Snowy Winter Paradise - 3,200 sft, Pets ok, Tree House, Climbing Wall, Games!

Thank you, Jesse, for your feedback and for recognizing our responsiveness during your stay. We’ve shared your comments with our cleaning team and will continue looking for ways to improve. For future guests, the outdoor debris mentioned was some pine leaves near the backyard entrance through the downstairs game room. Our children’s games and toys are heavily enjoyed by families, and pieces occasionally get mixed between boxes despite our efforts to keep everything organized. We replace games and toys regularly. Our kitchen is stocked with pots, pans, dishes, glasses, utensils, and silverware for large groups, including many groups of 20 guests we’ve hosted, but we’ll happily add additional spares. In addition to radiant-floor heating, we provide several portable oil-filled, space, and infrared heaters. Jesse’s stay unfortunately coincided with an unusually intense snowstorm with temperatures dropping well below freezing. We also provide snow shovels and local snow-plowing contacts, and we appreciate the suggestion to add more shovels. We’re grateful for the feedback and will continue working hard to provide the wonderful experience reflected in our 5-star ratings across vacation-rental platforms.