, and bottled purified drinking water are included in the rate.
Playa del Carmen is a vibrant coastal city renowned for its pristine beaches, crystal-clear waters, and lively cultural scene. Whether you're diving into world-famous coral reefs, exploring eco-parks, or enjoying the nightlife, this destination offers something for everyone. Xaman Ha provides the perfect base to experience all the wonders of this beautiful city. Book your stay now and indulge in the luxury and tranquility of this exceptional vacation rental.
** BED CONFIGURATION ** Bedroom One: King Bed Living room: Sofa Bed
THINGS TO DO NEARBY World Class Restaurants, Nightlife and Shopping on Playa's famous 5th Avenue! Xcaret, Xplor, Xel Ha Adventure Parks Explore the incredible cenotes of the Riviera Maya Deep Sea Fishing World Class Scuba Diving and Snorkeling Tulum Beaches and Ruins – 45 minutes Beaches: Playa Punta Esmeralda, Playacar Beach, Mamita's Beach Club
Cancun Airport - 50 min drive / Tulum Airport - 50 minute drive Walmart / Mega / Chedraui Supermarkets – Short Taxi Ride ADO Bus station - 10 min walk Hospitals - 15 min away
DETAILS TO NOTE - Please be aware that seaweed is a natural phenomenon that hits Quintana Roo beaches, especially during the summer months (Apr-Oct). While the local team at El Faro and the municipality do a great job in cleaning it up, it can affect your ability to enjoy the beach and the ocean, so please make yourself aware of the current state of the seaweed, as we cannot offer refunds for issues related to seaweed.
- Your booking automatically includes a damage protection policy. Should any minor accidental damages occur during your stay, we will cover you up to $1,000. We understand accidents happen, so we've got your back! However, if we determine damage was willful or negligent, we will charge an additional cost based on the damage itself.
- We have a no-tolerance rule about parties and loud noise, so please be aware that complaints from neighbors, notifications from authorities, notifications from our noise monitoring software, or any other proof of disruptive behavior or loud noise between 10:00 PM and 8:00 AM will result in fines of up to $1000.00, possible eviction and / or possible legal action if authorities are involved.
-The beach condition changes every day, weather and hurricanes tend to affect how wide the sand area is in our photos- sometimes the water reaches up to the deck.
-Please note that you will need to check in at the Xaman Ha front desk to get bracelets to use the pool and common areas.
Have any questions about our home or location? Please let us know! We hope to host you soon!
Adicione as datas e descubra os preços
Propriedades semelhantes
Steps from 5th and Mamitas Beach! And the Reviews Say..... Great Location!
Centro de Playa del Carmen
Steps from 5th and Mamitas Beach! And the Reviews Say..... Great Location!
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Informações a área
Playa del Carmen
Na praia em Playa del Carmen, este condomínio fica no bairro Playacar. As belezas naturais da área podem ser admiradas em Praia principal de Playa del Carmen e Praia de Playacar. Entre as atrações populares estão Parque Temático Ecológico Xcaret e Parque Temático Xplor. Aviario Xaman Ha e Temazcal Natura também valem a visita. Que tal se refrescar um pouco praticando atividades como passeios de jet ski, mergulho livre (com snorkel) e windsurfe?
Playa del Carmen, QRoo
Nos arredores
Praia de Playacar - 3 min de caminhada - 0.3 km
Quinta Avenida - 5 min de caminhada - 0.4 km
Paseo del Carmen - 5 min de caminhada - 0.4 km
Aviario Xaman Ha - 5 min de caminhada - 0.5 km
Praia principal de Playa del Carmen - 8 min de caminhada - 0.7 km
Restaurantes
Carl’s jr Playa - 3 min de caminhada
Starbucks - 4 min de caminhada
Dick & Willy's - 6 min de caminhada
Madremia - 4 min de caminhada
Los Aguachiles - 4 min de caminhada
Perguntas frequentes
Best Caribbean Views - 1BR Xaman Ha 7116 tem piscina?
Sim, esta propriedade tem uma piscina.
Quanto custa ficar em Best Caribbean Views - 1BR Xaman Ha 7116?
A partir de 10 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Best Caribbean Views - 1BR Xaman Ha 7116 em 26 de mai. de 2026 começam a partir de R$ 601, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Best Caribbean Views - 1BR Xaman Ha 7116 é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa o estacionamento em Best Caribbean Views - 1BR Xaman Ha 7116?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Best Caribbean Views - 1BR Xaman Ha 7116?
Horário de início do check-in: 15h.
Qual é o horário de check-out em Best Caribbean Views - 1BR Xaman Ha 7116?
Horário de check-out: 11h.
Onde fica Best Caribbean Views - 1BR Xaman Ha 7116?
Perto da praia em Playacar, este condo fica a 5 minutos a pé de Praia de Playacar e Quinta Avenida. Praia principal de Playa del Carmen e Terminal Marítimo de Playa Del Carmen também ficam a 10 minutos.
Avaliações
9,2
Maravilhosa
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Little year end vacay
Awesome location great host I would definitely be back
Steve K.
Hospedou-se por 5 diárias em dez. de 2024
Resposta de VrboOwner em 4 de jan. de 2025
Thank you for your great review! We’re so happy to hear that you enjoyed the location and had a positive experience with us. We’d love to welcome you back anytime!
Verificada
10/10 - Excelente
Paul J.
20 de nov. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location for restaurants and the beach
Excellent location
Paul J.
Hospedou-se por 3 diárias em out. de 2021
Resposta de VrboOwner em 16 de dez. de 2021
Thank you so much for feedback and taking the time to share your comments! We really appreciate them! I'm happy to see you enjoyed your time at Xaman ha 7116. We hope you can visit us in the future!
Verificada
10/10 - Excelente
Jeff K.
28 de jun. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Paradise on beach
Would stay again.
Jeff K.
Hospedou-se por 4 diárias em jun. de 2023
Resposta de VrboOwner em 1 de jul. de 2023
Thanks Jeff! we will be happy to host you again!
Verificada
10/10 - Excelente
Wade C.
14 de mai. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing Property
We had a great stay!! Very enjoyable.
Wade C.
Hospedou-se por 7 diárias em mai. de 2023
Resposta de VrboOwner em 17 de mai. de 2023
Thanks Wade!! Glad you enjoyed your stay with us! We hope to have you back soon.
Verificada
10/10 - Excelente
Marilyn M.
23 de fev. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great condo, great location!
This is a great condo, it has everything you need. The location is perfect - not too crowded on the beach and a short walk to shopping and restaurants on 5th Avenue.
Marilyn M.
Hospedou-se por 7 diárias em fev. de 2024
Resposta de VrboOwner em 23 de fev. de 2024
Glad you enjoyed your stay at our place Marilyn! we look forward to hosting you again soon.
Verificada
10/10 - Excelente
Dave H.
15 de dez. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great view of ocean and pool, close to town
This is the second time we’ve stayed there and we really like it because it’s nice and quiet, but still really close to town. The room balcony has a view of the pool and we had d great time staying for 10 days.
Dave H.
Hospedou-se por 10 diárias em dez. de 2023
Resposta de VrboOwner em 23 de dez. de 2023
Thank you for choosing to stay with us again! We're thrilled to hear that you enjoyed your visit. We look forward to hosting you again in the future.
Verificada
10/10 - Excelente
Colleen N.
1 de dez. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Even better than the listing!
The view and location were so amazing- full view of the ocean and really close to town
Colleen N.
Hospedou-se por 4 diárias em nov.. de 2022
Resposta de VrboOwner em 1 de dez. de 2022
Thanks for your 5 star Review Colleen! we are excited to know our condo met your expectations and look forward to hosting you again.
Verificada
10/10 - Excelente
Phil H.
5 de fev. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice getaway
Easy Checkin. Looks just like pictures. Nice relaxing vacation
Phil H.
Hospedou-se por 7 diárias em jan. de 2024
Resposta de VrboOwner em 10 de fev. de 2024
Thanks for the wonderful review Nicole! we are delighted to know you enjoyed your stay at our place :)
Verificada
10/10 - Excelente
david p.
27 de jun. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect rental
Easy check in , great parking, close to everything. Maid service was a great addition and is included . I highly recommend this property.
david p.
Hospedou-se por 12 diárias em jun. de 2022
Resposta de VrboOwner em 28 de jun. de 2022
Thank You David! I'm glad you had a great stay and that you appreciated our maid service. We hope to host you again.
Verificada
10/10 - Excelente
Susan M.
21 de mar. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful location
This condo is located just north of the ferry dock and therefore close to town. We walked everywhere. The beach is perfect, the water warm. We enjoyed the pool and the sunny and shaded spots. The condo was fine, a little dated. The bed was as very comfortable. Good kitchen supplies. The stovetop was a challenge.
Susan M.
Hospedou-se por 8 diárias em mar. de 2025
Resposta de VrboOwner em 25 de mar. de 2025
Thank you for taking the time to review our condo. We appreciate your feedback and are glad to hear that you enjoyed the convenient location, the beach, and the pool. We hope you had a wonderful vacation and look forward to welcoming you back in the future.
Verificada
8/10 - Boa
Rachel D.
17 de mai. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Playa
It was a great place to relax. The condo could use a few updates, but other than that, it was a great stay.
Rachel D.
Hospedou-se por 5 diárias em mai. de 2021
Resposta de VrboOwner em 21 de mai. de 2021
Thank you so much for feedback and taking the time to share your comments! We really appreciate them! We hope you can visit us in the future!
Verificada
8/10 - Boa
Mark L.
8 de abr. de 2023
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Great place
The place was great, close to everything, Robin at the pool bar is amazing. The room needs some simple things fixed, those things have been a problem for a while looking at other reviews so I doubt they will spend money to fix them.
Mark L.
Hospedou-se por 9 diárias em mar. de 2023
Resposta de VrboOwner em 26 de abr. de 2023
Thanks for your Feedback Mark! we are working on making some repairs but some things take time. Would love to know any specifics if you have time to send us an email that would be appreciated. Thanks
Verificada
10/10 - Excelente
Bridget S.
19 de jun. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great
The condo was great. The only thing missing was a washer and dryer. We will return. Perfect location.
Bridget S.
Hospedou-se por 7 diárias em jun. de 2021
Resposta de VrboOwner em 6 de jul. de 2021
Thank you so much for feedback and taking the time to share your comments! We really appreciate them! We hope you can visit us in the future!
Verificada
10/10 - Excelente
Malaika R.
31 de jul. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Quiet retreat on a beautiful property
Oscar was amazing with helping facilitate all our needs. Caribbean Beach Properties room 7116 did an amazing job making our check in and check out process smooth and flawless. Beautiful beach views from the balcony that also over look the pool. Very quiet location but very close to town for shopping and food. Can’t wait to come back again!
Malaika R.
Hospedou-se por 7 diárias em jul. de 2021
Resposta de VrboOwner em 7 de ago. de 2021
Thank you so much for feedback and taking the time to share your comments! We really appreciate them! Xaman Ha 7116 is a beautiful unit! We hope you can visit us in the future!
Verificada
10/10 - Excelente
Brent W.
12 de jan. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We couldn't be happier spending a little time in Paradise.
There are always a few small issues with any property you rent but as soon as you look out the balcony and hear/see the ocean none of it matters. The great management team (Five Star/CBP) looked after any of our small issues and put us at ease to enjoy our stay in Paradise. We've been in this area many of times at different resorts and we have enjoyed this one the most.
Brent W.
Hospedou-se por 14 diárias em dez. de 2022
Resposta de VrboOwner em 28 de jan. de 2023
Thanks you for your wonderful review Brent!!! I am so happy to know you enjoyed your holidays with us. We hope to host you again !
Verificada
8/10 - Boa
Phill L.
6 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice location ocean view!
We've been to Playa del Carmen many times. This condo was great! The location is close to 5th ave and the ferry. The pool and grounds are amazing. When we arrived the condo smelled musty. Other than that it was great. The ocean view is awesome! The. Bottled water tap was really convient. Tv service, internet was just like at home only with sanish sub titles on the tv.
Phill L.
Hospedou-se por 8 diárias em jun. de 2022
Resposta de VrboOwner em 9 de jul. de 2022
Hi Phil, thank you for a great review of our place. Being so close to beach sometimes makes the condos musty but once they are opened up and air circulates this goes away. I'm glad you enjoyed the condo and is grounds. We hope to host you again!
Verificada
10/10 - Excelente
Catherine C.
30 de out. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Exceptional
The property exceeded all my expectations. The only thing that needs to be improved upon is more frequent towel changes, garbage removal and toilet paper refreshment. Towels were not exchanged during our stay and we had to ask to have our garbage taken away and for more toilet paper. This did not in any way take away from the exceptional aspect of our accommodation. Muchas gracias!
Catherine C.
Hospedou-se por 12 diárias em out. de 2022
Resposta de VrboOwner em 17 de nov. de 2022
I appreciate your honest feedback Catherine. We will pass this on to management. I am glad you enjoyed the condo over all and we hope to host you again.
Verificada
4/10 - Insatisfatório
Melinda F.
30 de mai. de 2022
Pontos positivos: Limpeza, check-in, comunicação e localização
Adequate Accommodations
We have enjoyed staying here in the past. But, that was a different unit years ago. This unit needs TLC. The stove range top needs repair. It only operates on high. Challenge to cook anything. The kitchen sink needs repair. Also, the refrigerator ancient. Not sure if a/c needs attention on front porch. Lastly, small place to hang cothes. Would be nice to have luggage rack.
Melinda F.
Hospedou-se por 9 diárias em abr. de 2022
Resposta de VrboOwner em 28 de jun. de 2022
Hi Melinda! I'm sorry to hear there were things that needed attention. We do have a concierge on site who would have helped repair the minor issues if he would have been reached to. We have passed on your comments to our maintenance team. We sure hope to have the opportunity to make it up to you in the future.
Verificada
8/10 - Boa
Patricia S.
12 de mar. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Slice of Heaven
Xaman Ha was a surprise for us as we had never stayed here. Intimate and quiet, yet close to everything so walking to restaurants and shopping was great. The resort is small so walking to the pool and ocean is just steps away. The pool bar is a hit especially the food choices. Our only complaint was the balcony furniture, extremely uncomfortable and outdated, one chair broke two days before our stay was over and not replaced so only one of us could sit. Kitchen could use some updating, stove top only had two working burners but we only fixed breakfast so not a big deal for us. Livingroom should have table lamps by sofa so one could read. However, we loved this unit!! (the air conditioner unit next door on the balcony came on every five minutes 24/7, ran loud, very disruptive to the tranquility of Xaman Ha unit 7116)
Patricia S.
Hospedou-se por 10 diárias em mar. de 2022
Resposta de VrboOwner em 23 de mai. de 2022
Glad you enjoyed your stay and the location.
Verificada
10/10 - Excelente
Paula Z.
23 de out. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Xaman Ha - Nice Condo
This is my second stay at Xaman Ha with Five Star Properties. I really like this location since it is close to the dive shop I use, it is within walking distance to Walmart and there are nice locals restaurants. It is on the south end of 5th avenue and close to the pier to Cozumel.
The condo was a nice one-bedroom. It had a recliner which I really enjoyed relaxing in. The bed and pillows were comfortable, so I was able to get a good night's sleep. There was no washer/dryer which would have been nice to have. Five Star was quick to respond to questions and to fix a leaky toilet. There were no instructions on how to work the A/C however, I was able to look it up online and translate to English.
The pool area was nice and clean. The bar had a bartender since it was October. Drinks were reasonably priced. The property grounds were well maintained. The condo is in the gated Playacar community.
Paula Z.
Hospedou-se por 7 diárias em set. de 2023
Resposta de VrboOwner em 28 de out. de 2023
Happy to hear about your stay and glad to have you with us again. We hope to keep hosting you again soon :)
Verificada
6/10 - Razoável
JoAnn C.
15 de nov. de 2022
Pontos positivos: Limpeza, comunicação e localização
Pontos negativos: Check-in
Beautiful views but a lot of problems.
We’ve stayed at Xaman Ha before and love the property. However, when we went to check-in our code wouldn’t work. We were not able to enter the condo for about an hour after we got there. There was no iron as advertised. They did bring one, but it was a few hours after we left. The ironing board crumbled to pieces when we went to use it and the safe didn’t work.
There was some loud noise that went on throughout the day and night. It sounded like someone blaring the same note on a sax.
Minor inconveniences that might not have bothered me if the check-in process wasn’t so troublesome. But, we won’t stay at that unit again.
JoAnn C.
Hospedou-se por 6 diárias em nov.. de 2022
Resposta de VrboOwner em 8 de dez. de 2022
Hi JoAnn! I'm sorry to hear you had trouble checking in. All instructions are sent via email 48 hours prior to check in. We will make sure to replace the iron board the safe now has a key so there shouldn't be anymore issues. I do apologize for this and will make it right for our future guests.
Verificada
8/10 - Boa
Jeffrey E.
25 de ago. de 2021
Pontos positivos: Limpeza, comunicação e localização
August 2021
Had terrible oder on arrival. We were told it was the rotting sargasso seaweed on the beech. Took a day with the air on to clear it up. The couch is old and hard to sit on, The porch chairs on this unit are the cheap plastic ones, that there is really no way to get comfortable, and they start to wilt in the heat when your sitting on them. this is a second floor unit, a little walk from the street and to the pool. But we've had worse walks at Xaman Ha, so this one is tolerable. Kitchen is good, the AC unit in the back bedroom stopped working on our last day. Kept going on and off, maybe needs to be off to defrost it, as humidity this time of year is high, especially near the ocean. Id recommend it, if the couch and chairs were replaced. Or if there's nothing better.
Jeffrey E.
Hospedou-se por 8 diárias em ago. de 2021
Resposta de VrboOwner em 30 de ago. de 2021
Thank you so much for feedback and taking the time to share your comments! We really appreciate them! We hope you can visit us in the future! I will share your comments with the Property Manager and Owner
Verificada
10/10 - Excelente
Meghan c.
24 de mar. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Location!
We've been to Playa Del Carmen 2 times and have always stayed outside of town. This time, we decided to try something closer to town and booked this condo at the last minute. I was a bit nervous about it, but everything turned out to be fantastic.
The property management company was incredibly responsive, making check-in a breeze. The location of the condo was amazing, with easy access to groceries, shopping, and restaurants. The pool, right on the beach, was a big hit with its nice shallow area perfect for the younger kids.
Although the unit itself is older, it was impeccably clean and had everything we needed for a comfortable stay. I Looking at the reviews people did comment on the stove top not working properly. We had the same issue but it didn't prevent us from making meals. The staff members were also very helpful and friendly, adding to the positive experience.
One thing to note is that the walls are a bit thin, so you might hear some movement from neighboring units. However, this was not a major issue and was comparable to what you might experience in a hotel.
Overall, we had a wonderful time and would definitely choose to stay here again in the future. Highly recommended for families looking for a clean, convenient, and enjoyable accommodation option in Playa Del Carmen.
Meghan c.
Hospedou-se por 4 diárias em mar. de 2024
Resposta de VrboOwner em 29 de mar. de 2024
Thanks Meghan!!! Glad our property met your expectations and we look forward to having you back.
Avaliação arquivada
4/10 - Insatisfatório
Helen C.
28 de nov. de 2016
GREAT LOCATION IN PLAYA
PROS - The unit was in a perfect location in the complex with a great view of the beach. It was also in the shade in the afternoon so you could sit on the deck. The complex is as close as you can get to the entrance of Playa del Carmen so was perfect. The bed was comfortable. Now the CONS - The furniture in the living room is in desperate need of replacing. You could not even sit on the sofa because it sunk so low. If someone wanted to sleep on the sofa, it would not work out well. The chair was slightly better. It made it very uncomfortable to be in the unit and be comfortable, or even watch TV. The TV itself needs to be replaced as about 6 inches on the right hand side just has white lines, so you could not see the whole picture. The dining table was beat up on the corners also. Additionally, the internet did not work for our entire stay. The property management company came, but they couldn't get it to work either. I had to use the lobby WI-FI or sometime was able to stand in front of another unit and get a signal. I would not stay in that particular unit again until I was certain that the furniture has been replaced. The reviews posted don't seem to be for that particular unit because they mention twin beds but there was just a king. I did try to contact the owner during my stay but got no reply.
Helen C.
Resposta de VrboOwner em 21 de mar. de 2020
Hello Helen,
Thank you so much for taking the time to share your comments. As you mention the location of this complex is privileged and the beach is almost unbeatable.
We really appreciate your opinion regarding the furniture in this unit, we have passed this information to the owner so they can consider getting new things to improve their unit. The TV has not previously had this problem and appears to be working fine again. Each unit is individually owned and decorated in the Xaman Ha complex.
Wifi in Mexico, and specifically in Playa has always been a problematic. We do our best in working with the best local providers for high speed internet. That being said some times the technical issues with the wifi due to the provider having problems is outside of our control. Wifi is up and running smoothly again.
We sincerely hope that you come and stay at Xaman ha and book with Rentals Your Way again soon.
Thank you again and have a great day!
Verificada
10/10 - Excelente
Lynn M.
22 de mar. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful stay!
Our stay at this condo was wonderful. We were here for almost 2 months. The proprety management team were great to deal with and always quick to respond
The pros and cons are our opinions only.
Cons:
-There is no washer and dryer in the suite, which we knew prior to booking. It would have been nice to have a clothing dry rack or towel rack. (It would be possible to install a washer/dryer in the closet in the bedroom) providing a wardrobe was provided to compensate for space.
-The sofa and chair are NOT comfortable at all, this was also mentioned in previous reviews. It's time to replace the two.
-Pillows are ok, for myself I had to go purchase one at Walmart.
-The sound between the floor above is easily heard and quite noisy with people moving, sliding and banging/dragging furniture around. Area rugs and felt pads under the chair legs and furniture/tables would help to limit the noise above and would be a quick fix. Not much can be done about walking, closing of doors and cabinet doors other than being respectful of your neighbors.
Smoking was an issue for a week . Some units allow their guest to smoke on their patios and decks. We realize it's Mexico although, it was very unpleasant, not being able to enjoy our deck for a drink or a meal, or leave the door open. Even with the new strick smoking bylaws in Mexico (it's a gray area in a condo rental) The proprety management had their hands tied on any kind of enforcement.
Pros:
-The suite is a one bedroom. It's great for 2 people only.
It had all the amenties in the kitchen, filtered water was provided when needed and requested.
-Our maid Mary May provided great service keeping the place clean and in order.
-The king bed is comfortable
-The proprety management were quick to respond.
-The views are amazing! The sunrise is spectacular!
-5th Ave is close. We felt safe in the complex and surroundings. You can walk everywhere.
-The pool is nice well looked after.
-The front desk staff and ground keepers were super nice and hardworking.
We would and will be booking another stay.
Thank you!
Lynn M.
Hospedou-se por 48 diárias em jan. de 2023
Resposta de VrboOwner em 7 de abr. de 2023
Thank You Lynn!!! I appreciate your honest feedback and will be passing it on to our maintenance team to see if any updates can be done. Overall I'm glad you had a nice stay and we look forward to hosting you again.
Sobre o anfitrião
Anfitrião: Five Star Property
Idiomas:
Inglês, Espanhol
Anfitrião Premium
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