Eagle Eye - Best Views in Ruidoso, Stunning Retreat

Thanks for staying with us!

Glad you enjoyed it!

Thank you!!

Thanks for staying with us Charles!

Hello Malorie, thnk you for letting us know, we take all feedback seriously and have passed this along to our housekeeping manager and the housekeeper. This cabin is booked solid with turn around after turn around, it is likely it needs another deep clean.

Thank you!

Thanks you!!

Thank you for staying with us!

Thank you!!!

Thank you for the excellent review.

Hello, we are sorry this was the case as we do require guests to clean their own dishes prior to departing, that being said our housekeeping staff is to inspect dishes and dish count prior to a guests' stay.

We are sorry this was your experience with us, please note the pictures are very clear of the two sets of stairs in the home, we have dozens of other rentals on flat ground and are sorry we couldnt get you moved as you had to depart early. We deeply apologise if you found the cleaning crew didn't do a good job, we have one dedicated housekeeper and an inspector for this location and will pass along your feedback to them immediately, as they have always done an excellent job in the past. We also have this location deep cleaned 4x a year as it is heavily rented. Please let us know what you found to be missed so we may review our housekeeping checklist with our team.

Thank you for the excellent review, please note there should have been more dishwasher soap and coffee filters then that, if you choose to stay with us again and items are low on stock, don't hesitate to give us a call and will can bring you some ASAP.

Thank you for the feedback, we have had the dryer replaced and the BBQ grill fixed. We are sorry our housekeeper dropped the ball putting stained sheets on the bed (these are always from our detergent) and for not seeing debris under the bed, as we have regular inspectors which also missed this, and for that we do apologize. We will take a look into the dishwasher. This cabin is rented back to back to back with very little time in between to rememdy some issues, this is no excuse of course, but as a rental it takes a bit of a beating due to its popularity. Again we appreciate your patronage and thanks for being great guests.

Thanks for staying with us.

Hello and thank you for the review. Unfortunately we cannot control when and how many wildlife will come visit the cabin. As stated in the listing there is indeed a very steep driveway, we plow and salt it as often as we can in the winter months. We are sorry if clenliness was not up to par, we have reported this to housekeeping and our inspector. Thanks for staying with us.

Kelly Heard

Thanks for the review