Casa inteira

Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course

Galeria de fotos de Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course

Área residencial com piscina, espreguiçadeiras e banheira de hidromassagem.
Piscina retangular com escada de metal, cercada por um muro de madeira. Em segundo plano, espreguiçadeiras brancas e uma churrasqueira.
Um deck de madeira com cadeiras brancas, com vista para um gramado bem cuidado e casas ao longe.
Uma sala de estar ampla com um sofá cinzento, uma poltrona estampada e um tapete vermelho.
Uma sala de estar espaçosa com um sofá cinzento, uma mesa de centro, uma televisão e um ventilador de teto.

Avaliações

9,0 de 10
Maravilhosa

Destaques

  • Sala de jogos/videogames
    Propriedades com sala de jogos/videogames são uma raridade na área.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
  • Descubra os pontos de referência nos arredores
    Perto de beach near Old Nags Head Cove
5 quartosMais de 4 banheirosAcomoda 14 pessoas

Comodidades populares

  • Piscina particular
  • Banheira de hidromassagem no local
  • Estacionamento no local disponível
  • Aceita animais de estimação
  • Cozinha
  • Lava-roupa

Explore a região

Confira no mapa
Nags Head, NC
  • Place, Outer Banks Mall
    ‪7 min de caminhada‬
  • Place, Nags Head Golf Links
    ‪13 min de caminhada‬
  • Place, beach near Old Nags Head Cove
    ‪15 min de caminhada‬
  • Airport, Manteo, Carolina do Norte (MEO-Aeroporto Regional de Dare County)
    ‪16 min de carro‬

Quartos e camas

5 quartos (acomoda 14 pessoas)

Quarto 1

2 beliches solteiro

Quarto 2

2 camas de casal

Quarto 3

1 cama King

Quarto 4

1 cama King

Quarto 5

1 cama King

4 banheiros, 1 lavabo

Banheiro 1

Vaso sanitário · Apenas chuveiro

Banheiro 2

Vaso sanitário

Banheiro 3

Vaso sanitário · Apenas chuveiro

Banheiro 4

Banheira ou chuveiro · Vaso sanitário

Banheiro 5

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Cozinha
Sacada
Espaço para refeições

Sobre esta propriedade

Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course

Welcome to Pier Pressure at Sand Castle Village by KEES Vacations!

A tranquil setting overlooking the 12th green at the Nags Head Golf Links. Luxurious amenities like private pools and dedicated recreation rooms. Over 2300 square feet and multiple En Suites. These are just a few of the details you can expect when you stay at Sandcastle Village at the Village at Nags Head.

Painted in cool grays with rich black cabinetry and accents, this home has a feeling of classic sophistication. A few unexpected pops of coastal colors provide some unexpected fun. Vaulted ceilings provide an open and airy feel to the huge great room. The living area features a sofa with a built-in chaise and two wonderfully unique chairs. These items center around the flat screen TV, which invites the group to sit down together for a favorite TV show or movie.

Sliding glass doors off the living area lead to a balcony with comfortable Adirondack chairs and a small table. The perfect spot for your afternoon sweet tea as you enjoy the views over the 12th green of the famed Nags Head Golf Links.

Everyone in the group will be clamoring to claim the gorgeous kitchen! Dark wood cabinets, granite countertops and a huge center island with seating for 3 with recessed and dramatic pendant lighting make this every chef's fantasy. Some incredible meals will no doubt emerge from this incredible space! The family can enjoy those culinary masterpieces together as a group at the large wood dining table, with padded seating for 10. Another entrance to the private balcony is just through convenient sliding doors. A clean, sleek King En Suite completes this level. You will love the indulgent bathroom, with white subway tile shower and double vanities.

There is fun to be had on each level of this spacious 5-bedroom property! The second level features a dedicated recreation room with a pool table and shuffleboard table. Hours of friendly competition will surely happen here. A deck with two Adirondack chairs also graces this floor. Two King En Suites on this level (one convertible to two twins) offer wonderful privacy.

The first level of your Sand Castle Village vacation home offers even more fun and excitement with a comfortable den. Don't be surprised if the kids in the group lay claim to this space! A mini-kitchen with full-refrigerator is the perfect spot for all their drinks and snacks. Watch them get comfortable on the sofa with a built-in chaise lounge and hook up their game consoles (not included with rental) on the TV. The older kids may even post a few vacation pics to make their friends back home jealous. One bedroom has two sets of bunk beds and the other features two full beds. The grown-ups may just get banished upstairs or outside, which might just work just perfectly for them.

That's because outside features a private 12x25 inground pool with comfy sun loungers and a hot tub. Is there a better way to spend a day on the Outer Banks than floating around in the cool, refreshing water of your own inground pool and working on your tan? We can't think of one! If you simply must dip your toes in the Outer Banks sand, the beach is just .6 miles away.

Pier Pressure is pet-friendly, so there is no need to leave your pooch at home! For a small one-time fee of $185, you can bring up to two dogs to our pet-friendly property. No cats or other animals, dogs only.

Enjoy your vacation at the Sand Castle Village at Village of Nags Head on the Outer Banks. You'll be talking about it for years to come!

This property has 5 parking spots for guests.

**Private unheated pools will open on April 16th and close on October 1st. Hot Tubs are available year-round. Pools and hot tubs are cleaned weekly and no later than 6 p.m. on check-in day. Vendors are subject to enter backyard to clean the pool and/or spa on scheduled cleaning days.**

Check-In begins at 4pm. Your keyless entry code will begin granting access at this time.
Check-Out is 10am.

Optional: Add a Village Beach Club Weekly Discovery Membership to Your Stay!

Turn your beach vacation into a resort experience! Add Village Beach Club access to your stay with a Weekly Discovery Membership. Lounge in luxury — enjoy dedicated food and beverage service poolside or beachfront, join a fitness class, challenge friends to a game of pickleball, or simply unwind in a cabana or lounge chair by the pool. With beach chairs and umbrellas, surfboards, oceanfront dining, and daily live music and entertainment all at your fingertips, Village Beach Club transforms your Outer Banks getaway into a full resort destination.

Weekly Discovery Memberships are $100 per person and can be purchased through the Village Beach Club website. KEES guests will receive an exclusive deal after booking your vacation rental for $25 off per person. Children 2 and under are free.

Parking passes are required for the Village Beach Club. Pricing is dynamic based on demand, with a maximum of $15 per day or $45 per week. The Village Beach Club pool is open from May 20 to October 1. The pool is open daily from 8:00am to 7:00pm with lap swimming available from 8:00am to 9:00am.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 24 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
Allow
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 3726246
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.

Informações a área

Nags Head

Em Nags Head, esta casa de temporada fica perto da praia. Quem quiser descobrir as belezas naturais do lugar vai encontrar o que procura em locais como Outer Banks Beaches e Cape Hatteras National Seashore. Além disso, a região também conta com outras atrações como Full Throttle Speedway e Mutiny Bay Adventure Golf. Que tal curtir um pouco a noite? A cidade oferece ótimas opções em Miller's Waterfront Restaurant e Tale of the Whale. Passeios de jet ski, passeios de caiaque e esqui aquático são ótimas oportunidades para você se refrescar! Já se quiser explorar a natureza nos arredores, se aventure em atividades como passeios de bicicleta.
Mapa
Nags Head, NC

Nos arredores

  • Outer Banks Mall - 7 min de caminhada - 0.7 km
  • Nags Head Golf Links - 13 min de caminhada - 1.2 km
  • beach near Old Nags Head Cove - 15 min de caminhada - 1.3 km
  • Full Throttle Speedway - 2 min de carro - 2.4 km
  • Jennette's Pier - 4 min de carro - 4.3 km

Opções nos arredores

  • Aeroporto Regional de Dare County (MEO) - 14 min de carro

Restaurantes

  • ‪Blue Moon Beach Grill - ‬3 min de carro
  • ‪Sonic Drive-In - ‬5 min de caminhada
  • ‪Miller's Waterfront Restaurant - ‬3 min de carro
  • Vicki B's Restaurant & Market
  • ‪KFC - ‬4 min de carro

Perguntas frequentes

Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course é ideal para quem viaja com animais de estimação?

Sim, animais de estimação são permitidos na propriedade.

Quanto custa ficar em Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course?

A partir de 13 de ago. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course em 12 de dez. de 2026 começam a partir de R$ 1.251, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Quanto custa o estacionamento em Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course?

Horário de check-out: 10h.

Onde fica Pier Pressure At SandCastle Nags Head Village, Private Pool, On the Golf Course?

Perto do mar, esta casa de temporada fica a 15 minutos a pé de Outer Banks Mall, Outer Banks Hospital e Nags Head Golf Links. Full Throttle Speedway e Mutiny Bay Adventure Golf também ficam a 3 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 26 de 39 avaliações
Nota 8 - Boa. 8 de 39 avaliações
Nota 6 - Ok. 3 de 39 avaliações
Nota 4 - Insatisfatória. 1 de 39 avaliações
Nota 2 - Terrível. 1 de 39 avaliações

8,2/10

Limpeza

10/10

Comodidades

8,0/10

Condições e instalações da propriedade

9,0/10

Check-in

8,8/10

Comunicação

9,6/10

Localização

9,4/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Allyson R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had a really great time at this house. It’s only a short drive to the beach with close beach access and parking. The game room was a lot of fun and the kitchen was well stocked. We would stay here again.
Hospedou-se por 5 diárias em jun. de 2026
Resposta de VrboOwner em 8 de jul. de 2026
Thank you for the review! We are glad you enjoyed your stay with us and we hope to welcome you back soon!
Avaliação verificada

10/10 - Excelente

Neal S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Everything was greatHouse was clean and as advertised
Hospedou-se por 3 diárias em mai. de 2026
Resposta de VrboOwner em 13 de jun. de 2026
Thank you for your feedback. We’re happy to know everything was great and the home met your expectations. We hope to host you again soon!
Avaliação verificada

10/10 - Excelente

Deshaun A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We all had a great time and enjoyed our stay. I was able to get on the pool table a couple of times as well.
Hospedou-se por 4 diárias em mai. de 2025
Avaliação verificada

10/10 - Excelente

Christie A.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

We had a fantastic stay!

The house was perfect for our group. Nicely decorated and had everything we needed. Close enough to the beach to walk there and if you didn't want to walk there was a beach access right across beach road to drive to. Great stay for us!
Hospedou-se por 7 diárias em jul. de 2023
Resposta de VrboOwner em 12 de jul. de 2023
Thank you for your review, Christie, we are happy to hear you enjoyed your stay and hope to host you in the future.
Avaliação verificada

6/10 - Razoável

Ronda F.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Family vacation

The house was perfect for our large group. It was located very close to shopping centers and restaurants. My family enjoyed the pool and the game room.
Hospedou-se por 3 diárias em set. de 2023
Resposta de VrboOwner em 21 de set. de 2023
Thank you for your review, Ronda, we are happy to hear you enjoyed your stay and hope to host you in the future.
Avaliação verificada

10/10 - Excelente

Amaya

Pontos positivos: Limpeza, comodidades, condições e instalações da propriedade e comunicação
Me and my family stayed here for 5 nights because it was such a great deal compared to other rentals in the area. When we arrived we realized that there was so much in walking distance it was perfect, the best part was we essentially had no neighbors the entire trip so we didn’t really have to worry about the whole being quite after 10pm or just having nosey neighbors. Great place!
Hospedou-se por 5 diárias em mai. de 2024
Avaliação verificada

10/10 - Excelente

Katie H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Stay at KEES Pier Pressure

My friends and I loved it here! This is such a great house to spend time with each other in. The balconies were beautiful. We loved spending days in the pool and nights playing shuffle board! Plus just a short walk to the beach. Thank you so much!
Hospedou-se por 5 diárias em jun. de 2023
Resposta de VrboOwner em 10 de jul. de 2023
Thank you for your review Katie, We are happy to hear you enjoyed your stay and we hope to host you in the future.
Avaliação verificada

10/10 - Excelente

Amy H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Just what we were looking for

The house had everything we needed and everything was as described. Thank you@
Hospedou-se por 3 diárias em set. de 2024
Resposta de VrboOwner em 1 de dez. de 2024
Hi Amy, thank you for your review! We are glad that you guys enjoyed the home. We are happy to hear that the home had everything you needed. You guys are most welcome. We hope to host you again next time you are in the Outer Banks!
Avaliação verificada

10/10 - Excelente

Hilary B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

So much fun!!

My family and i had a great time. The day we had rain we had a shuffleboard and pool tournament! The pool area was so nice and clean!! Really close to groceries and close to the beach. We will definitely be going back!!
Hospedou-se por 5 diárias em jun. de 2023
Resposta de VrboOwner em 16 de jun. de 2023
Thank you for your review, Hilary we are happy to hear you enjoyed your stay, we hope to host you in the future.
Avaliação verificada

8/10 - Boa

Greg L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Pier Pressure 2024

Perfect layout for up to 2 families
Hospedou-se por 7 diárias em jun. de 2024
Resposta de VrboOwner em 4 de jul. de 2024
Thank you for your review, Greg, we are happy to hear you enjoyed your stay with us.
Avaliação verificada

8/10 - Boa

Roman A.

Pontos positivos: Comunicação, localização e precisão do anúncio
Great house in a great area! Only comment was that there was mold in the dishwasher upon arrival with a lot of the plates and silverware that were stowed away were not properly cleaned. Otherwise the rest of the house was great
Hospedou-se por 7 diárias em ago. de 2025
Resposta de VrboOwner em 12 de ago. de 2025
Hi Roman, thank you for your review! We are happy to hear that you enjoyed your stay with us. We do apologize for the dishwasher and are making the correct department know so we can get this rectified for future guest. We hope to host you again in the future!
Avaliação verificada

8/10 - Boa

Jessica M.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Peer pressure review

Beds were really nice. Awesome pool! Great location!! A few repairs needed to be made (dishwasher leaking, shower door wouldn't open, tv wouldn't turn on downstairs).
Hospedou-se por 6 diárias em jul. de 2024
Resposta de VrboOwner em 29 de jul. de 2024
Hi Jessica, thank you for leaving us a review! We are very happy to hear that you guys enjoyed your stay with us. We do apologize for the inconveniences you encountered. We have placed work orders for these issues so they can be fixed for the future guest. We hope to host you again in the future!
Avaliação verificada

10/10 - Excelente

Sydney M.

The house was awesome, clean and very well maintained.

Everything was very clean and exceeded standards. The amenities were great, the house was very spacious, and the beds were extremely comfortable. The only issue we had was the codes to get in weren’t working at first but the staff quickly handled it.
Hospedou-se por 3 diárias em mai. de 2018
Resposta de VrboOwner em 22 de mar. de 2020
Hello Sydney, Thank you for the compliments! We are glad you had such a great stay and cannot wait to host you again. Best wishes, KEES Vacations
Avaliação arquivada

10/10 - Excelente

Denise L.

Wonderful!! Beautiful home! Perfect location

This home was beautiful. There are so many words to describe this house. It was like brand new. I felt like I was the first ever to stay here. Love the easiness of renting this house. No problems!! No issues! Easy transaction! Would absolutely stay here again next year
Hospedou-se por 4 diárias em out. de 2016
Resposta de VrboOwner em 22 de mar. de 2020
Hello Denise, Thank you for reviewing your stay, and we are happy to hear you thought the home was beautiful! Please feel free to ask for this home again when you plan on vacationing with us next time! It was a pleasure to host you and we look forward to hearing from you again. Best wishes – KEES Vacations
Avaliação verificada

10/10 - Excelente

Yolanda D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Wonderful place

Everything was super clean and nice. The only thing was the outdoor trash can were not empty before we came. Which ledt us leaving some trash bags inside the house next to the door. Others than that. We plan on booking again. Thank you
Hospedou-se por 4 diárias em dez. de 2023
Resposta de VrboOwner em 5 de jan. de 2024
Hi Yolanda! We are happy you enjoyed your stay with us! We do apologize for the trash and will make sure it is emptied for the next guest. We hope to host you again in the future!
Avaliação verificada

6/10 - Razoável

Niken D.

Pontos positivos: Localização

Needs a lot of love

Property is not well maintained. There are a lot of things that need to be cleaned up / fixed at the property.
Hospedou-se por 6 diárias em ago. de 2023
Resposta de VrboOwner em 28 de ago. de 2023
Hi Niken! Thank you for your feedback and we will make sure to let the correct departments know. We hope to host you again in the future!
Avaliação verificada

6/10 - Razoável

Crissy P.

Pontos positivos: Comunicação
Pontos negativos: Check-in

Not the most comfortable stay

While at our stay, someone stained the front railings, and as my husband was unpacking the car the stain ruined his nice shorts (out the money on these). Also, whoever did the staining had it all over the place. The couch in the main room needs updating as the cushions all fall because they are worn and very uncomfortable. Needs new frying pans. Will not recommend this home to friends.
Hospedou-se por 7 diárias em mai. de 2024
Resposta de VrboOwner em 17 de mai. de 2024
Hi Crissy! We do apologize about your husbands shorts. As for the couch, we will pass this along to the owner so we can get this replaced for you. We have also alerted them about the frying pans too so we can get them replaced.
Avaliação verificada

2/10 - Terrível

Catherine B.

Pontos positivos: Localização e precisão do anúncio
Pontos negativos: Limpeza, check-in e comunicação

Locked out of Pier Pressure more than once

To: Troy and Marsha Simmons My husband and I booked Pier Pressure for the week prior to our daughter’s wedding. We were accommodating my mother, the bride and her maid-of-honor in the house and we were very excited about all the features that Pier Pressure offered. We were unable to gain access for almost an hour (3 different keyless codes were issued). We got locked out one night (battery on keyless door lock died) and didn't get into the house till midnight. Overall we had multiple maintenance issues which can be referenced by the Kees records. We will be sending a detailed report to the property owners, Kees and VRBO. Please advise how to request a refund for expenditures (batteries) and inconvenience.
Hospedou-se por 7 diárias em jul. de 2024
Resposta de VrboOwner em 9 de ago. de 2024
Hi Catherine! We do apologize for the issues you have had during your stay. We do see that work orders have been made and you were assisted for anything that was placed. We did do our best when it came to anything you guys needed. As far as reimbursement and compensation, please send us an email and we would be happy to assist.
Avaliação verificada

8/10 - Boa

Danielle S.

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Great home & location but could use a deep clean and updates

A nice home in a good location. There are plenty of hang out areas in the house and a large kitchen with table which is nice for large groups. The pool area was great. Short walk or drive to beach, walking distance to grocery store, restaurants, etc. beds were comfortable but the twin bunk room was tight quarters and the twin conversion was pretty stiff, but worth it for the extra space for people. The property could use a bit of TLC though. While mostly clean, the carpet was shedding and stained, and the floors were almost sticky, but that could be from cleaning agents. The vents on the second floor appeared moldy, which left a few of us feeling stuffy, and it wasn’t ideal for the infant we traveled with. There was writing on the ceiling above the pool table (appeared like someone used the pool stick to etch words into the ceiling). When we went to vacuum, we found a prong missing on the plug, so we could not. The second floor fire alarm went off randomly at three am. We didn’t feel the need to contact KEES rental right away for the issues as it was nothing that impacted our stay greatly, and it was after hours. Otherwise, it was a nice stay and we would consider renting again if the mold issue was resolved.
Hospedou-se por 5 diárias em ago. de 2024
Avaliação verificada

10/10 - Excelente

Andrew L.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We arrived at the house and found a few issues. The management company was excellent and attended to them immediately, and very much to our satisfaction.
Hospedou-se por 13 diárias em jul. de 2026
Resposta de VrboOwner em 8 de ago. de 2026
Hi Andrew, thank you for your review! We are happy to hear that you enjoyed your stay with us. We are glad to see that you were satisfied with the response time of our team. We hope to host you again in the future!
Avaliação verificada

10/10 - Excelente

Christina D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This property was just as expected. The only hiccup we had was the door code didn’t work, but it was corrected immediately. I would look to rent this property again.
Hospedou-se por 7 diárias em jun. de 2026
Resposta de VrboOwner em 22 de jun. de 2026
Hi Christina, thank you for your review! We are happy to hear that you guys enjoyed your stay with us. We are glad to see that the home was up to your standards. We hope to host you again in the future!
Avaliação verificada

10/10 - Excelente

Christen Z.

Pontos positivos: Limpeza, comunicação, localização e precisão do anúncio

Na

Na
Hospedou-se por 5 diárias em jul. de 2024
Resposta de VrboOwner em 11 de set. de 2024
Hello Christen, thank you for the review. We hope to host you again in the future.
Avaliação verificada

8/10 - Boa

Robert B.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Nice Location

Property is in a nice location in Nags Head close to fishing pier and golf .. you can walk to stores, etc … Also, the design has bedrooms on 3 floors which is good for privacy, etc Would recommend for a place to stay
Hospedou-se por 3 diárias em set. de 2019
Resposta de VrboOwner em 22 de mar. de 2020
Hello Robert, We hope you had a wonderful time in the home and its location! Thank you for taking the time to write your review and feedback regarding your stay. We're glad that you found it to be comfortable and suit your party's needs. KEES strives to ensure a comfortable and convenient visit for all of our guests, and hope that our team and services were able to exceed your expectations. We do hope to have you stay with us again soon as it was a pleasure to host you. Warm wishes - KEES Vacations
Avaliação verificada

4/10 - Insatisfatório

Forrest D.

Pontos positivos: Check-in, localização e precisão do anúncio
Pontos negativos: Limpeza e comunicação

Quite an experience with kees rental

The home had bed bugs in the beds and on our belongings. And the process of them switching our rental or taking care of the issue didn’t happen until the last day. BED BUGS!!!! I have photos and I have what the pest guy from outer banks pest control said.
Hospedou-se por 3 diárias em ago. de 2019
Resposta de VrboOwner em 22 de mar. de 2020
Hello Forrest, Thank you for taking the time to write your review and feedback regarding your stay. On behalf of the whole team here at KEES, we want to apologize for the experiences that you had during your time in the home and the pest concerns. KEES strives to ensure a clean and comfortable visit for all of our guests, and regret that we did not exceed your expectations. Please know that we appreciate your immediate contact on this issue, and our team was happy to address the concerns as soon as possible. Our team took immediate action on the home's infestation and can confirm it has been treated. Pier Pressure is being continually inspected to ensure complete resolution of the pest issue. We hope that you had a pleasant experience otherwise, and thank you again for your feedback throughout your experience. We also hope to have you stay with us in the future as it was a pleasure to host you! Warm wishes - KEES Vacations
Avaliação verificada

10/10 - Excelente

Cynthia B.

Pontos positivos: Limpeza, check-in, localização e precisão do anúncio

Nice, but...

Loved the house! Only received one day of towels exchange service. Also had no garbage removal before or during our stay. Bins outside were full with terrible stench upon our arrival. We had difficulty finding ANY space for our trash in outside bins. Called property management two times about these issues and was assured each time we would have fresh towels and garbage would be collected. Unfortunately, neither occurred.
Resposta de VrboOwner em 22 de mar. de 2020
Hello Cynthia, Thank you for your feedback and writing your review! We're glad that you enjoyed your stay overall, and apologize for the cleanliness issues in the bins and lack of towel exchange. Our team strives to ensure a positive and comfortable experience for all of our guests, and regret that you encountered these issues during your stay. KEES also strives to respond to our guests needs as soon as possible, but this may have unfortunately been affected depending on the volume of calls received. We hope you had a great time in the area and will stay with us again! It was a pleasure to host you, and we look forward to hosting you for a future stay. Warm wishes - KEES Vacations

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Anfitrião: KEES Vacations

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