Casa Estilo Chalé Perto da Praia Empire

Thank you for the positive comments regarding our home. We do not charge a cleaning fee and only require that the guests do dishes and leave the home in broom clean condition. It is posted in the home that if a renter does not wish to leave it in that condition, a cleaning fee will be charged. The choice is up to the individual guest.

Thank you for expressing your concerns. In response, first we would like to address the earwigs. Try as we might, they seem to be ever present. It is a consequence of living near a body of water. Our apologies for the inconvenience. In regards to the potential $150 cleaning fee, you recall that we do not charge a cleaning fee with your rent. In return, we ask that you leave the property in “broom clean condition” or a cleaning fee may be charged. The term “broom clean condition” is a legal real estate term that means that the property should be left in a tidy condition, including swept floors and vacuumed carpets, countertops and other surfaces clear of dirt and debris, dishes washed, and trash removed. These check out instructions are posted in the home for your information. And, in regards to your final concern, the HVAC filters are routinely changed as per manufacturer’s instructions. I am not sure about the smoking odor that you noticed. The property is non-smoking and we thoroughly cleaned it before your arrival. Again, our apologies for your less than complete satisfaction with the condition of the home. Despite this, we hope that you and your family enjoyed your stay in our quaint little village and enjoyed playing on the beach at beautiful Lake Michigan.