ETW 1003: Sandy Toes - Where summer is a state of mind!

Thank you so much for the wonderful review! We’re thrilled you had such a great stay and enjoyed the views and location. We appreciate you choosing to stay with us and look forward to welcoming you back next year!

Thank you for your feedback and for your kind words about the views and our responsiveness. We're glad you enjoyed your stay overall. We appreciate you pointing out the issues with the kitchen. We're sorry the appliances and kitchen essentials didn't meet your expectations. Since your stay, we've replaced the can opener and reviewed our kitchen inventory to ensure it's fully stocked for future guests. We also appreciate your comments regarding the stove and refrigerator, as they help us prioritize future updates and improvements. Thank you again for staying with us. We value your feedback and hope to have the opportunity to provide an even better experience if you visit again.

Thank you so much for your kind words! We're thrilled to hear that you found the place clean, quiet, and beautiful. It means a lot to us, and we hope to welcome you back again soon and apply our returning guest discount!

We are so glad to hear your enjoyed your time! Thank you for your review, we hope to host you and your son again soon!

Thank you for your review! We are delighted to hear you enjoyed your stay and look forward to hosting you again! We do offer a returning guest discount!

Thank you for the fantastic review! We're so happy to hear you loved the condo, amenities, beach, and overall experience. It’s also wonderful to know our team made a positive impression. Your recommendation means a lot to us—we’d love to host you again soon!

Thank you for your review! So glad to hear that you enjoyed the beach and some of the fantastic amenities we have to offer!! Hope to see you again next year!

We sincerely appreciate your high ratings and great feedback from your vacation with Brooks and Shorey hope to have you back in the near future!

Thank you for taking the time to leave a review. We have taken note of the concern you have mentioned and will present it to the appropriate party. We look forward to hosting you again and offering our returning guest discount!

Thank you so much for your review! We are delighted to hear you enjoyed your vacation! Thank you for booking with Brooks and Shorey Resorts, and we do offer a return customer discount if you decide to book with us again.

Emerald Towers West is a great location on Okaloosa Island, easy on the budget yet family friendly and DIRECTLY on the Gulf of Mexico. Thank you for passing along the maintenance concern, we'll get that corrected asap and the carpets we'll have professionally cleaned, carpets do tend to show spots more in the summer/busy months. We appreciate you coming to stay in beautiful Fort Walton Beach, please call us to make your next reservation!

We thank you for taking the time to review your stay with us. We are sorry for any inconvenience you may have experienced during your stay and have passed along your suggestions to the appropriate parties. We hope to see you back again soon and maybe we can help you find a condo more suitable for your needs.

Thank you very much for your feedback. We are delighted you had a wonderful experience and we exceeded your expectations with this unit. We hope to welcome you on your next visit!

We are so glad that your vacation was an enjoyable one, and we can definitely help you in choosing a different unit on an upper floor.

Thank you for taking the time to write this review. We will address the maintenance and housekeeping issues, and pass your comments about paint to the owner. We are sorry that you are disappointed with the unit, but we hope that you will give another chance to Emerald Towers West, maybe in different unit?

We are sorry for the experience you had with this unit and have passed along this information to the proper parties so they can be addressed as soon as possible. We do hope that these things aside you were able to enjoy your time here with us and we hope to see you back again soon. Please remember your return guest discount.

We are sorry to hear this and this information. The owner has been made aware of these issues and renovations will be taking place to this unit soon. We do hope you will consider returning at another unit that will better suite your needs. Please do not forget about your return guest discount. ***Update***The condo has been renovated***

We appreciate you taking the time to leave us your review and while we're happy to hear that the beach front view from this condo unit impressed you. We apologize for any aspects of our accommodations that failed to meet your expectations. We have shared your feedback with the appropriate party to ensure they are addressed. All of your feedback will be kept in mind as we continue to improve, and we hope that you will give us another chance to impress you in the future. ***Update***The condo has been renovated***

We appreciate you taking the time to leave us your review and while we're happy to hear that the beach front view from this condo unit impressed you. We apologize for any aspects of our accommodations that failed to meet your expectations. We have shared your feedback with the appropriate party to ensure they are addressed. All of your feedback will be kept in mind as we continue to improve, and we hope that you will give us another chance to impress you in the future.

We appreciate your feedback and we will pass this information on to the proper parties. We are glad to hear that you enjoyed your stay so much that we look forward to seeing you back again soon.

We appreciate you taking the time to review your stay with us. We are sorry to hear that the room was not up to par and we would have gladly sent someone over to address any issues you encountered during your stay. We do hope to see you back again at another time maybe at one of our many other wonderful units that we manage here on the island. Please do not forget your return guest discount.

Thank you for review. We apologize for the condo not being up to par for your stay but the HOA allows smoking on the balconies with the doors closed. Maybe next time we can help you find a condo more aligned with your needs. We look forward to future reservations in which you can take advantage of the return customer discount.

Thank you for leaving a review. We apologize your room was not being up to par for your stay. We can make suggestions to the owner for upgrades & have maintenance fix the things that are not functioning properly. We no longer print out parking passes to leave in our guests rooms but we can write them out for you to pick up. We look forward to future reservations in which you can take advantage of the return customer discount,