Geneva NY | FLX Wineries | Seneca Lake

We’re happy the property exceeded your expectations and made getting around the area easy, Tina. We appreciate the recommendation and would be glad to host you again!

We’re sorry the bathtub drain and bathroom cleanliness affected your stay, Jason, and it’s unfortunate these concerns kept it from being a five-star experience. We were unable to locate any messages or reported issues from your reservation, so our team did not have the opportunity to assist during your stay. We’ll address the drain and housekeeping concerns and review the listing’s location description for clarity.

Thank you for taking the time to share your feedback. We're sorry to hear that your stay did not fully meet your expectations. We appreciate you bringing your concerns regarding the air conditioning, kitchen ventilation, and communication to our attention. We take guest comfort and communication seriously and will review these items with our team to ensure we are providing the best possible experience. We do wish we had been made aware of these concerns during your stay, as we would have appreciated the opportunity to assist, troubleshoot, and address any issues while you were at the property. Thank you again for your feedback. We value your input and will continue working to improve the guest experience.

Thank you for your wonderful review! We’re so glad you found the house clean, spacious, and conveniently located for your family’s Homecoming visit. We’d love to welcome you back anytime you’re in Geneva!

Thank you so much for your wonderful review! We’re thrilled to hear that the home worked well for your group and that you enjoyed the comfortable AC, gathering spaces, and convenient location near downtown Geneva. It sounds like you made the most of the area with gorge hikes and visits to local wineries and breweries—we’re glad the house served as a great base for your adventures. We’d love to welcome you back anytime!

We’re very sorry to hear about the issues you experienced during your stay. We sincerely apologize for the oversights regarding cleanliness, supplies, and the refrigerator. This is not the standard we strive to provide, and we truly appreciate you bringing these matters to our attention. We will address these concerns immediately to ensure future guests have a fully stocked, clean, and comfortable experience. Thank you for your feedback.

Christine, glad you all had a good time and enjoyed many of what Geneva offers! I’m not sure if you meant to give a one star, but please let us know if there’s anything we could have done to make your stay better. Feel free to call or email us.

Thank you for the wonderful review, Annie! We’re so glad the home was a comfortable and convenient base for your Finger Lakes trip. It’s great to hear that you enjoyed the spacious kitchen and dining area, comfortable beds, easy check-in process, and private parking. We’d be delighted to welcome you back the next time you visit Geneva, the wineries, and the lake!