Esta propriedade conta com as melhores avaliações pelo conforto. Aqui, hóspedes se sentem em casa.
Equipamentos de praia
Propriedades com equipamentos de praia são uma raridade na área.
Localização central
Localização conveniente para que você nunca fique longe de onde precisa estar.
Descubra os pontos de referência nos arredores
Perto de Alys Beach
3 quartos3 banheirosAcomoda 9 pessoas
Comodidades populares
Sacada ou pátio
Acesso ao parque aquático
Piscina compartilhada/comunal
Churrasqueira
Ar-condicionado
Geladeira
Explore a região
Seacrest Beach, FL
Alys Beach
Place, Alys Beach
9 min de caminhada
Rosemary Beach
Place, Rosemary Beach
13 min de caminhada
Pier Park
Place, Pier Park
14 min de carro
Cidade do Panamá, Flórida (ECP-Northwest Florida Beaches Intl.)
Airport, Cidade do Panamá, Flórida (ECP-Northwest Florida Beaches Intl.)
29 min de carro
Quartos e camas
3 quartos (acomoda 9 pessoas)
Quarto 1
1 cama Queen
Quarto 2
3 camas de solteiro
Quarto 3
1 cama King
Quarto 4
1 cama de solteiro
3 banheiros
Banheiro 1
Vaso sanitário · Apenas chuveiro
Banheiro 2
Vaso sanitário · Apenas chuveiro
Banheiro 3
Banheira ou chuveiro · Vaso sanitário
Espaços
Varanda ou varanda coberta
Cozinha
Sacada
Sobre esta propriedade
Great Family Home in Seacrest, Pool, Beach Shuttle + Free Attraction Tickets!
Welcome to Pilot House 221, a classic Seacrest Beach home offering family-friendly layouts. Spread out and find your own space in this 3-bedroom, 3-bathroom home spanning two floors of fun. The first floor features an inviting open space where everyone can gather. Upon entry, you're greeted by the living area and dining table before reaching the fully equipped kitchen, perfect for the family chefs whipping up beach snacks or meals. Step outside to the wrap-around balcony and porch to enjoy morning coffee or wind down with a glass of wine. There's plenty of seating for everyone! Take advantage of the amazing Seacrest amenities, including a 12,000 sq ft Lagoon-style pool, private deeded beach access, and Beach Shuttle running daily from March 1st to October 31st.
On the first floor, discover the convenience of the queen bedroom, complete with a 40” smart TV and a hallway bathroom with a walk-in shower. The laundry room is stocked with full-size appliances and 4 beach chairs. As you head upstairs, a day bed with a trundle awaits on the second-floor landing. Bedroom 2 features a day bed with a trundle, a twin bed, and an ensuite bathroom with a tub/shower combo. Bedroom 3 boasts a King bed and a bathroom with a rain head shower and double vanity.
Sleeping Arrangements: 1st Floor, Bedroom 1: Queen bed with smart TV. Shared bathroom with walk-in shower. 2nd Floor Landing: Day bed with trundle. 2nd Floor, Bedroom 2: 1 day bed with a trundle and 1 twin bed (sleeps 3), smart TV. Ensuite bathroom with tub/shower combination. 2nd Floor, Bedroom 3: King bed with smart TV. Bathroom with walk-in/rain head shower and double vanity.
Seacrest Beach II: The showstopper of the area is the 12,000 square-foot lagoon pool. With a waterfall, fountain, and children's splash area we know you'll find your perfect pool day at Seacrest. Surrounded by palm trees and poolside loungers, it might be hard to split your time between this pool and the beautiful Gulf.
Your stay at Pilot House 221 comes with Xplorie’s best activities! one ticket per day, per activity! (over $800 in nightly value) Tee off at Emerald Bay or Regatta Bay, zip through Baytowne Adventure Zone, and sail on the Sea Blaster Dolphin Cruise. Enjoy Big Kahuna’s Water Park, Black Light Mini Golf, and scenic bike rides with complimentary rentals. Explore 30A with ease and adventure!
Please Note: Complimentary Xplorie activities are only available for reservations of 1–27 consecutive nights. Stays of 28 nights or longer are not eligible for these complimentary activities.
* Sorry, no pets allowed. * Parking for 2 cars (there's parking in front and at the back of the home). * Benchmark cannot guarantee/service owner-provided amenities
An initial Benchmark signature box of amenities is provided for all guests.?For the kitchen this includes: 1 roll of paper towels, 1 dish sponge, 1 dish soap, 2 dishwasher pods, 1 pack of kitchen wipes and liners for each trashcan plus 2 washing machine pods. For each bathroom it includes: 1 roll of toilet paper, 1 set of facial and bath soaps/body wash/shampoo/conditioner/lotion. For towels you will receive: 1 body towel/1 washcloth per guest and 2 hand towels per bathroom.
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.
Informações a área
Panama City Beach
Com excelente localização em Rosemary Beach, um bairro de Panama City Beach, esta casa de temporada fica perto de parques temáticos e perto da praia. Frank Brown Park é uma atração famosa. Outros lugares muito procurados pelos visitantes são Alys Beach e Rosemary Beach, onde é possível admirar as belezas naturais da região. Que tal curtir um pouco a noite? A cidade oferece ótimas opções em Aaron Bessant Park Amphitheater e Aaron Bessant Park. Pesca e natação são ótimas oportunidades para se refrescar, mas você também pode tentar atividades como trilhas para caminhada/bicicleta e passeios ecológicos nos arredores.
Aeroporto Internacional Northwest Florida Beaches (ECP) - 30 min de carro
Restaurantes
Fonville Press - 12 min de caminhada
Shades Bar & Grill - 3 min de carro
Donut Hole - 4 min de carro
Ghost Crab Pizza - 3 min de carro
Idyll Hound Proper - 4 min de carro
Perguntas frequentes
Great Family Home in Seacrest, Pool, Beach Shuttle + Free Attraction Tickets! é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa ficar em Great Family Home in Seacrest, Pool, Beach Shuttle + Free Attraction Tickets!?
A partir de 11 de out. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Great Family Home in Seacrest, Pool, Beach Shuttle + Free Attraction Tickets! em 26 de abr. de 2027 começam a partir de R$ 1.002, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Quanto custa o estacionamento em Great Family Home in Seacrest, Pool, Beach Shuttle + Free Attraction Tickets!?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Great Family Home in Seacrest, Pool, Beach Shuttle + Free Attraction Tickets!?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Great Family Home in Seacrest, Pool, Beach Shuttle + Free Attraction Tickets!?
Horário de check-out: 10h.
Onde fica Great Family Home in Seacrest, Pool, Beach Shuttle + Free Attraction Tickets!?
Em Rosemary Beach, casa de temporada fica a 15 minutos a pé de Alys Beach e Rosemary Beach. Powell Lake e Seacrest Beach também ficam a 5 km.
Avaliações
9,4
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Well kept home in Seacrest Beach. Everything was as advertised and the management company helped us figure out where to go when we went east instead of west. Would stay here again.
Hospedou-se por 3 diárias em jul. de 2026
Resposta de VrboOwner em 1 de set. de 2026
Thank you for the wonderful review! We are so glad you enjoyed your stay and found the home to be well kept and as advertised. We are also happy our team could help get you pointed in the right direction after the little east-versus-west adventure! It was a pleasure hosting you, and we would love to welcome you back to Seacrest Beach again in the future!
Warm Regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
Lilly C.
16 de ago. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Very nice everyone enjoyed
Hospedou-se por 3 diárias em ago. de 2026
Resposta de VrboOwner em 30 de ago. de 2026
Thank you for the wonderful review! We’re so glad everyone enjoyed the home and had a great stay. We’d love to welcome you and your family back again!
Avaliação verificada
10/10 - Excelente
Shana M.
24 de mai. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This is our second time to stay at this beach house. Very clean and had what we needed to start a great beach getaway with our kids.
Hospedou-se por 4 diárias em mai. de 2026
Resposta de VrboOwner em 7 de jun. de 2026
Hi Shana,
Thank you for your kind review and for choosing to stay with us again! We’re so glad to hear the home was clean, well-equipped, and helped you enjoy a great beach getaway with your family.
We truly appreciate your continued trust and look forward to hosting you again in the future!
Best regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
Rose Ann M.
24 de mar. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location. The downstairs room needs a king size bed.
Hospedou-se por 3 diárias em mar. de 2026
Resposta de VrboOwner em 7 de abr. de 2026
Thank you for your review! We are so glad you enjoyed the great location.
We also appreciate your feedback regarding the downstairs bedroom. We’ll be sure to share your suggestion about upgrading to a king-size bed with the owner for consideration.
Thank you again for staying with us and we hope to welcome you back soon!
Warm Regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
Bonnie G.
11 de out. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect location and home for a fallBreak trip
Hospedou-se por 6 diárias em out. de 2025
Resposta de VrboOwner em 25 de out. de 2025
Hi Bonnie!
We’re so glad you enjoyed your fall break stay! It’s wonderful to hear that the location and home worked out perfectly for your trip. Thank you for your kind words — we’d love to host you again anytime!
Warm regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
Samuel N.
18 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Had a great time.
Great location.
Hospedou-se por 3 diárias em jul. de 2022
Resposta de VrboOwner em 31 de jul. de 2026
Hi Samuel,
Thank you for the great review! 😊 We’re so glad you had a wonderful time and enjoyed the location.
A great spot can make all the difference — fewer travel hassles, more time enjoying the fun! 😉 We appreciate you staying with us and hope to welcome you back for another memorable getaway soon.
Best regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
Carmella P.
15 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Very Clean and Great Location
This house was perfect for us ( 4 adults and 2 kids 2 and under). The beds were really comfortable! The location was perfect! We really enjoyed the pool as there was plenty of seating and family friendly. We would definitely stay here again! Highly recommend!
Hospedou-se por 7 diárias em mai. de 2025
Resposta de VrboOwner em 1 de jun. de 2025
Thank you for your kind review, Carmela. We are so pleased to hear that the house was a great fit for your group and that the beds were comfortable. We are glad you enjoyed the location and the pool area, especially with your little ones. We would be happy to host you again and truly appreciate your recommendation. Kind regards, Benchmark Management
De um site parceiro
10/10 - Excelente
Perri M.
23 de jun. de 2026
Pilot House 221
Rating Details:
The property manager was adequately helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
We had a great trip, perfect for what we were looking for! We did run into some confusion regarding wrist bands and registering the cars. We received a violation the first day as we had no idea we had to register the cars. Nowhere in the listing was this mentioned, nor was it communicated to us on where to pickup wristbands. Luckily we figured it out. The check out instructions were also not clear. Just to empty trash and start dishwasher, however a bit more guidance would have been nice. Other than that, great stay!
Resposta de VrboOwner em 26 de jun. de 2026
Thank you for your feedback and for choosing to stay with us. We are delighted to hear that you had a great trip and that the property was a good fit for your stay.
We apologize for any confusion regarding the wristbands, parking registration, and departure procedures. Prior to arrival and again on your arrival date, we sent our digital guidebook, which included detailed instructions and direct links for registering vehicles and obtaining wristbands and parking passes, as well as information on where these items could be picked up. The guidebook also contains detailed checkout instructions for guests.
That said, we understand that important information can sometimes be overlooked, and we are always happy to assist with any questions before or during a stay. We encourage guests to reach out to us at any time if they need clarification or assistance.
We appreciate your feedback, as it helps us identify opportunities to make important information even more visible for future guests. Thank you again for staying with us, and we hope to welcome you back soon!
Warm Regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
sharyn p.
27 de set. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great fall break
Nice home, well equipped kitchen and nice corner lot with plenty of porch space. Would stay here again!
Hospedou-se por 6 diárias em set. de 2024
Resposta de VrboOwner em 13 de out. de 2024
Thank you so much for the wonderful 5-star review! We're thrilled to hear that you enjoyed the home, the well-equipped kitchen, and the spacious porch on the corner lot. We're so glad you had a great stay, and we'd love to welcome you back anytime! 😊
Avaliação verificada
8/10 - Boa
Snizhana P.
3 de dez. de 2024
Pontos positivos: Limpeza, check-in, localização e precisão do anúncio
Thanksgiving vacation
We had a great time at this property! Everything was clean and tidy, safe and convenient. Location is the best!
Hospedou-se por 6 diárias em nov. de 2024
Resposta de VrboOwner em 4 de dez. de 2024
Thank you for your kind review, Snizhana! We are so pleased to hear that you found everything clean, tidy, safe, and convenient during your stay. We agree that the location is one of the best, and we are glad you enjoyed it as much as we do. We appreciate you choosing to stay with us and hope to welcome you back in the future! Sincerely, Benchmark Management
Avaliação verificada
10/10 - Excelente
Gina
13 de abr. de 2024
Pontos positivos: Limpeza, comodidades, condições e instalações da propriedade e comunicação
The home was very well setup and stocked! It was a very comfortable home and we felt very safe while there and in the community. A very quiet and quaint place…We thoroughly enjoyed it!
Hospedou-se por 4 diárias em abr. de 2024
De um site parceiro
10/10 - Excelente
Jim P.
26 de jul. de 2025
Great location!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Perfect house for our family. Very easy to get to the pool and beach!
Resposta de VrboOwner em 8 de ago. de 2025
Thank you for your kind review! We are so glad the home was a perfect fit for your family and that you enjoyed the easy access to the pool and beach. We would love to host you again for another great stay!
Regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
Jennifer B.
6 de abr. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Met all our needs!
Love the neighborhood and location. The Pilot house slept the six of us very comfortably. Especially enjoyed the large porch - room for everyone to have their own outside space!
Hospedou-se por 7 diárias em mar. de 2024
Resposta de VrboOwner em 24 de abr. de 2024
Thank you for taking the time to share your experience! We're so happy to hear that you loved the neighbourhood and location of The Pilot House. It's great that the accommodations comfortably slept your group of six, and that you were able to enjoy the spacious porch. Providing a relaxing outdoor space is important to us, and we're glad you could make the most of it. We appreciate your kind words and hope to have the pleasure of hosting you again in the future!
Regards,
Benchmark Management.
De um site parceiro
10/10 - Excelente
Cheryl H.
20 de jul. de 2025
Perfect!
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
The property was exactly as described. Had everything we needed. Would definitely stay here again!
Resposta de VrboOwner em 6 de ago. de 2025
Thank you for your kind review! We are so glad to hear the property met your expectations and had everything you needed for a great stay. We would love to host you again in the future!
Regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
Jennifer M.
7 de out. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great fall break
This my son’s favorite neighborhood for a beach trip. The beach shuttle and amenities at The Village made everything so convenient. And the house was spacious and comfortable.
Hospedou-se por 6 diárias em set. de 2024
Resposta de VrboOwner em 21 de out. de 2024
Thank you for your kind words! We’re so glad to hear the location and amenities made your stay enjoyable, and that the house provided a comfortable retreat. We look forward to welcoming you back for your next visit!
De um site parceiro
10/10 - Excelente
Kelly W.
18 de ago. de 2023
Weekend getaway
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great house & great location
Resposta de VrboOwner em 7 de set. de 2023
We're grateful that you chose to stay with us, Kelly! Your feedback about your enjoyable experience is truly valued. At the heart of our efforts is the happiness of our guests, and your review reaffirms our commitment to that goal. We're excited about the prospect of welcoming you back in the near future!
Best regards,
Benchmark Management
De um site parceiro
10/10 - Excelente
ambika s.
31 de mai. de 2023
Lovely Stay
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Our vaccation rental was super clean. Close to the beach and pool.
De um site parceiro
10/10 - Excelente
Steven M.
11 de jul. de 2024
Pilot House 221
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Amazing stay loved the condo plenty of space for me and my family.
Resposta de VrboOwner em 18 de set. de 2024
Thank you for your kind review, Andy! We are delighted that you and your family enjoyed the condo and found it spacious. It was a pleasure hosting you, and we are glad we could provide a comfortable environment for your stay. We look forward to welcoming you back in the future! Sincerely, Benchmark Management
Avaliação verificada
10/10 - Excelente
Jordin M.
22 de ago. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing stay!
The house exceeded expectation! The only difficult part was knowing how to register and where to go get pool and beach bracelets. There could be a little more instruction once getting there but the property manager was quick to reply and the house and neighborhood are amazing and beautiful!
Hospedou-se por 4 diárias em ago. de 2024
Resposta de VrboOwner em 6 de set. de 2024
Hi Jordin! Thank you so much for your kind words and for choosing our property for your stay. We are thrilled to hear that the house exceeded your expectations and that you found the neighborhood amazing and beautiful. We appreciate your feedback regarding the registration process, and we will work on providing clearer instructions for our future guests. We're glad to hear that our property manager was quick to respond to your inquiries. We hope to have the opportunity to host you again in the future!
Sincerely,
Benchmark Management
De um site parceiro
10/10 - Excelente
jesslyn c.
17 de mar. de 2024
Spring Break Trip
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
Great location easy to get to pool, beach, and shops. I would definitely rent this house again. The house was also stocked with everything we needed to cook.
Resposta de VrboOwner em 5 de ago. de 2024
Dear Jesslyn,
Thank you for your review of Pilot House 221. We’re glad to hear you enjoyed the great location, ease of access to the pool and beach, and the convenience of the well-stocked kitchen. We look forward to having you stay with us again!
Best regards,
Benchmark Management
De um site parceiro
6/10 - Razoável
Henk E.
6 de out. de 2025
Overpromised under delivered!
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was more than happy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Management company is not great very rude we had lock issue and she told us to wait etc etc they use two differentContracts 😞
Resposta de VrboOwner em 7 de out. de 2025
Thank you for your feedback. We are sorry to hear about the issues you experienced with the lock and communication. Please note that we have guests who book through various platforms and our cancellation policy does not supersede that of the third party's platform even after signing our rental agreement. We also provide guests with written confirmation of this via email if needed. We strive to provide clear instructions and timely support, and we regret that your experience did not meet these expectations. Your comments will help us improve our processes and ensure smoother stays for future guests.
Warm Regards,
Benchmark Management
Avaliação verificada
10/10 - Excelente
Alyson H.
9 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Spring Break Vacation
Pilot House exceeded our expectations! The house was the perfect size for our spring break crew. The kitchen is very clean and one of the best equipped I have ever experienced in a rental. All the dishes, bowls, glasses, pots, pans, etc were brand new and clean. It was truly a gift to have everything we needed. The bathrooms have been updated and are clean and beautiful. The beds were comfortable with nice linens. I would 100% stay here again. Close to the pool, and there is a tram stop right outside the front door.
Hospedou-se por 7 diárias em abr. de 2023
Resposta de VrboOwner em 7 de set. de 2023
Thank you for booking with us, Alyson! We appreciate you taking the time to let us know that you enjoyed your stay at Pilot House 221. Our number one priority is ensuring our guests' satisfaction, and your review confirms that we are doing just that! We look forward to hosting you and your family again soon.
Regards,
Benchmark Management!
De um site parceiro
10/10 - Excelente
Lori B.
6 de jul. de 2023
Highly recommend and will visit again...
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
This couldn't have been a better experience. Benchmark made booking a breeze and had consistent communication with us throughout the trip. Top notch rental company. The house was clean and location was prime. Close to groceries, restaurants etc. Tram stop right outside the house made it super easy to get to and from the beach. Pool was stunning!! All staff at Seacrest were friendly and inviting. Truly wonderful experience. Will definitely return!!
Hospedou-se por 7 diárias em jun. de 2023
Resposta de VrboOwner em 4 de nov. de 2023
Lori, Thank you for such a glowing review of your recent stay with us at Benchmark Management! We are thrilled you enjoyed this property and its location! As a company, we strive for our guest to have a memorable stay free of hassle and stress. We are happy to hear this property and our team where able to assist in making that a reality for you. We hope you choose Benchmark Management for all your upcoming vacations; we would be glad to have you. Sincerely, Benchmark Management.
Avaliação verificada
6/10 - Razoável
James J. P.
11 de jul. de 2025
Pontos positivos: Limpeza, localização e precisão do anúncio
Pontos negativos: Check-in e comunicação
Great house, poor property management- terrible friction trying to access the unit getting clear instructions - the emails weren't helpful with senseless paragraphs of disclaimers and jargon instructions. The owners HOA should dump this management co. The arrival check in is strangely at the pool with absolutely no place to park while executing the check in process. I would def get a new person to answer the phones where several calls into her, she seemed bothered and challenged to find the booking while the ladies at the pool couldn't find the VRBO listing. House was great. Sad to say all this, but you sent 5 emails about feedback, so here it is. It pains me even say this because our family had a nice time.
Hospedou-se por 5 diárias em jun. de 2025
Resposta de VrboOwner em 30 de jul. de 2026
Thank you for your honest feedback. We’re glad your family enjoyed the home, but sincerely apologize for the frustrating check-in and communication experience. These concerns have since been addressed to provide guests with clearer instructions and better support. We appreciate you sharing your experience.
De um site parceiro
2/10 - Terrível
Linda S.
20 de jan. de 2023
Family Christmas Present
Rating Details:
The property manager was very unhelpful.
The vacation rental was very clean.
I was very unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This vacation was a Christmas present to family members. To insure we would all be close to each other ,we booked in September. 25 days before our trip, owners decided to cancel our reservation. I felt my first call to Benchmark Management was meet with the attitude "Owners have that right, sorry too bad for you" This really set the stage for an extremely disappointing vacation. After family member researched the area we found another rental
Resposta de VrboOwner em 7 de set. de 2023
Linda,
Thank you for taking the time to share your feedback with us. It saddens us to hear that you were disappointed with your experience. Unfortunately, units are subject to availability for maintenance, owner usage, or other issues that may render the accommodations unsuitable or unavailable for rental at the time of a reservation. Should any concerns arise causing a unit to be unavailable to renters we do always offer a full refund or an opportunity to stay in an equivalently priced accommodation if available. We do sincerely apologize for any inconvenience caused to you as it is never our intention. We hope to welcome you back soon for an easy going 5-star vacation. Sincerely, Benchmark Management
Sobre o anfitrião
Anfitrião: Benchmark Management
Idiomas:
Inglês
Anfitrião Premium
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