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Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge

Galeria de fotos de Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge

Fachada
Parte interna
Sala de jogos
TerraƧo/pƔtio
Ɓrea de estar

AvaliaƧƵes

9,0 de 10
Maravilhosa
8 quartos8 banheirosAcomoda 18 pessoas355.6 mĀ²

Comodidades populares

  • Banheira de hidromassagem
  • Cozinha
  • Lava-roupa
  • Secadora
  • Aceita animais
  • Wi-Fi grĆ”tis

Quartos e camas

8 quartos (acomoda 18 pessoas)

Quarto 1

1 cama King

Quarto 2

1 cama King

Quarto 3

1 cama King

Quarto 4

1 cama King

Quarto 5

1 cama King

Quarto 6

1 cama Queen e 1 beliche solteiro

Quarto 7

1 cama Queen e 1 beliche solteiro

Quarto 8

1 cama King

8 banheiros

Banheiro 1

Banheiro 2

Banheiro 3

Banheiro 4

Banheiro 5

Banheiro 6

Banheiro 7

Banheiro 8

EspaƧos

Deque ou pƔtio
Varanda ou varanda coberta
Cozinha
Sacada
Jardim
EspaƧo para refeiƧƵes

Sobre esta propriedade

Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge

Life at Brookshore feels like a Smoky Mountain fairytale. With a charming creek just steps from your backdoor, you'll be surrounded by nature and the relaxing sounds of running water during your entire stay! Gather around the firepit for great conversation and incredible stargazing before slipping into the hot tub and soaking away the day's adventures. The outdoor deck has a large dining table and overlooks the creek, giving you an unbeatable backdrop for an al fresco meal.

Inside, a stone fireplace and TV in the living room create a cozy space for movie nights, and the spacious kitchen provides more than enough room to store and prep everything you've stocked! The town of Pigeon Forge is a short ten-minute drive away and is packed with family-friendly activities like dining, an arcade, and mini golf. The mountains are ready to explore, and Brookshore is waiting with a style and atmosphere that can't be beaten!

AvantStay provides a personalized hospitality experience to elevate your stay. With our Concierge Service, guests have access to our tech-enabled services like fridge stocking, private chefs, massages, transportation, special occasion celebrations, baby gear rentals, ski gear, beach gear, and more. For anything you need, weā€™re at your fingertips!

Local Attractions: Great Smoky Mountains National Park, The Island in Pigeon Forge, Ripleyā€™s Aquarium of the Smokies, Dollywood, Cadeā€™s Cove, The Comedy Barn Theater, Legacy Mountain Ziplines, Rocky Top Wine Trail, Sugarlands Distilling Company, The Local Goat

If you love spending time in nature, staying active, and celebrating wildlife, a trip to the Great Smoky Mountains is a must. Located along the Tennessee/North Carolina border and home to the country's most visited national park, the Smokies provide over 800 miles of hiking trails, rivers, and a good chance at a black bear sighting. The ancient mountains invite you to connect with one of the oldest mountain ranges in the world and walk among century-old trees. Talk about a step back in time!

*Home Truths:*
ā€‹ā€‹ā€‹ā€‹ā€‹ā€‹ā€‹- This home allows pets for a fee. If undisclosed pets are brought into the home without AvantStay's approval there is a fine of $500 per pet.
- Electric Fireplace located on main floor living room.
- Wood Firepit is located out back.
-We do not provide firewood.
- The hot tub is located on the covered back porch.
- This home has Starlink internet and cable TV (direct TV).
- Please note our occupancy includes an additional two beyond bed count. Trifold floor mattresses and additional linens can be provided upon request.
- Gas fireplaces are turned off from April 15 to October 15 for the summer season.

Parking Details:
4 cars can park onsite.

This home comes with a pack n' play travel crib and a high chair available.

---

The room configuration is as follows:
Primary Bedroom: King bed w/ ensuite
Bedroom 2: King bed w/ ensuite
Bedroom 3: King bed w/ ensuite
Bedroom 4: King bed w/ ensuite
Bedroom 5: King bed w/ ensuite
Bedroom 6: Bunk bed w/ ensuite
Bedroom 7: Bunk bed w/ ensuite
Bedroom 8: King bed

---

This is a smoke-free property. Violation of the no-smoking policy will result in forfeiture of the security deposit, a $300 smoking fee, and liability for any fire or property damage costs.

As part of our commitment to being good neighbors, occupancy limits and quiet hours (9pm-8am) are strictly enforced. No speakers or sound systems will be provided for use in our properties. Violation of any noise ordinances will be subject to fines that can reach up to $10,000 per violation.

Events or parties are not allowed without prior written approval and an additional fee. Any unauthorized parties or events will be shut down and a fine will be assessed. Please inquire for more information about our event policies and fees.

There is nothing more important to us at AvantStay than the health, safety, and experience of our guests & staff. We've enhanced our cleaning and sanitation protocols and are taking extra care to disinfect all surfaces between reservations with hospital-grade disinfecting solutions.

As a reminder, we do work with 3rd party vendors to maintain the property, and although we adhere to the strictest CDC guidelines and advise all contractors to wear PPE equipment, we can not always enforce. We strongly advise guests to please deny access if any vendors fail to meet and adhere to these standards.

IDs will be requested for verification after booking. All bookings over 30 days require a security deposit.

We report and prosecute all Credit Card Fraud.

Adicione as datas e descubra os preƧos

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Regras da propriedade

Check-in apĆ³s 16h
Idade mĆ­nima para alugar: 21 anos
Check-out atƩ 11h
default

CrianƧas

Aceita hĆ³spedes de 0 a 17 anos
default

Eventos

NĆ£o permite a realizaĆ§Ć£o de eventos
default

Animais de estimaĆ§Ć£o

Aceita animais de estimaĆ§Ć£o
default

PolĆ­tica para fumantes

NĆ£o Ć© permitido fumar

InformaƧƵes importantes

O que vocĆŖ precisa saber

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da polĆ­tica da propriedade.
Documento de identificaĆ§Ć£o oficial com foto e cartĆ£o de crĆ©dito, cartĆ£o de dĆ©bito ou depĆ³sito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
SolicitaƧƵes especiais estĆ£o sujeitas Ć  disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitaƧƵes nĆ£o estĆ£o garantidas.
Festas ou eventos de grupos no local sĆ£o estritamente proibidos
O anfitriĆ£o informou que a propriedade tem detector de monĆ³xido de carbono.
O anfitriĆ£o informou que a propriedade tem detector de fumaƧa.
Os recursos de seguranƧa disponĆ­veis na propriedade incluem extintor de incĆŖndio, kit de primeiros socorros e trava de seguranƧa.

InformaƧƵes a Ɣrea

Pigeon Forge

Com Ć³tima localizaĆ§Ć£o em Pigeon Forge, esta cabana fica nas montanhas. As atraƧƵes culturais na regiĆ£o incluem Dolly Parton's Stampede Dinner Attraction e Titanic Museum. No entanto, o destino tambĆ©m oferece outras opƧƵes interessantes como Ripley's Aquarium of the Smokies e Parque aquĆ”tico Wild Bear Falls Indoor. Se vocĆŖ estiver viajando com as crianƧas, curta atraƧƵes como Anakeesta e Dollywood's Splash Country. Curta atividades como trilhas para caminhada/bicicleta e viva grandes aventuras ao ar livre.
Ver mais cabanas para aluguel por temporada - Pigeon ForgeAbre em uma nova janela
Mapa
Pigeon Forge, TN

Nos arredores

  • Ripley's Super Fun Park - 4 min de carro - 3.1 km
  • Dolly Parton's Stampede Dinner Attraction - 5 min de carro - 3.8 km
  • Patriot Park - 6 min de carro - 4.4 km
  • Gatlinburg Municipal Golf Course - 6 min de carro - 4.8 km
  • Moinho Antigo - 6 min de carro - 4.8 km

OpƧƵes nos arredores

  • Aeroporto McGhee Tyson (TYS) - 63 min de carro

Restaurantes

  • ā€ŖOld Mill Restaurant - ā€¬8 min de carro
  • ā€ŖCookout - ā€¬6 min de carro
  • ā€ŖThe Grist Mill Cinnamon Bread - ā€¬10 min de carro
  • ā€ŖSouthern Comfort - Westgate Resort - ā€¬8 min de carro
  • ā€ŖMcDonald's - ā€¬8 min de carro

Perguntas frequentes

Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge Ć© ideal para quem viaja com animais de estimaĆ§Ć£o?

Sim, animais de estimaĆ§Ć£o sĆ£o permitidos na propriedade.

Quanto custa ficar em Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?

A partir de 6 de abr. de 2026, os preƧos encontrados para uma estadia de 1 diĆ”ria para 2 adultos em Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge em 1 de mai. de 2026 comeƧam a partir de R$Ā 2.321, excluĆ­dos impostos e taxas. Este preƧo estĆ” baseado no valor mais baixo para uma diĆ”ria encontrado nas Ćŗltimas 24 horas para estadias nos prĆ³ximos 30 dias. Os preƧos estĆ£o sujeitos a alteraĆ§Ć£o. Escolha as datas da viagem para ver preƧos com maior precisĆ£o.

Quanto custa o estacionamento em Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?

Estacionamento no local disponĆ­vel na propriedade.

Qual Ʃ o horƔrio de check-in em Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?

HorƔrio de inƭcio do check-in: 16h.

Qual Ʃ o horƔrio de check-out em Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?

HorƔrio de check-out: 11h.

Onde fica Brookshore by AvantStay | Hot Tub, Fire Pit, Game Room | Mins to Pigeon Forge?

Em Pigeon Forge, esta cabana fica nas montanhas, a 5 km de Dolly Parton's Stampede Dinner Attraction, Moinho Antigo e Gatlinburg Municipal Golf Course. Smoky Mountain Ziplines e Patriot Park tambƩm ficam a 5 km.

AvaliaƧƵes

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliaƧƵes aparecem em ordem cronolĆ³gica, estĆ£o sujeitas a um processo de moderaĆ§Ć£o e sĆ£o verificadas.
Mais informaƧƵesAbre em uma nova janela
Nota 10 - Excelente. 15 de 26 avaliaƧƵes
Nota 8 - Boa. 9 de 26 avaliaƧƵes
Nota 6 - Ok. 1 de 26 avaliaƧƵes
Nota 4 - InsatisfatĆ³ria. 0 de 26 avaliaƧƵes
Nota 2 - Terrƭvel. 1 de 26 avaliaƧƵes

8,8/10

Limpeza

9,8/10

Check-in

9,2/10

ComunicaĆ§Ć£o

9,4/10

LocalizaĆ§Ć£o

9,4/10

PrecisĆ£o do anĆŗncio

AvaliaƧƵes

Verificada

10/10 - Excelente

Viajante verificado

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio
Great communication, very responsive and welcoming. Enjoyed our stay very much!
Hospedou-se por 6 diƔrias em nov.. de 2025
Verificada

10/10 - Excelente

TARA M.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio
This cabin was perfect for our trip! We were in town as a group for a trade show and we absolutely loved our stay. The cabin was clean, the rooms were perfect, and the beds were comfortable. The hosts were very responsive and the cabin had all the amenities we needed for our stay. We will definitely be looking to book again next year!
Hospedou-se por 6 diƔrias em nov.. de 2025
Verificada

10/10 - Excelente

Mirenda S.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio
Loved the location, which was close to Gatlinburg as well. The rooms were spacious with comfortable beds. The stream in backyard was also very nice to see and listen to.
Hospedou-se por 3 diƔrias em out. de 2025
Verificada

10/10 - Excelente

Dave W.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio
Great size, great amenities, kitchen was a little day, needed more than one sp
Hospedou-se por 3 diƔrias em ago. de 2025
Verificada

6/10 - RazoƔvel

Ricky B.

Pontos positivos: Check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Thanksgiving Getaway

We get together every Thanksgiving and enjoy the time together. The cabin was an absolute awesome place for my family.
Hospedou-se por 5 diƔrias em nov.. de 2024
Verificada

10/10 - Excelente

Takeeba H.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Birthday vacation

The property was in a great location. The cabin was beautiful. Extra room space and clean!! I will stay here again!
Hospedou-se por 3 diƔrias em dez. de 2024
Verificada

10/10 - Excelente

Amy R.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Weekend Getaway.

This cabin was absolutely beautiful! Had everything we needed for a group. Would love to stay again when we come back in the fall.
Hospedou-se por 2 diƔrias em mai. de 2024
Verificada

8/10 - Boa

Kendra G.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Lovely Property for Large Party

Amazing cabin and hot tub! Perfect for large groupsā€¦Wonderful view and experience with family of black bears!!
Hospedou-se por 3 diƔrias em set. de 2022
Verificada

10/10 - Excelente

Ellen J.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Annual Family Mountain Trip

Our large family has been coming to the Mountains for over 20 years in the Fall, stayed in all different cabins and locations. This was one of our favorites for accommodations and location. Highly recommend!
Hospedou-se por 4 diƔrias em out. de 2023
Verificada

10/10 - Excelente

Penny F.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Beautiful Getaway!

This cabin was amazing! Exactly as described and fit our group of 15 perfectly. Loved that everyone had their own bathroom, and the hot tub was amazing. The grandkids (and kids) loved playing in the creek! Close to all attractions - we would definitely book again!!
Hospedou-se por 7 diƔrias em jun. de 2024
Verificada

10/10 - Excelente

jkcrow494 C.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Family Christmas Vacation

We had a wonderful time at the propertyā€¦.Hot tub, fire pit, wonderful kitchen. Quick trip to Dollywood. Thank you so much
Hospedou-se por 3 diƔrias em dez. de 2022
Verificada

10/10 - Excelente

Charlene G.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Business Trip 2024

The cabin was large with a bathroom in each bedroom. It was kept very clean. The road to the cabin was paved and easy to drive on. The cabin does have a gas grill on the back deck which we made good use of. The property management was responsive to all inquiries.
Hospedou-se por 2 diƔrias em set. de 2024
Verificada

10/10 - Excelente

Cathy M.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Class Trip

This was perfect for my group of 12. The space was nice and the set up inside the cabin was perfect. I must admit when I first walked up to the cabin I was not very pleased with how it looked on the outside. However the inside did not disappoint. Everyone loved the cabin. expecting. ItHo
Hospedou-se por 3 diƔrias em nov.. de 2024
Verificada

8/10 - Boa

Thomas C.

Pontos positivos: Check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

A little dusty

Cabin was as listed just a little dusty. SlippĆØry bathtubs. Jets on hot tub were slow.
Hospedou-se por 4 diƔrias em out. de 2024
Verificada

8/10 - Boa

Jasmine S.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Beautiful Property

This property is beautiful and looks just like the pictures. Communication with the owners was 100/10. I gave it overall a 4/5, only because of the smell of the water. When showering or washing dishes, it really stunk. That was the only downfall.
Hospedou-se por 4 diƔrias em out. de 2024
Verificada

10/10 - Excelente

Suzanne B.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

The perfect spot

This cabin was absolutely perfect! Plenty of space for everyone. The location is ideal with quick access to Pigeon Forge and easy to jump on the Bypass and come in the far end of Gatlinburg (much quicker!). Kitchen was well appointed. Property manager was quick to offer assistance and response time was great when we needed an extra trash pickup. We would definitely book here again! Thanks for everything - you made our Thanksgiving holiday extra special!
Hospedou-se por 4 diƔrias em nov.. de 2023
Verificada

8/10 - Boa

Jacob H.

Pontos positivos: Check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

A sibling reunion

We did enjoy the house, location was great,loved that each had there own bathroom, pool and ping pong was great..The kitchen ..no big kettle..they brought us a nice big one.much appreciated..2 coffee pots was great,however not the right filters and a little on small side.. grounds in our coffee..In bathroom.. definitely bars are needed..older people itā€™s dangerous.. tubs a little slick..floor vents really need attention.. some very dirty..Kitchen..plates,cups, bowls etc..very adequate.. overall we had a great time..
Hospedou-se por 3 diƔrias em abr. de 2025
Verificada

8/10 - Boa

Stephanie D.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Prime location in between Pigeon Forge & Gatlinburg

Great location to shopping, attractions, & restaurants! House was very clean but all the showers/tubs were slippery which we believe that was from the well water that initially had a sulfur smell to but it resolved after we ran it a minute. Would stay there again! HIGHLY recommend locks on the outdoor trash compartment because 5 bears had a field day with the neighbors trash. Theyā€™ve figured out how to lift the lids on them.
Hospedou-se por 3 diƔrias em nov.. de 2023
Verificada

8/10 - Boa

Jen L.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Good times, good choice

Please note slippery bathtubs are dangerous. Grab bars would be excellent addition. Need signage not to put food down kitchen sink drains...no disposal. Adequate stocked kitchen. Good seating comfort. Loved ping pong and pool tables, and having the grill. Was comfortable, and quiet area. Thank you !
Hospedou-se por 5 diƔrias em jun. de 2024
Verificada

8/10 - Boa

Dave R.

Pontos positivos: Limpeza, check-in e precisĆ£o do anĆŗncio

Nice Creekside Property

Layout of this cabin is great, and listening to the creek is soothing. Very clean. No real view, and typical canin issues with Direct TV remotes not working and Starlink internet not working. No mobile service at the cabin. Definitely the spot to disconnect.
Hospedou-se por 2 diƔrias em jan. de 2023
Verificada

10/10 - Excelente

Stephanie D.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Great for couples and extended families

The house was great each bedroom has it's own bath, which each family really appreciated. We had a couple maintenance issues during our stay that were handled promptly. The creek is about 5 feet from the deck and the kids had a blast throwing rocks, skipping stones and wading. The only drawback was the beds were not comfortable, almost everyone had a backache by the end of the week. Would have probably been ok for a night or two, but for a week, it took its toll. If you're spoiled by high end mattresses at home, this might be a pain for you.
Hospedou-se por 7 diƔrias em mai. de 2024
Verificada

8/10 - Boa

Sylvia K.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Tennessee vacation

Loved the layout of the house.There was no space to put non refrigerated food. I would recommend putting shelves between the stair railing and refrigerator. Had an issue with mice. All in all We would stay here again. The children had fun playing in the creek. We had visits from a black bear raiding garbage cans. We reported this and they responded immediately. Putting new locks on the garbage cans.There are so many things to do.we didnā€™t have enough time to do everything in our week. We will be back!
Hospedou-se por 7 diƔrias em ago. de 2024
Verificada

8/10 - Boa

Mary H.

Pontos positivos: Limpeza, check-in, localizaĆ§Ć£o e precisĆ£o do anĆŗncio
Pontos negativos: ComunicaĆ§Ć£o

Very Nice

The Property was very nice. We only have two complaints. The bathroom could have been a lot cleaner. The bathroom on the first floor that had the porch, the bathroom had a clog of blonde hair in the bathtub drain. The six outdoor chairs were very dirty and filthy (I have pictures). That is our only complaint. We did have a hard time with the door combination, our neighbor came over, after a few tries he was able to get the door unlock. P.S. we didn't have any communication with the Property Manager.
Hospedou-se por 3 diƔrias em mai. de 2024
Verificada

10/10 - Excelente

Charles K.

Pontos positivos: Limpeza, check-in, comunicaĆ§Ć£o, localizaĆ§Ć£o e precisĆ£o do anĆŗncio

Convenient Cabin for a Family Getaway

We arrived on a Sunday in the busiest part of the day wholeheartedly expecting the difficulty that goes along with that, to our surprise, we were welcomed to a beautifully well kept log home seated a mile from the main thoroughfare between Gatlinburg/Sevierville and pigeon forge. The house was well kept, the neighbors polite and the parking very convenient (and undersold, plenty of room for extra vehicles!). The creek was nice for the kids, we had plenty of wildlife sitings (including a large male black bear who helped himself to a seat by the fire one afternoon while we stare in awe from the back door) and the amenities at the house spacious! I canā€™t say enough about the experience. If I had to make a negative, I would caution you on the top bunks as they are VERY close to the ceiling fans and we did have a bump incident that was minor as well as the deck while new and very nice does have a screw or two that arenā€™t completely set toward the corners, so watch those bare feet! We will definitely return and are thankful for our trip!
Hospedou-se por 6 diƔrias em jul. de 2023
Verificada

2/10 - TerrĆ­vel

Jon C.

Pontos negativos: Limpeza, comunicaĆ§Ć£o e precisĆ£o do anĆŗncio

Amenities broken

Host knew the washer and dryer was not working before we got there but did not fix or replace. Was told the washer dryer would be replaced on day 3 but then on day 3 learned it would not be replaced. The grill was also broken when we got there, had a sign on it, do not use. Did not have the grill for a couple of days. The host said the grill would be replaced in the morning, when we got home in the late afternoon the maintenance guy was there to replace, couldn't use it that day or night again, new grill was missing a part so he had to leave and get another one. He spent several hours at the house with us on our vacation. The fan on the porch did not work so when we finally could grill the porch filled with smoke and set the fire alarm off.The place needs a deep clean.The a/c upstairs could not handle the size and heat of the south, 2 rooms upstairs were close to 80 at night and it said call for service. I turned it off for 30 min and then it was able to run again. When I was out I was asked to send pictures of the thermostats before sending someone to look at it, we were at the laundromat because the washer dryer was broken, so I couldn't send pics. Was told to close blinds and shades, a few windows did not have blinds to close to help with heat.Was told we would get a refund but the email did not say how much. I had to ask the amount and the initial offer for the inconvenience was insulting. The second offer was also insulting.
Smoke filled patio when grilling because ceiling fan does not work, set off fire alarm
Sign on grill, do not use when we went to use it, host put sign on it but did not replace before we arrived and only until we called
Spent some time at laundromat during vacation because the washer dryer was broken not replaced, host knew of the problem before we arrived
Inside of the Laundromat instead of ziplining with the rest of family.
Hospedou-se por 6 diƔrias em jun. de 2025

Sobre o anfitriĆ£o

AnfitriĆ£o: AvantStay

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At AvantStay, we pride ourselves on our guest experience. We do the trip planning - so you can spend more time on vacation. With 24/7 customer support, a dedicated concierge, and tech-enabled touchpoints from the moment you book to an easy and seamless check-out, we make your experience as carefree as you could possibly want it to be. AvantStay features 500 homes in 30+ destinations and is growing quickly. For any questions about your next trip, please don't hesitate to reach out directly and we'd be more than happy to help your vacation come true.

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