LUXE - Alpine Villa with Lake View and Walking to Village - Big Bear

Thank you for your review and for highlighting both the positives and areas for improvement. We're glad you enjoyed the location and found the overall cleanliness of the home to be good. We also appreciate your feedback regarding the couches and area rug. We take these comments seriously and have already addressed these items with our cleaning team to ensure they are properly cleaned and refreshed for future guests. Your input helps us continue improving the guest experience, and we truly appreciate you staying with us. We hope to have the opportunity to host you again in the future.

Thank you for your wonderful review! We’re so happy to hear the home was a perfect fit for your family and that everyone was comfortable, especially with the convenient layout for grandma. It’s great to know you enjoyed the fire pit, the location near The Village and the marina, and even some fishing success—that sounds like a fantastic Big Bear vacation! We truly appreciate you staying with us and hope to welcome you and your family back again soon.

Thank you for your positive review! We're delighted to hear that you enjoyed the excellent location of our home and found it beautifully decorated. We strive to be responsive to our guests' needs, so it's great to know that you found our communication helpful. We hope to host you again in the future for another enjoyable stay!

Thank you so much for the great feedback! We’re happy to hear the home worked well for your whole crew, baby included. Simple, comfortable, and just what you need is exactly what we aim for. We’d love to host you again anytime. Safe travels until next time!

Thank you so much for your wonderful review! We're thrilled your family had such a memorable stay and that the home was a great fit for everyone. We truly appreciate your kind words and recommendation, and we'd be delighted to welcome you back for another getaway in the future!

Thank you for your feedback! We're thrilled to hear that you found the property clean and spacious enough to comfortably accommodate your group of adults and kids. Providing enough space and amenities for our guests is always a top priority. If you ever plan to visit again or have any questions, feel free to reach out. We'd love to host you again in the future!

Thank you for your wonderful review! We're thrilled to hear that you and your friends had a fantastic stay and enjoyed the amenities our home has to offer, including the hot tub after a day of hiking. It's great to know that the layout of the house and the number of bathrooms met your group's needs perfectly. We appreciate your recommendation and hope to host you again for your next hiking getaway!

Thank you for your feedback! I'm glad to hear that you had a nice overall experience despite a few minor issues with the dishwasher door and light bulbs. Your recommendation and acknowledgment of the cleanliness are greatly appreciated. If you have any further comments or need assistance with anything else, feel free to reach out.

We're sorry to hear that you didn't have a positive experience during your stay. However, we believe there might be some misunderstanding in your review. Our records indicate that the garbage can was emptied before your arrival, and the property's heating system was checked and operational. We apologize if there was any confusion regarding the EV charging, but we do provide a standard electrical outlet for charging electric vehicles, which is clearly stated in our listing. We take great pride in providing a clean and comfortable environment for our guests, and we regret that we were not able to meet your expectations in this instance.

Thank you for your wonderful review! We're so glad the property was a great fit for your family of 8 and that you enjoyed the spacious layout, lake view, and convenient location. It was a pleasure hosting you, and we’d love to welcome you back again!

Thank you so much for the 5-star review! I truly appreciate you taking the time to share your experience. It was a pleasure hosting you, and I'm so glad everything went well during your stay. You're welcome back anytime!