2/10 - Terrível
Marci M.
18 de jun. de 2025
Pontos negativos: Limpeza, check-in, comunicação, localização e precisão do anúncio
If you are looking to stay with a gnat and cockroach infested house then look no further. I spent my mornings cleanings up bugs from all rooms. You will also need to pack your own washboard because the washer doesn’t work half the time. I ended up bring soaking wet laundry home and cost me 100 dollars extra because of the weight in soggy soap covered laundry we had to bring home. I would give this property 0 stars if it was an option. The only saving grace it had was a view. I contacted the representative several times and nothing was done other than a AI response telling me sorry. They came to look at washer once and said it was fine...... They did want to meet with me on the last day which is not what I want to be doing on my last day of vacation is meeting with a maintenence person. Problems were pretty self explanatory from the get go. What isn’t shown in pictures is all the fans and portable AC units that poorly attempt to make the house not feel like your on hells door steps. We frequent Hawaii 2 times a year and this is the worst customer service I've had. Take my advice and book another house.
Marci M.
Hospedou-se por 8 diárias em jun. de 2025
