6/10 - Razoável
Karyn S.
16 de ago. de 2024
Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Limpeza e comunicação
The Good, the Bad and the Ugly
GOOD:
There is lots of space. Six people had plenty of room to be comfortable in any space that they wanted.
The game room was fun. There are board games, books. Many used the kayaks(sit on type).
The fire pit was nice, outdoor seating plenty.
The beds and bathrooms were clean and comfortable.
We rented a rented a pontoon at Ding‘s Boat Dock with cushion seating. Definitely worth the money.
BAD:
The washer was very moldy and smelly, 2 cleaning pods did not help, a load of towels with Biz did.
Shelves in the door of the refrigerator were filled with opened, used food.
The lake was very mucky, you would sink down when walking in and make the water dirty. No one swam in the water.
UGLY: *2.5 hr spent cleaning*
The kitchen floor, refrigerator, cabinet shelves, stove were dirty. Used food was in the refrigerator. Stairs were sandy, full of dog hair. The owner was informed, replied that they “have always gotten five star reviews and most people have said it is spotless.” I offered to send photos. There was no offer to clean it.
Their next day reply, …”sorry you have found so many things that are not up to your standards” and said they would cancel and refund the remaining 4 days and we would have to cancel by noon that day (this was not seen until after that time). “It (cabin) is always left in a very clean condition”, “…if not up to your standards, by all means you should cancel.”
They knew we were there for a 40th anniversary with family-No offer to fix it or compensate.
Karyn S.
Hospedou-se por 5 diárias em ago. de 2024
