6/10 - Ok
Courtney H.
11 de março de 2024
Pontos positivos: Limpeza, check-in e localização
Pontos negativos: Comunicação e precisão do anúncio
Nice property but beware if hot tub is important to you
Good: Great location, beautiful views of bay & ocean. Bed in main bedroom was very comfortable. Indoor fireplace in working order & kept the room really warm. The great room upstairs has a nice large screen TV, w/streaming apps available (you need to have your own account to sign-in). Main kitchen appliances were nice, although not a ton of spices/supplements (tinfoil would have been nice) but adequate for cooking at home. There is a pair of eagles local to the neighborhood that we enjoyed watching.
Bad: Received an email 1 day before our trip from Oregon Beach Vacations noting that the hot tub was not working & offering a refund for ~6% of the price of the reservation. I called to request a cancellation/reschedule, OBV would not allow us to cancel or reschedule but eventually offered a discount equating to 18%, which seemed closer to the market value of the increase over non-hot tub properties, & we accepted.
I think it’s important for potential renters to understand the uncertain availability of the advertised hot tub & what they can expect to receive as compensation should it be unavailable. Also, we were told that the late notification of the hot tub’s unavailability was because the guest before us didn’t notify OBV until check-out, but in the review preceding mine, a guest 6 days before our stay noted that they experienced this issue and had notified OBV promptly (which I believe).
In short- very nice property, beware of the advertised hot tub.
Courtney H.
Hospedou-se por 3 diárias em mar. de 2024
