Park City Ski Retreat Skiing,Hiking,Swimming ,HotTub,Trail, Free Bus&MainST

Thank you for your feedback. We’re sorry to hear that your stay did not meet your expectations. We always encourage our guests to contact us during their stay if any issues arise, as we are committed to resolving them as quickly as possible. Unfortunately, we were not informed of any of these concerns while you were at the property and only learned about them through this review two weeks later. Had we known, we would have responded immediately. We were also happy to accommodate your request for an early check-in because we wanted your vacation to start as smoothly as possible. We sincerely apologize for the sock left under the bed. This was an oversight by our cleaning team and does not reflect our usual standards. The TV occasionally requires the streaming box to be reconnected, and the hair dryer has an automatic overheat protection feature that resets after a few minutes. We would have been happy to assist had we been contacted. Regarding the exterior construction, this is a community-wide HOA renovation project outside of our control and is scheduled to be completed by the end of July. We appreciate your feedback and remain committed to providing prompt support and a great experience for all of our guests.