Seacrest Home, Sleeps 16, Lagoon Pool & Beach Tram Service + Free Tickets!

Thank you for staying with us, Alicia! We appreciate you taking the time to let us know that you enjoyed your stay at Maison de Joie. Our number one priority is ensuring our guests' satisfaction, and your review confirms that we are doing just that. We look forward to hosting you and your family again soon! Regards, Benchmark Management

Thank you for your kind words! We are so glad you enjoyed the comfort and cleanliness of the home, and that the porch made for a great spot to relax even with the rainy weather. We would love to host you again on sunnier days! Warm Regards

Thank you for sharing your feedback. We are glad the home’s layout, spaciousness, and location were a great fit for your group. We are sorry, however, that other aspects of your stay did not meet your expectations. While we understand the convenience of early luggage drop-off, access before the scheduled check-in time is subject to property availability and approval. Our homes are also stocked with a starter supply of essential items, with additional supplies available for guests to purchase as needed during their stay. We appreciate your comments, as guest feedback helps us identify opportunities to improve communication and the overall experience. Thank you again for staying with us, and we wish you the best in your future travels. Warm Regards, Benchmark Management

Thank you for the wonderful review! We are so happy to hear you found the kitchen well stocked and the home clean, comfortable, and beautifully decorated. It is also great to know you had a relaxing stay. We would love to welcome you back anytime! Regards, Benchmark Management

Thank you for your feedback! We are so glad to hear you enjoyed the home, the neighborhood amenities, and the convenient location near the beach, restaurants, and coffee shops. It sounds like it was a great fit for your girls’ getaway. We also appreciate your comments regarding the starter supplies provided. We do stock the home with an initial set of essentials for guest arrival, but we understand expectations can vary depending on group size and length of stay, and we will certainly share your feedback with our team for review. Regarding check-in, while we do offer early check-in whenever possible, it is unfortunately never guaranteed as it depends heavily on the cleaning and inspection schedule for the day. Guests are typically notified if the home is ready before 4 PM; however, this particular rental is usually not ready until the standard check-in time. Even once cleaning is completed, the home must still go through a final inspection to ensure everything is properly prepared for arrival. We truly appreciate you staying with us and hope to host you again in the future! Warm Regards, Benchmark Management

Laura, It was an honor to host your recent trip to the beach! We are truly glad you enjoyed this beautiful property! We are sorry to hear of your disappointment with the beach being so crowded. Sadly, with 30A becoming more popular, the beaches do tend to be more populated . We are thrilled you enjoyed the property and hope you choose to book all your future trips to the beach with us at Benchmark Management, we would be glad to have you. Sincerely, Benchmark Management.

We thank you and your family for spending your summer vacation with us at this uniquely beautiful home located in Seacrest Beach! This 5-bedroom home is perfect for families and offers both peace of mind and the experience of a welcoming community environment that makes you feel right at home. We would be honored to welcome you all again next summer for an equally memorable beach vacation at Maison de Joie! Sincerely, Benchmark Management

Julia, We are thrilled to hear that your families had such an exciting time at Maison de Joie! The luxurious space, location, and amenities of this home are worth falling in love with. We are happy to know that you felt you had the perfect vacation. While this was your first vacation with us, we will be honored to welcome you back for years to come as it sounds like it will not be your last! Thank you, Benchmark Management

We’re so grateful for your feedback! It’s wonderful to hear that our property lived up to your expectations and that you appreciated our communication and recommendations. We work hard to ensure our guests have a great experience, and your recommendation means a lot to us. We hope to see you again soon! Regards, Benchmark Management.

Mary, We are so happy you enjoyed your recent stay with us at Benchmark Management! We strive to offer our guests a trip free of hassle and stress and are glad to see you had a wonderful time! We hope you consider Benchmark Management for all your future trips to the beach; we would be glad to have you! Sincerely, Benchmark Management.

Michelle, We are glad to hear that you had a great experience while staying with us at Benchmark Management. We strive to provide our guest with a relaxing stay when booking their vacation with us, adn are glad to see we did just that for you. We hope you consider Benchmark Management for all your upcoming vacations; we would be glad to have you! Sincerely, Benchmark Management.

Hi Kristen, thanks for staying with us and for taking the time to submit this review. We truly appreciate your feedback. We are truly sorry that you did not have a smooth check-in process. This property does not allow early check-in; however our system had sent the early check-in automated text in error. We truly apologize for the mis communication. We have taken the necessary steps to ensure that this does not happen for future stays. We are happy to hear that despite the challenge at check-in time that you had a wonderful stay. In regards to the wristbands and passes, we had sent the link for registration as well as information regarding where to pick up on September 20 and 27. This was in the guidebook. The book had the link as well as a map indicating pick-up station. You could have also reached out to us directly and we would happily assist. We hope that we can welcome you another time for a fabulous vacation experience. Regards, Benchmark Management

Thank you for sharing your feedback, and w are glad to hear you had a great stay overall. We sincerely apologize for the inconvenience you experienced with the couch and the deadbolt. Your comments have been shared with our team to ensure these items are addressed. Regarding early check-in, we do offer this option when possible, but it is not guaranteed as each property must be fully cleaned and inspected prior to guest arrival. While a property might appear ready from the outside, there are sometimes a few touch-ups or final inspections that need to be completed before check-in. Should the property be ready prior to 4 PM, guests are always notified. That said, we recommend planning for the standard check-in time of 4 PM to avoid any unexpected delays. We appreciate your understanding and your feedback, as it helps us continue to improve the guest experience. Warm Regards

Hi Misty, Thank you for bringing your family to stay with us at beautiful Maison de Joie. We are incredibly sorry to hear that we let you down during your vacation. Guest safety and satisfaction is our top priority, which is why we had a local gas company as well as an appliance vendor come to assess the kitchen ventilation system and the stove. Our maintenance team went out behind them to ensure we know how to properly assist our guests should a concern like this ever arise in the future at any of our properties. We did take multiple calls and respond to your text messages, as we do not leave any messages unanswered before we leave each day. Your vacation truly is our passion, and we are dejected that this was your experience with us. We surely hope the opportunity arises for us to truly offer you the relaxing stay you expected upon booking with us. Sincerely, Benchmark Management

Thank you for taking the time to share your feedback. We are truly sorry to hear about your family member's illness and hope they are doing well. Prior to your arrival, when you contacted us regarding the possibility of rescheduling your reservation, we immediately escalated your request for management review due to the medical circumstances. We also followed up regarding the anticipated medical update so ownership could consider an exception to the reservation policy. Before a final determination was needed, we were informed that your grandmother was able to travel and that an exception was no longer necessary, so your reservation proceeded as scheduled. We also sincerely apologize for the maintenance concerns you experienced during your stay. While our team responded and coordinated service requests, we regret that several issues; including the internet outage, plumbing concerns, and appliance problems impacted your vacation and were not resolved to your satisfaction. We understand how frustrating this must have been. Your comments have been shared with our property management and maintenance teams so the concerns you identified can be thoroughly reviewed and addressed. We appreciate your feedback, as it helps us improve both our homes and the service we provide to future guests. We wish you and your family all the best. Warm Regards, Benchmark Management

We thank you and your family for spending your summer vacation with us at this uniquely beautiful home located in Seacrest Beach! This 5-bedroom home is perfect for families and offers both peace of mind and the experience of a welcoming community environment that makes you feel right at home. We would be honored to welcome you all again next summer for an equally memorable beach vacation at Maison de Joie! Sincerely, Benchmark Management

Julia, We are thrilled to hear that your families had such an exciting time at Maison de Joie! The luxurious space, location, and amenities of this home are worth falling in love with. We are happy to know that you felt you had the perfect vacation. While this was your first vacation with us, we will be honored to welcome you back for years to come as it sounds like it will not be your last! Thank you, Benchmark Management