Ship Faced Condo Riverwalk Downtown Historic Wilmington - Fantastic Location

Hi Sandra. My deepest apologies that you did not have a great experience. I am not sure what happened with the parking pass as guests before you and after you have had no problems with it. I appreciate you letting me know about any stains as I will absolutely make sure my cleaners address those issues. With regards to the smell, could you elaborate on what it smelled like? I certainly hope you have a great weekend wherever your journey takes you. All the best. Teri

Thank you for your feedback, Penni. I would like to kindly address your concerns. I am very sorry you had trouble with the parking pass. I try to leave very detailed instructions to place it in the dash of the vehicle for the scanners of the parking garage to detect it. Yes, the parking garage is directly beside the condo building, but that is conveyed in the description and in the check-in instructions. Unfortunately, with the design of the small kitchen in the condo, there isn't enough room for a dishwasher, which is why it is not listed as an amenity. As far as cleaning, the only thing we ask guests to do, is to kindly take out their trash to the large trash bin on site and strip the bed of their sheets and place them on the floor for us to gather and clean. We do not ask guests to clean anything. I am very sorry you had these Cons during your stay. I do wish you had reached out to me. I would have happily assisted you with your concerns. I want nothing but for our guests to have a wonderful and enjoyable stay. All the Best!!