City Charmer With A Modern Twist

Hi there This is the first I’m hearing about a gas smell and that is post stay, if you ever smell gas that is an emergency and we would need to be notified. There is a diffuser in the home which can be unplugged is this maybe the smell you were referring to?

So happy you loved it! This was my favorite house of mine that I’ve ever lived in because of the proximity to everything hope to host again in the future!

Hi Melissa I’m posting the response below to your request of a full refund or you would leave a bad review. I’m so sorry that there was an outage l. We did refund a portion for the first night Hi Melissa, Thank you for reaching out. I completely understand that the air conditioning issue was frustrating and I sincerely apologize again for the inconvenience. As soon as we were notified of the problem, our 24/7 emergency HVAC service responded that same evening. Unfortunately, the repair required an electrician, who addressed the issue the following day, and our HVAC technician returned to restore cooling by approximately 1 PM. While I understand the first night was uncomfortable, we acted as quickly as possible to diagnose and resolve the issue and therefore will not be offering an additional refund at this time. We encourage all guests to leave honest reviews based on their stay experience. As you may know, Vrbo’s review policies prohibit reviews from being influenced by compensation requests or offers. We appreciate fair and accurate feedback that reflects the overall stay and the efforts made to promptly address any issues that arose. Thank you again for staying with us.