Entre as melhores avaliações de hóspedes nesta áreaEntre as melhores avaliações de hóspedes nesta área
4 quartos3 banheirosAcomoda 12 pessoas
Comodidades populares
Piscina particular
Estacionamento no local disponível
Cozinha
Lava-roupa
Ar-condicionado
Churrasqueira
Quartos e camas
4 quartos (acomoda 12 pessoas)
Quarto 1
1 cama King e 1 cama de solteiro
Quarto 2
1 cama Queen
Quarto 3
1 cama Queen
Quarto 4
2 beliches solteiro
Sala de estar 1
2 camas de solteiro
3 banheiros
Banheiro 1
Banheira · Vaso sanitário · Apenas chuveiro
Banheiro 2
Banheira ou chuveiro · Vaso sanitário
Banheiro 3
Banheira ou chuveiro · Vaso sanitário
Espaços
Deque ou pátio
Cozinha
Sacada
Área de jantar separada
Número de salas de estar
Sobre esta propriedade
Private Saltwater Heated Pool |Walk to Johnson Beach |Single Level |Screened Lanai |8 Bikes
Book your summer vacation now! Book with confidence knowing the best available discount has been applied for your stay - no codes necessary.
New to the short term rental market! Come and stay in this magical island oasis with heated saltwater enclosed pool, just steps away from the protected beaches of the Gulf Islands National Seashore in Perdido Key! This charming home in the Herons Walk neighborhood is full of character and will transport you to a place where serenity and nature abound. Enjoy warm island breezes from your wraparound front porch or cool off in the saltwater pool after a day at the beach. This wonderful floor plan has over 2,400 sq ft. of living space with 4 bedrooms, 3 bathrooms all on one level. The house will accommodate up to 12 guests. Please note the twins in the master bedroom and living area are suitable for children only. For the little ones we also have a high chair and pack n play.
As you step inside, you will be greeted by an abundance of natural light, high ceilings, and hardwood floors which give this home a southern coastal feel. The large living room includes a sofa, 2 club chairs, and two fold out chairs (twin size) for sleeping small children. The open kitchen offers plenty of cabinetry and counter space plus a large island with breakfast bar with seating for 6. There is also a dining room table that seats 8+.
The split floor plan situates the master bedroom and a larger guest bedroom away from the others for added privacy. The Master suite includes a king size bed with a sitting area with desk and chair, a twin futon and features high ceilings, double walk-in closets and extra windows to allow plenty of natural light. The master bath has double split vanities, separate shower, and large tub. Just down the hall from the master is an extra-large laundry room and 2 more guest bedrooms with a shared Jack and Jill bathroom. The fourth bedroom is on the other side of the house with access to a full bathroom off the hallway.
Take the interior stairs to the lower level and the garage, where you will find 8 bikes to explore Johnson Beach and the surrounding areas. There is an additional full size refrigerated for cold drinks by the pool and folding beach chairs to use at the local beaches. Exit the garage and out to the screened and covered lanai where a beautiful saltwater pool awaits...the perfect spot to BBQ and relax! There are lounging areas, BBQ grill, and dining tables for your enjoyment.
This rental includes access to Free Fun with Xplorie! We help make the most of your vacation by providing Free Admission to some of the area’s top attractions each and every day of your stay—including the Lost Key, Soldiers Creek, and Glenlakes Golf Clubs, Tropical Falls Theme Park at OWA, Dolphin, Sunset and Nature Cruises! Our guests receive one complimentary admission per activity, per day. Additional guests will pay full price. These activities are yours to use if you choose to do so at no additional cost or obligation. Admissions are noncumulative and nontransferable. Unused admissions expire daily. For example, you may choose to go golf in the morning (one person is free) & then go on a dolphin cruise in the afternoon (one person is free) & then cap off the day at Tropical Falls Theme park (one person is free). Or you may choose to go to Tropical Falls Theme Park in the morning with the kids (one person is free) while your spouse goes to play golf (one person is free) & then meet that evening to go on a sunset cruise (one person is free). You may do some or all of the activities every day & one person in your party is free to every activity every day. Complete details will be provided with your confirmed booking. Please note that this benefits are valid for stay less than 28 days only. Please message the host with questions.
We make it easy to stay with us! Drive straight to your rental and access with a lock code. Prior to your visit, we will send you your access codes.
AMENITIES
• Four luxurious bedrooms with comfortable bedding and flat screen smart tv's
• Fully stocked kitchen
• Private Pool and Lanai with BBQ grill
• Beach toys, boogie boards, board games
• Free WIFI
• Full size washer and dryer
• Free WIFI
• 9 bikes (5 men and 4 women)
• High count linens, complimentary toiletries, and boutique level service
NEARBY
• Gulf Islands National Seashore (Johnson Beach) - .5 mile
• Short drive to Naval Aviation Museum - 10.5 miles
• Flora-Bama Lounge - 6.6 miles
• Parasailing and water-sport activities - 4 miles
• Big Lagoon State Park - 4.5 miles
• Perdido Bay Golf & Country Club - 5.1 miles
• Lost Key Golf Club - 2.6 miles
• Tarklin Bayou Preserve State Park - 6.6 miles
• Pensacola Lighthouse & Maritime Museum - 10.4 miles
We strive to create a winning vacation experience for your entire group - families, friends, and beach lovers alike!
Enjoy nature, find an attraction, do some shopping, enjoy dining and nightlife, become part of the island experience in the Perdido Key area! Gulf Islands National Seashore was named “Best Beach in Florida” in 2015 by USA Today. Go kayaking, charter a boat, watch the dolphins, walk a trail, spend time on the beach, eat some fresh seafood. There is so much to do on Perdido Key!
With an average temperature of 75 degrees and 343 days of sunshine, the key is a long-hidden retreat that blends together both year-round outdoor activities and a laid-back island lifestyle.
** House Rules: Minimum age to rent is 25. Reservations for teenagers or young single groups will not be honored without an accompanying adult staying in the unit at ALL times. We require at least one member of the party to be 25 (twenty-five) years of age. Be respectful of the property & contents - it is someone's home. Respect your neighbors. No parties, events or smoking of any kind. Evidence of smoking will result in additional cleaning fees.
We help make the most of your vacation by providing Free Admission to some of the area's top attractions each and every day! Create exciting memories, have more fun, and truly experience your destination! ***Xplorie benefits apply to stays LESS THAN 28 days.
Adicione as datas e descubra os preços
Propriedades semelhantes
Golf Cart Included! | Chic Coastal Decor | Pet Friendly | Lost Club Resort | Beach Club |Pools
Pensacola
Golf Cart Included! | Chic Coastal Decor | Pet Friendly | Lost Club Resort | Beach Club |Pools
Não aceita animais de estimação, só animais de serviço
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Política para fumantes
Não é permitido fumar
Informações importantes
O que você precisa saber
Propriedade nº 3346846vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e kit de primeiros socorros.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Informações a área
Perdido Key
Com excelente localização em Pensacola, esta casa de temporada fica no centro da cidade e perto da praia. A diversão está garantida em The Wharf e também em áreas repletas de beleza natural, como Praia de Perdido Key e Orange Beach Beaches. Orange Beach Indian and Sea Museum e Adventure Island também valem a visita. Saia em uma aventura aquática com passeios de jet ski, passeios de caiaque e mergulho autônomo ou explore a natureza com atividades como trilhas para caminhada/bicicleta.
Praia de Perdido Key - 3 min de caminhada - 0.3 km
Gulf Islands National Seashore - 5 min de caminhada - 0.4 km
Praia de Johnson - 16 min de caminhada - 1.4 km
Pensacola Naval Air Station - 10 min de carro - 12.6 km
Gulf Shores Beach - 31 min de carro - 36.1 km
Opções nos arredores
Estação Pensacola - 31 min de carro
Aeroporto Internacional de Pensacola (PNS) - 40 min de carro
Restaurantes
Circle K - 3 min de carro
Beach Buzz - 4 min de carro
Hub Stacy's At The Point - 5 min de carro
McDonald's - 3 min de carro
Salty Pearl Raw Bar - 3 min de carro
Perguntas frequentes
Private Saltwater Heated Pool |Walk to Johnson Beach |Single Level |Screened Lanai |8 Bikes é ideal para quem viaja com animais de estimação?
Não, a propriedade permite apenas animais de serviço.
Quanto custa ficar em Private Saltwater Heated Pool |Walk to Johnson Beach |Single Level |Screened Lanai |8 Bikes?
A partir de 14 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Private Saltwater Heated Pool |Walk to Johnson Beach |Single Level |Screened Lanai |8 Bikes em 8 de set. de 2026 começam a partir de R$ 2.330, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Quanto custa o estacionamento em Private Saltwater Heated Pool |Walk to Johnson Beach |Single Level |Screened Lanai |8 Bikes?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Private Saltwater Heated Pool |Walk to Johnson Beach |Single Level |Screened Lanai |8 Bikes?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Private Saltwater Heated Pool |Walk to Johnson Beach |Single Level |Screened Lanai |8 Bikes?
Horário de check-out: 10h.
Onde fica Private Saltwater Heated Pool |Walk to Johnson Beach |Single Level |Screened Lanai |8 Bikes?
No coração de Pensacola, esta casa de temporada fica a 10 minutos a pé de Gulf Islands National Seashore e Praia de Perdido Key. Praia de Johnson e Shops at Perdido Key também ficam a 5 km.
Avaliações
9,8
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had 7 adults and 3 kids here for a week for Spring Break. It was AMAZING. The house was beautiful. It was soooo well stocked (dishes, pots/pans, games, kids toys, toddler toys, pool toys, bikes, towels, beach towels- so much!). The pool was in like a screened in porch which made it virtually no bugs! We had a wonderful time and would stay again!
Viajante verificado
Hospedou-se por 7 diárias em mar. de 2026
De um site parceiro
10/10 - Excelente
Allison F.
12 de abr. de 2026
Great house for a group
This was a great house for our group. We took a bunch of seniors to the beach for their last spring break of high school. The house was great as it had plenty of room, a good sized kitchen, and a swimming pool in an enclosed area. It is about a 10 minute walk to the beach as you have to walk up the street to get to the public access. But beach access was easy and the walk was nice. The boys had a great time and had plenty of space to move around.
Allison F.
Verificada
10/10 - Excelente
Megan M.
29 de nov. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The house was absolutely AMAZING and the hosts were super friendly and quick to respond! The space was perfect for our families thanksgiving get together we will definitely be staying there again!!
Megan M.
Hospedou-se por 5 diárias em nov. de 2025
Resposta de VrboOwner em 6 de dez. de 2025
Thank you, for your 5-star review! We are thrilled to hear that Gone Coastal was the perfect space for your family's Thanksgiving get-together and that you found our team friendly and responsive. We look forward to welcoming you back for another amazing stay!
iTrip Perdido Key Team
Verificada
10/10 - Excelente
JC E.
5 de out. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This was a fabulous stay! Comfortable for my family of 7 close to beaches and great restaurants. The amenities and furnishings were top notch, and the communication was excellent with property manager. Five Stars!
JC E.
Hospedou-se por 4 diárias em set. de 2025
Resposta de VrboOwner em 9 de out. de 2025
Thank you, JC, for your 5-star review! We are thrilled to hear that you and your family had a great stay at Gone Coastal. We look forward to welcoming you back for another memorable vacation!
iTrip Perdido Key Team
Verificada
10/10 - Excelente
Martin W.
3 de jul. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Fantastic Rental
I have never been so pleased with a rental as I have with this one! They had all the amenities we needed and so many more. I would stay here again!
Martin W.
Hospedou-se por 6 diárias em jun. de 2025
Verificada
10/10 - Excelente
Jessica C.
12 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Top notch
It was awesome! They literally think of anything you might want or need while visiting!
Jessica C.
Hospedou-se por 3 diárias em mai. de 2025
Resposta de VrboOwner em 16 de mai. de 2025
Hi Jessica, Thank you for your review of Gone Coastal! We are thrilled to hear that you felt well taken care of during your stay. We look forward to welcoming you back for another visit in the future. Best regards, The iTrip Perdido Key Team
Verificada
10/10 - Excelente
Travis K.
4 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Absolutely amazing!!
Our time at this house on the beach was absolutely amazing. The location is perfect. The pool was a blast. Overall 10/10!!
Travis K.
Hospedou-se por 3 diárias em mai. de 2025
Resposta de VrboOwner em 5 de mai. de 2025
Hi Travis, Thank you for your fantastic review of Gone Coastal! We are thrilled to hear that you had an amazing time and enjoyed the perfect location and the pool. We look forward to welcoming you back for another 10/10 experience in the future. Best regards, The iTrip Perdido Key Team
Verificada
10/10 - Excelente
Tosha S.
1 de jul. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Family Vacation
Our stay was wonderful. The house was clean and very welcoming. Too many amenities to mention. The short walk to the beach was nice without much traffic. Definitely recommend staying here!
Tosha S.
Hospedou-se por 5 diárias em jun. de 2024
Verificada
10/10 - Excelente
Kim A.
1 de dez. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Thanksgiving
Great house for spending Thanksgiving with family near the beach. Kitchen had everything we needed! Thank you!
Kim A.
Hospedou-se por 5 diárias em nov. de 2024
De um site parceiro
10/10 - Excelente
Nancy K.
29 de abr. de 2025
Amazing Retreat
This large 4 bedroom/3 bath home was perfect for our family adventure. As foodies, the kitchen was well stocked with cooking supplies. The pool is wonderful! Location to biking trails and Johnson Beach were perfect! We needed extra towels and they can within minutes. This was an excellent experience. I highly recommend this home and property manager.
Nancy K.
Resposta de VrboOwner em 5 de mai. de 2025
Hi Nancy,
Thank you for your fantastic review of Gone Coastal! We are thrilled to hear that the large 4 bedroom/3 bath home was perfect for your family adventure and that you enjoyed the well-stocked kitchen as foodies. It's great to know that you loved the pool and the convenient location to biking trails and Johnson Beach. We're glad our team could promptly provide extra towels for you. We appreciate your high recommendation and look forward to welcoming you back for another excellent experience in the future.
Best regards,
The iTrip Perdido Key Team
Verificada
10/10 - Excelente
richard c.
6 de jun. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
What a beautiful home!!
We spent more time at the pool than the beach. Check in was great and easy. They replied to our messages quickly. The house was stocked with everything and lots of extras. The beach is a short walk and we walked out each morning. Close to food and the FlorAbama bar and grill is close by too. Highly recommend!! Thank you!!
richard c.
Hospedou-se por 4 diárias em mai. de 2025
Resposta de VrboOwner em 12 de jun. de 2025
Hi Rich, Thank you for your fantastic review of Gone Coastal! We look forward to welcoming you back for another wonderful stay! Best regards, The iTrip Perdido Key Team
Verificada
10/10 - Excelente
Brandon C.
29 de jun. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Bachelor Trip
My friends and I stayed here for my bachelor trip weekend and had an awesome time. We enjoyed the screened in pool area and we had plenty of room to sleep between the 12 of us. It was about a 10 minute walk to the beach but the hosts had plenty of games, chairs, and wagons to help make the trip easier. There are a couple of restaurants and grocery stores nearby for quick stops, but we cooked at the house all weekend and had no issues with any of the appliances. We also used one of the discounts through the property management company for golf nearby which was a nice addition. Overall would stay here again!
Brandon C.
Hospedou-se por 3 diárias em jun. de 2025
Verificada
10/10 - Excelente
Tate M.
12 de out. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Luxury and Privacy
This home is truly a hidden gem. The living room and bedrooms are very spacious. The private, enclosed pool is great! Our kids loved the toys. The beach essentials are all there, and the bicycles are the cherry on top!
Tate M.
Hospedou-se por 7 diárias em set. de 2024
De um site parceiro
10/10 - Excelente
Tracie C.
27 de out. de 2025
Family Vacation
We recently booked this house for a family vacation. The house was AMAZING! Anything we could possibly think of needing was provided, and the house itself was beautiful, as well. We especially enjoyed relaxing in the heated pool after a day at beach, which is only a bike ride away. The house, itself, is on a small, private dead-end drive and is very quiet and offers a wonderful neighborhood for the kids to ride bikes or to walk your dogs. Things provided: Bikes for everyone (along with a screened carriage/wagon for pulling the “littles”), wagons (beach wagon and wagon for walking with the “littles”, beach chairs, beach toys, pool toys, toys for the “Littles”, games for both old and young, a double stroller, a pack and play, a high chair, etc. If you could think of it, there is a high probability of it being provided. Wonderful restaurants are right down the road, as well as Johnson Beach State Park, which makes for a great day of bike riding. We will definitely be coming back!!!
Tracie C.
Resposta de VrboOwner em 31 de out. de 2025
Thank you, Tracie, for your 5-star review! We are thrilled to hear that you and your family had an amazing stay at Gone Coastal. It's wonderful to know that you enjoyed the heated pool, the quiet neighborhood, and the variety of amenities provided for both adults and children. We are delighted that you found everything you needed for a memorable vacation. We look forward to welcoming you back for another fantastic stay!
iTrip Perdido Key Team
Verificada
10/10 - Excelente
Tiffany L.
17 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great spot for families!
We really enjoyed our stay! There were toys for kids inside and out. The walk to the beach isn’t bad but a very short drive. The owners were so kind and flexible with us. We were able to add a day last minute and they were very accommodating. The kitchen is fully stocked with everything you could need. The pool was the best part!
Tiffany L.
Hospedou-se por 6 diárias em jun. de 2024
Verificada
10/10 - Excelente
Steve B.
23 de jul. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Excellent getaway location
Our group really enjoyed the home. Access to a pool was a priority for us and we liked that it was private and screened in. Plenty of rooms and beds for our group. For some of us, the walk was a little longer than anticipated, but there was always parking down at the public access for our van. We left relaxed and ready for our next trip. Thanks again.
Steve B.
Hospedou-se por 7 diárias em jul. de 2024
Verificada
10/10 - Excelente
James S.
31 de ago. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great Family Stay in Perdido Key
Gone Coastal was the perfect spot for our family gathering of cousins. The property offered plenty of space and amenities for our party of five plus pups, and the great location made it easy for us to visit with our family in Pensacola. Dan & Patty were great to work with and very responsive to any questions we had. We enjoyed our visit so much that extended our stay for a few more days, and we look forward to returning again soon. Thanks for helping us some great memories!
James S.
Hospedou-se por 9 diárias em ago. de 2023
Verificada
10/10 - Excelente
Melinda M.
11 de mai. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Everything at a beach house
This house has everything you need from bikes to beach umbrellas ! Very well stocked house. I was impressed! The house was very clean and quiet neiborhood. Only downside is the access to public beach a couple blocks away. Very little space because condos tape off on both sides. The screen in pool area in corner needs replacing. I would definitely stay again. The host was very accommodating and responded very quickly
Melinda M.
Hospedou-se por 4 diárias em mai. de 2024
Verificada
10/10 - Excelente
Kristi B.
27 de mai. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
BEST PLACE WE’VE EVER STAYED!!!
This home surpassed all expectations!! Best place we’ve ever stayed at by far. The pictures don’t do it justice for how beautiful this home and the location was. So convenient to walk our 6 kids to the beach, bike rides for ice cream, close proximity to restaurants but yet the neighborhood is tucked away from the busy noise. The home has everything you need and more!! Plenty of bikes for everyone, plenty of beach chairs and all thing needed for the beach was amazing!! Also worth mentioning is the private pool attached to the house was one of our family’s favorite things after a long day at the beach. We cooked meals everyday and the kitchen comes fully stocked with all you need from dishes, to utensils, plenty of pots and pans etc. The property managers were very friendly and helpful!! We hope to have many more stays here in the future.
Kristi B.
Hospedou-se por 6 diárias em mai. de 2024
Verificada
10/10 - Excelente
Brett C.
25 de jun. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Everything was Excellent. Nothing bad to say.
We stayed at this property for 6 days, and we had a great time!!! Everything about the property was as described and more. Everything was clean. The beach was just a few minutes away; we rode the bicycles there every day. We also had a truck that we hauled all of our beach stuff in. My advice is to go to the beach that is left of the property. It is 25 per vehicle for 7 days, and the beach is well worth it. Very beautiful and not crowded at all. Back to the property… the pool was nice, they had many toys for our kids to play with while swimming. The house is very spacious as are all the rooms. There are also lots of toys and games for the kids. Our toddler had a blast and we played games with our kids every night. We had a small issue with the dish washer; so, I called the repair man that was listed on the email, and he was there in less than 10 minutes to fix it. It was amazing service. I’ll give this property as many stars as possible. Thank you for an awesome vacation!
Brett C.
Hospedou-se por 5 diárias em jun. de 2025
Resposta de VrboOwner em 26 de jun. de 2025
Hi Brett, Thank you for your fantastic review of Gone Coastal! We are thrilled to hear that you had a great time and that everything about the property exceeded your expectations. It's wonderful to know that you enjoyed the proximity to the beach and the amenities provided for your family. We are also pleased that our service met your needs promptly. We look forward to welcoming you back for another awesome vacation! Best regards, The iTrip Perdido Key Team
Verificada
2/10 - Terrível
Amanda G.
18 de jul. de 2025
Pontos positivos: Limpeza, check-in e localização
Pontos negativos: Comunicação e precisão do anúncio
I do not take leaving negative reviews lightly, but our experience at this property was deeply concerning, and future renters deserve to be warned—especially families with children.We were extremely disappointed with this rental due to serious safety concerns and rude, dismissive hosts. Upon arrival, we noticed the pool light had exposed wires. When I raised the concern, the host told us it was fine as long as the kids didn’t touch the metal—completely unacceptable. Other issues followed: the front door was difficult to lock, a bathroom door wouldn’t close, and the stove stopped working on our second night.When I reported the stove, I was met with attitude. I followed up by email listing multiple issues and received only defensive, accusatory responses—no apology or accountability. A showerhead also fell off and hit our daughter, and the hosts still showed no concern.The worst part: we were assured the pool light breaker was off and the pool was safe. That night, we discovered the pool light was still on—meaning our kids were swimming near exposed, live wires. When I informed the host, his only response was to tell us to leave the next day—no apology, no responsibility.We are respectful renters and understand that things happen, but the hosts’ lack of concern for safety and their rude, condescending behavior made this stay unacceptable. This property is not safe for families, and I strongly urge others to stay away.
Amanda G.
Hospedou-se por 5 diárias em jul. de 2025
Resposta de VrboOwner em 19 de jul. de 2025
We’re deeply sorry to hear that your stay fell short of expectations and that you felt unsafe at any point. Please know that guest safety is our highest priority, and we take concerns like yours extremely seriously.
As vacation homes experience frequent turnover, items do occasionally require repair, and we encourage guests to notify us right away so we can respond swiftly, which is our standard practice. Our call logs and reporting indicate these issues were resolved the same day as reported. Although our professional pool technician certified the pool was safe for use while awaiting a permanent repair, we acknowledge that the visual of the light—regardless of risk—is understandably concerning, and we regret that it caused any alarm. At no time were wires visible or dangerous. Since your departure, we have fully resolved the issue to eliminate any future worry.
Our staff worked hard for a fast resolution, but we regret that you felt our team was dismissive in any way; that is not consistent with the service we aim to provide or the 5-star feedback we normally receive.
While we can’t change your experience, we are using your feedback to further improve how we respond to concerns in real time. Our goal is always to ensure families can relax and feel safe while enjoying their time away.
Thank you again for bringing this to our attention.
Sobre o anfitrião
Anfitrião: Patty & Dan Cummings
Idiomas:
Inglês
Anfitrião Premium
Essas pessoas oferecem, de maneira consistente, ótimas experiências aos viajantes.