2/10 - Terrível
Nancy A.
17 de jan. de 2025
Pontos negativos: Check-in, comunicação, localização e precisão do anúncio
Unfortunately my worst VRBO experiences in Costa Rica
As a coordinator of volunteer groups that comes to Costa Rica to serve it's beloved people, this was unfortunately one of the most disappointing VRBO experiences we've had. The location is way over priced for the accommodations offered. Customer service was terrible. I asked for location in the morning because we were traveling a long distance. They refused to share the location until noon and it sent us to an empty lot. At that time we were also advised that the dryer did not work. This may not have been an issue for others, but as a group of volunteers that just spent 7 days in the forest , we desperately needed the dryer. The host was very unaccommodating, did not fix the dyer and told us to just hang out clothes out to dry but it was raining and there was no place to hang them. The couch only accommodates three people, there are only two pool chairs that are so uncomfortable we did not use them and the only piece of furniture on the second floor, a foose ball table, is so off balance, it just wastes space. It is way over priced for what is offered. Although the location close to the beach, the view is terrible, the grass is fake and there is mold and weeds everywhere. If I would have known the space lacked comfort for 6 people and the customer service was going to be so bad, I definitely would have chosen a nicer place, for the same cost with a beautiful view of the ocean.
Nancy A.
Hospedou-se por 2 diárias em jan. de 2025
