Waterfront Oasis - Heated Pool & Kiddie Pool

Sue, this is disheartening to read given our conversations. I understand there were a few small things that needed to be fixed, and as soon as you alerted me to them, were promptly addressed within a few hours. I know it rained the whole time you were there which impacted the family fun but I cannot control the weather or the fact that the pool area was wet after it rained.

Hey Sandy, this is really unfortunate to see considering you stated the house was lovely and you did not need anything when I checked in after your arrival. We did unfortunately have to use a different cleaning team prior to your arrival due to our normal person being sick. I wish you would have told me your concerns so I could address them / do something about it. As for only one TV, that is advertised well in the photos and frankly is the way we prefer our home at this time. We prefer to enjoy all the beautiful outdoorsy activities Palm Coast has to offer vs staying inside to watch TV. I have never had any guests or parties of 7-8 state there was not enough room in the house for t given the spacious master suites and spacious outdoor screened in lanai - so I am sorry you felt that way. As for the outdoors furniture, it’s Florida and outdoor furniture takes a beating. We have since replaced the pillows now that we are aware of the issue again had you raised this to me I would have made it right.

Great guests, thank you for staying!