6/10 - Razoável
Christine C.
26 de jul. de 2025
Pontos positivos: Localização
Pontos negativos: Limpeza, check-in e precisão do anúncio
Great house but beware the cat dander
The location, bedrooms, bathrooms, and amenities in the house were terrific. We were there to race at Henley Masters Regatta so needed a place close by where we could cook. It fit that bill perfectly. However, the listing states that pets are not permitted and fails to mention the owner keeps two cats. If you or any member of your party have an allergy, this is NOT the right house. The house is NOT free of cat hair or dander. Stay somewhere else if you have any cat dander allergies.We learned of the cats the week before we arrived when the owner asked us if she could leave the cats in the home during our stay, though she had a reservation for them at the cattery. I said no, members of our party are allergic to cats, one severely. The owner reassured us that the house was clean and her Bengal cats did not shed. (Impossible — even Bengal cats shed and emit some dander.) The severely allergic member of our party was forced to change their plans, stay at a hotel at the last minute. The other member with more minor allergies suffered sneezing and watery eyes when sitting in the common living area. I regret having to write this review as a longtime VRBO customer. I attempted to work with the owner repeatedly to resolve the issue, seeking a partial refund. She claimed it was our fault for not asking about pets when we made the reservation. (Also, be prepared to buy toilet paper because there were no extra rolls, Fans in each bedroom for hot days/nights are also needed.)
Christine C.
Hospedou-se por 4 diárias em jul. de 2025
