We chose this condo for a family vacation because of its excellent location—1 block from the beach & in walking distance of town. Unfortunately, the condition of the rental and the owner’s response were extremely disappointing, especially considering the cost of the stay.When we arrived, the condo was visibly dirty. The floors were sticky and covered with hair, including actual balls of hair. A closet contained a pile of wet, musty, dirty linens that had apparently been left behind by the cleaning service. The rental also appeared much more worn than the online pictures suggested, with scratched walls, stained grout, outdated bathrooms, and mismatched or poorly installed fixtures.I immediately contacted the owner, sent pictures & asked for the condo to be cleaned. She initially offered to refund the unused nights if we left, but we had flown in, had a return flight already scheduled & could not simply relocate our entire family at the last minute. I explained that I did not want to leave; I wanted the rental we had paid for to be properly cleaned.The owner repeatedly said it was the busy season & could not provide a scheduled time for the cleaners. We spent a large part of our first 2 vacation days waiting, yet no one arrived during the times we were there. When we finally left to feed our family, we were told that the cleaner & maintenance person were suddenly at the door. We had never been notified that they were coming. Rest is in the photos