EAST VILLAGE 4-LEVEL-HOUSE WITH 5 BATHS & COVERED ATTACHED GARAGE

Thank you, Erik

Thank you, Margaret

Thank you, Joan

Thank you, Sarah. We appreciate five stars, of course. But, just to clarify, there are plenty of free street parking here. There is nothing tricky other than reading signs and permit is only required to our street (not for others like Paulina or Walton)

I would like to clarify a few things for future guests. First, this review comes as a surprise, as Brenna was very communicative and nice at first. I wish the communication level remained throughout since I was not asked or let aware about paper/kitchen towels. We have plenty in the coat closet. As for things that are either clear on Description/House Rules: (1) No double sofa is mentioned, (2) 4th floor is a converted family room with no blinds. It is very common to groups of that size to assume this is a party house but our House Rules (received upon reservation confirmation) are very clear when it comes to noise levels and late gatherings. This is a townhouse in a very dense and family-oriented neighborhood. It's also very common for guests not to read those when they confirm their stay. So, I make the effort to copy-and-paste the morning of check-in. Acknowledgement is required before access code is shared and this sometimes gets guests worked up. The chit-chat quote is cherry-picked and not accurate. The rule is pertinent to the balconies. Lastly, I understand how trying to manage such a large group visiting together can get frustrated but I am usually praised by my welcoming and warmth. That can noted on over 40 reviews here (and over 120 on the other popular platform)

Thank you, Lisa

Ellen is new to short-term rentals. I am a Super Host and have hosted since 2008. Unfortunately a lot of hotel guests start their short-term rental accounts and migrate when they need to stay in groups. New guests aren't used to House Rules. Ellen is exaggerating a bit about our list (we have 12 rules). When you don't make guests go through the house rules you are subjected to a lot of scrutiny. My question to Ellen is: If I pay to stay at her home for a couple of days, won't you let me know what I am (or not) allowed to do?!?! Every time I give access codes before the spaces are cleaned and ready, guests check in before 3PM. It's disrespectful to my cleaners and to our business. So, yes, I make them acknowledge our rules before sending access codes, the morning of their check-in. My home, my rules. If you don't want to be subjected to other people's homes, book a hotel