5 quartosMais de 4 banheirosAcomoda 16 pessoas353.0 m²
Comodidades populares
Piscina
Banheira de hidromassagem
Cozinha
Lava-roupa
Secadora
Aceita animais
Explore a região
Fairview, NC
Blue Ridge Parkway Asheville Entrance
Place, Blue Ridge Parkway Asheville Entrance
8 min de carro
Blue Ridge Parkway Visitor Center
Place, Blue Ridge Parkway Visitor Center
8 min de carro
Blue Ridge National Heritage Area
Place, Blue Ridge National Heritage Area
8 min de carro
Asheville, Carolina do Norte (AVL-Aeroporto Regional de Asheville)
Airport, Asheville, Carolina do Norte (AVL-Aeroporto Regional de Asheville)
23 min de carro
Quartos e camas
5 quartos (acomoda 16 pessoas)
Quarto 1
1 cama Queen
Quarto 2
2 camas de solteiro e 1 sofá-cama casal
Quarto 3
1 cama Queen
Quarto 4
1 cama King
Quarto 5
1 cama King
Quarto 6
1 cama King
4 banheiros, 1 lavabo
Banheiro 1
Banheira ou chuveiro · Vaso sanitário
Banheiro 2
Banheira · Vaso sanitário · Apenas chuveiro
Banheiro 3
Vaso sanitário
Banheiro 4
Vaso sanitário · Apenas chuveiro
Banheiro 5
Vaso sanitário · Apenas chuveiro
Espaços
Deque ou pátio
Cozinha
Espaço para refeições
Sobre esta propriedade
Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly!
New Exclusive Pool Opens Memorial Day 2026
Welcome to Winters Haven, a spacious timber-frame craftsman mountain retreat near Asheville, NC, designed for group getaways and family vacations. This 4,000+ sq. ft. home features soaring rafters, warm wood finishes, and a dramatic two-story stone fireplace that anchors the main living space. Guests love the home's exclusive access to a pool and private hot tub, offering a resort-style experience that's perfect for relaxing after Blue Ridge adventures, sightseeing, or downtown Asheville outings.
What You'll Love * True timber-frame architecture with vaulted ceilings, exposed beams & hardwood floors * Grand great room + two-story stone fireplace (perfect for cozy nights in) * Access to exclusive pool * Hot tub for après-adventure soaks * Garage game room with pool table, ping pong & foosball * Sleeping lofts that kids love * Expansive deck with covered + open-air areas for coffee, sunsets, and firefly watching
Home Features * 5 bedrooms | 4.5 bathrooms | Sleeps 12 in beds | Max occupancy: 16 * Two sleeping lofts + additional loft space overlooking the great room * Chef-style kitchen with granite countertops, fully equipped for group meals * Open-concept flow between kitchen and living space for easy gathering
Outdoor Features * Exclusively private access to a custom new 40' x 16' in-ground swimming pool. The new custom pool is conveniently located directly adjacent to the home. The pool is privately used by only the Three Timbers homes: Pine Hollow, Mountain Haven & Winters Haven. It is adjacent to, and easily accessible via a short walk from each home. * Hot tub for relaxing after hiking, brewery runs, or Biltmore days * Partially covered deck just off the great room—ideal for outdoor dining and stargazing * Private pond (great for feeding fish and enjoying the scenery) * Fire pit area for s'mores and stories under the stars * Peaceful mountain community setting at approximately 2,500' elevation * Guests also have access to the Edenderry Pond, a shared community amenity featuring a small beach area, dock, and community fire pit—a great spot to relax and enjoy the mountain setting. Catch-and-release fishing is welcome, and swimming is permitted at your own risk.
Pool Details * The swimming pool is open 9am - 9pm in pool season. * Heating is available upon request for $100/day if the average forecasted air temperatures are above 55°F during your stay, and per the “Pool Availability” calendar below.
Pool Availability May 1 – September 3 * The pool is open and may be heated (target water temp: 81°F) for an additional charge of $100/day. [Please note: actual water temperature may vary depending on weather and may not always reach the set temperature during these months.]
April & October (Shoulder months) * The pool remains open but is not heated by default. [You may still purchase the $100/day heating option, but that does not guarantee any level of heating or temperature.]
November 1 – March 31 * The pool is closed for the season. [NO swimming.]
Practical Details * Elevation: 2,555' * Linens: Linens provided for all beds. If you plan to use any additional sleeping arrangements beyond the made-up beds, guests will need to bring their own linens.
Location Highlights Fairview, NC * 12 minutes → Downtown Asheville * 20 minutes → Biltmore Estate * 25 minutes → Asheville Regional Airport (AVL) * 20 minutes → Black Mountain * 35 minutes → Hendersonville * 1 hour → Lake Lure * Minutes → Blue Ridge Parkway access + hiking, biking, rafting, climbing, kayaking/canoeing, zip lining, and more
Exclusive Yonder Biltmore Ticket Benefit After booking, you'll receive a guest-only code for discounted Biltmore Estate tickets—an easy way to save on Asheville's most iconic experience.
Yonder Experience Program Enhance your stay with discounts on curated adventures—from waterfall hikes, falconry, and fly fishing to in-home chef dinners, yoga sessions, art workshops, axe throwing, scavenger hunts, and more.
This home is professionally managed by Yonder, a local team known for responsive support and a consistently exceptional guest experience.
⭐ Yonder Policies & Information
Cleaning Fee & Clean Guarantee Yonder is committed to full transparency. All cleaning fees are clearly disclosed and backed by our **100% Clean Guarantee**. Reach out to our Guest Experience Team for further details.
Check-In / Check-Out Check in is at 4pm and check out is at 10am. We're happy to review early and late check requests and will do our best to accommodate. While early check-in or late check-out can't be guaranteed, we always make every effort to honor these requests when availability allows. Paid options may be available.
Pet Policy Dog-friendly home! Up to two dogs are welcome with a $130 non-refundable pet fee.
Quiet Policy This home is located in a peaceful, private mountain community. To preserve the relaxing setting for everyone, please keep noise to a respectful level at all times. Parties and disruptive behavior aren't permitted, and we kindly ask that you be mindful of neighbors and quiet hours starting at 10pm.
Extended Stays Reservations of 30+ days are subject to additional review. Stays exceeding 90 days require a separate agreement. Security deposit, mid stay cleaning fee and trash pick up fees may apply depending on the length of stay. A security deposit, mid stay cleaning fees and trash pick up fees may apply depending on the length of stay.
Payments If booked more than 30 days before arrival, 50% is due at booking and the remaining balance is due 14 days before check-in. If booked 14 days or fewer before arrival, full payment is due at booking.
Cancellation More than 31 days before arrival = full refund (minus travel insurance premium if purchased). 14–31 days before arrival = initial payment is forfeited. Within 14 days of arrival (or early departure/shortened stay) = all rent payments are forfeited, with cleaning fees and applicable taxes refunded as required.
Military Discount We proudly offer a 5% discount to active duty military members and veterans. Proper documentation is required. Reach out to our Guest Experience Team for details.
Last-Minute Bookings For reservations made **within 7 days of arrival**, additional verification is required to protect our homeowners and guests. This includes: * A clear photo of a government-issued ID * A full facial selfie of the primary guest holding that ID (must match the reservation name) * A photo showing the last 4 digits of the payment method in the primary guest's name Failure to complete verification may result in cancellation.
Adicione as datas e descubra os preços
Comodidades
Piscina
Banheira
Cozinha
Lavadora
Secadora
Aceita animais de estimação
Propriedades semelhantes
Hot Tub • Mountain Views • Game Room • Pet-Friendly Near Biltmore
Vale Beaverdam
Hot Tub • Mountain Views • Game Room • Pet-Friendly Near Biltmore
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.
Informações a área
Fairview
Com ótima localização em Fairview, esta cabana fica nas montanhas. Os viajantes que desejam ampliar seus conhecimentos podem visitar Harrah's Cherokee Center - Asheville. Quem gosta das belezas naturais deve aproveitar para explorar Blue Ridge Parkway Asheville Entrance e Biltmore Estate. Para quem viaja com crianças, Western North Carolina Nature Center e Pack Place Education Arts and Science Center são ótimas opções de passeios. Nas suas férias de inverno, curta a pr ática de snowboard e a prática de esqui, além de atividades como passeios de moto de neve.
Blue Ridge Parkway Asheville Entrance - 8 min de carro - 7.9 km
Blue Ridge Parkway Visitor Center - 8 min de carro - 8.0 km
Blue Ridge National Heritage Area - 8 min de carro - 8.0 km
Highland Brewing Company - 9 min de carro - 9.3 km
Western North Carolina Nature Center - 10 min de carro - 10.0 km
Opções nos arredores
Aeroporto Regional de Asheville (AVL) - 25 min de carro
Restaurantes
Turgua Brewing - 12 min de carro
The Local Joint - 4 min de carro
Dunkin' - 15 min de carro
Highland Brewing Company - 11 min de carro
Burger King - 15 min de carro
Perguntas frequentes
Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly! tem piscina?
Sim, esta propriedade tem uma piscina. O tipo de piscina disponível é piscina aquecida.
Quanto custa ficar em Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly!?
A partir de 19 de abr. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly! em 20 de mai. de 2026 começam a partir de R$ 2.190, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly! é ideal para quem viaja com animais de estimação?
Sim, animais de estimação são permitidos na propriedade.
Quanto custa o estacionamento em Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly!?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly!?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly!?
Horário de check-out: 10h.
Onde fica Winters Haven | Luxurious Asheville Mountain Cabin | Exclusive Pool, Hot Tub, & Pet Friendly!?
Nas montanhas, esta cabana ideal para famílias fica a 10 km de Blue Ridge Parkway Asheville Entrance, Blue Ridge National Heritage Area e Blue Ridge Parkway Visitor Center. Western North Carolina Nature Center e Asheville Mall também ficam a 15 km.
Avaliações
9,8
Extraordinária
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This home made for a great weekend. We all had plenty of space, enjoyed the hot tub, and found everything we needed. Location is wonderful for feeling like you’re remote but being close to all the fun of Asheville.
Maureen L.
Hospedou-se por 2 diárias em mar. de 2026
Resposta de VrboOwner em 1 de abr. de 2026
Thank you for your review! We are very happy that you were pleased with your stay.
Verificada
10/10 - Excelente
Keri T.
15 de dez. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Beautiful home, cozy and perfect for a fun getaway with 10 adults! Would stay again!
Keri T.
Hospedou-se por 2 diárias em dez. de 2025
Resposta de VrboOwner em 17 de dez. de 2025
Thank you for your review! We’re very happy that you were pleased with your stay.
Verificada
10/10 - Excelente
Derek B.
21 de nov. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice location, large home and very comfortable
Derek B.
Hospedou-se por 3 diárias em nov.. de 2025
Resposta de VrboOwner em 3 de dez. de 2025
Thank you for your review! We’re very happy that you were pleased with your stay.
Verificada
6/10 - Razoável
Ashu Meherali P.
16 de fev. de 2026
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Precisão do anúncio
Big cabin with all the facilities needed for multiple families to stay, large bedrooms, large bathrooms, and kitchen with all the convenience. Not far from Atlanta and well located in Asheville. However, everything is very very old and uncomfortable since its very old. Cabin is need of all new furniture and appliances. even when clean, everything looked unclean. the couches, beds, blankets rough and uncomfortable. the management company was communicative before reservation process, since it was a short stay we did not contact company to request a change in cabins.
Ashu Meherali P.
Hospedou-se por 3 diárias em fev. de 2026
Resposta de VrboOwner em 2 de abr. de 2026
Thank you for your review, Your comments concerning furniture updates have been noted.
Verificada
10/10 - Excelente
Derek B.
7 de set. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
House was clean and comfortable! Great for several family members to hang out and spend some time together.
Derek B.
Hospedou-se por 4 diárias em ago. de 2025
Resposta de VrboOwner em 1 de jan. de 2026
Thank you for your review! We’re very happy that you were pleased with your stay.
Verificada
10/10 - Excelente
Brian K.
3 de jul. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Winters Haven
Spacious home in a great location with plenty of entertainment. We had a great stay and would definitely book again in the future!
Brian K.
Hospedou-se por 3 diárias em jun. de 2024
Verificada
10/10 - Excelente
Dan R.
13 de fev. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Wonderful rental property!
Everything listed accurately! Would stay again
Dan R.
Hospedou-se por 3 diárias em fev. de 2023
Verificada
10/10 - Excelente
Ann Lawrence E.
21 de jan. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect house for a group!
We had a wonderful time here and it was the perfect fit for a group of 10 girls. Hot tub was perfect for the cold nights and only about 15min from downtown Asheville. Would stay again!
Ann Lawrence E.
Hospedou-se por 2 diárias em jan. de 2022
Verificada
10/10 - Excelente
Sharon H.
29 de mai. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location
This property is close to area attractions while still feeling remote. Provate forepit and jot tub were a plus. The kitchen was well stocked for making family meals. Great place for our family of 10 adults and 2 babies
Sharon H.
Hospedou-se por 5 diárias em mai. de 2024
Avaliação arquivada
10/10 - Excelente
Jenna R.
24 de jan. de 2017
Cozy fun stay, room for a large group
This house was great for a large gathering and especially for children. The separate living areas, toys, large bathrooms, and outdoor space were all pluses. The company was also excellent to work for.
Jenna R.
Resposta de VrboOwner em 22 de mar. de 2020
We are glad to hear you had a great experience at Winters Haven with Yonder! Please come stay with us again soon!
Avaliação arquivada
10/10 - Excelente
Gail K.
5 de out. de 2012
Wonderful place for family reunion
Beautiful home, spacious, all amenities as promised. Wonderful location to Asheville and many other activities. Highly recommended. Hope to go back one day.
Gail K.
Avaliação arquivada
10/10 - Excelente
Josh C.
30 de jan. de 2017
Great Stay at a Wonderful Home!
This house has cozy and fully equipped if you are looking for a place to stay for a long weekend in Asheville. We wish we could have stayed for a few days longer to enjoy all the amenities. We will be back!
Josh C.
Resposta de VrboOwner em 22 de mar. de 2020
We are glad to hear you enjoyed your stay and will be coming back to stay us again! Thanks for the review!
Verificada
10/10 - Excelente
Amanda M.
9 de nov. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Lovely retreat!
We had a wonderful girls weekend! Such a beautiful place. The kitchen was such a nice size to prepare meals all weekend. Every bedroom was spacious and comfortable. We plan to come back!
Amanda M.
Hospedou-se por 2 diárias em out. de 2021
Resposta de VrboOwner em 1 de dez. de 2021
Amanda, thank you for the 5-star review! We are so glad to hear that you enjoyed your girls' weekend stay at Winters Haven. We hope you're all doing well, and Yonder can't wait to see you again!
Verificada
10/10 - Excelente
Janet S.
18 de abr. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
3 generation Family get away
Comfortable house, lots of space, very comfortable but not fancy. A casual comfortable Get away. Small property but conveniently located. We had a great time. Great for all ages.
Janet S.
Hospedou-se por 3 diárias em abr. de 2023
Verificada
10/10 - Excelente
Mariann F.
25 de nov. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Enjoyable Stay at Winters Haven
My husband and I and three other couples stayed at this property for 6 days in early November. The house is beautiful and is located in a very private community in Fairview about 15 minutes from Asheville. We were 8 adults in our 60s+ and found the house extremely comfortable and well equipped.
Mariann F.
Hospedou-se por 6 diárias em nov.. de 2023
Resposta de VrboOwner em 15 de fev. de 2024
Mariann, thank you for choosing Winters Haven for your stay in Fairview! We're thrilled to hear that you and your group enjoyed the beautiful home and found it comfortable and well-equipped. It's great to know that the location provided privacy while still being conveniently close to Asheville. We appreciate your kind words and hope to welcome you back again in the future!
Verificada
10/10 - Excelente
Ryan W.
10 de ago. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect House
The house treated our group of 11 friends perfectly. Far enough removed, while still extremely convenient to downtown Asheville. The house was comfortable, plenty big, and had everything we wanted for an enjoyable long weekend stay.
Ryan W.
Hospedou-se por 3 diárias em jul. de 2023
Avaliação arquivada
10/10 - Excelente
lara f.
7 de abr. de 2016
Awesome
Great, spacious, and cozy. 15 minutes to downtown Asheville.
lara f.
Resposta de VrboOwner em 22 de mar. de 2020
The team at Yonder says "THANKS" for posting a 5-Star review!
Verificada
10/10 - Excelente
Nancy D.
3 de jan. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
fantastic getaway home
Yonder made this stay as simple as possible. From check in to check out and all the time in between! Very spacious and fully stocked with all the necessities. Close to downtown asheville and loads of hiking! Highly recommend.
Nancy D.
Hospedou-se por 7 diárias em dez. de 2021
Resposta de VrboOwner em 19 de jan. de 2022
Nancy, thank you so much for the 5-star review! We are thrilled to hear that you enjoyed your stay at Winters Haven. We hope you're all doing well, and Yonder welcomes you back anytime!
Verificada
10/10 - Excelente
Gina L.
16 de jul. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great rental for a family gathering.
The house had plenty of room for 4 teenagers and 3 adults. The hot tub, fire pit, pool table and ping pong table were big hits for both the teens and adults in our group. The kitchen had all of the necessary equipment for feeding a large group. The beds were very comfortable and the house was nicely decorated. We enjoyed our stay immensely!
Gina L.
Hospedou-se por 3 diárias em jul. de 2023
Avaliação arquivada
10/10 - Excelente
Jonathan S.
20 de set. de 2016
Great time
Very nice cabin for a group of friends. Short drive to Asheville (or Uber will pick you up for less than $10). Kitchen is well stocked with supplies. The management was very friendly and helpful. Had one minor issue, and called and they took care of it right away. This place is ideal for a group of friends.
Jonathan S.
Resposta de VrboOwner em 22 de mar. de 2020
We're happy to hear you enjoyed yourselves at this cabin! It is the perfect mix of mountains and close to the city. :) Hope to have you back in the future!
Avaliação arquivada
10/10 - Excelente
Ronald H.
7 de fev. de 2017
Vickie Henson
Beautiful home and all the extras. Very close to Asheville and other areas we visited. Only complaint we had was the rock stairs leading up to the home were very dark at night and there were no lights to show path - several people stumbled. Other than that, everything was wonderful!!! We will definitely plan another getaway to this locations.
Ronald H.
Resposta de VrboOwner em 22 de mar. de 2020
Thank you so much for your review! We are so happy that you enjoyed the house and we will definitely forward your feedback on to the owners about the lighting on the steps. Hope to host you again!
Avaliação arquivada
10/10 - Excelente
Alethea S.
30 de nov. de 2016
Best family week
We throughly enjoyed the house for our huge family
Reunion! It had a great amount of bedrooms
And extra couches. Loved all the board games, and games in garage like ping pong. Our group ranged from 1-90years old and everyone was very happy! Fully fully stocked amenities! House wasn't centrally Located to see all Asheville attractions and a little under 2 hours to Gatlinburg/SMOKY mountains/dollywood
Which we went to a few days ago before the Forrest fire!
Alethea S.
Resposta de VrboOwner em 22 de mar. de 2020
Thank you for your review! I'm glad you enjoyed your stay with us. Winters Haven is great home for large groups and all ages!
Verificada
8/10 - Boa
Robert G.
27 de ago. de 2018
Great time at Winters Haven. Well equipped and very comfortable.
The only things preventing five stars are 1) great CD collection but the audio receiver would only play out of one speaker; and 2) the hot tub has a grounding issue. If standing barefoot on wet ground, it rained, and you put your hand in the water you can feel a small electric tingle. After that we decided not to get in.
Robert G.
Hospedou-se por 3 diárias em ago. de 2018
Verificada
8/10 - Boa
Sandra H.
8 de jan. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Comfortable
We enjoyed the home but there are a lot of stairs to climb just to enter the home and then to reach the main level. Then front rock walkway was very slippery so we then had to enter through the garage. We also felt that the driveway should be lit a bit better for nighttime backing out of driveway. Overall nice home but limited sunset views.
Sandra H.
Hospedou-se por 4 diárias em dez. de 2023
Resposta de VrboOwner em 15 de fev. de 2024
Sandra, thank you for sharing your experience at Winters Haven! We're glad to hear that you enjoyed the home overall. We apologize for any inconvenience caused by the stairs and the rock walkway. We'll certainly look into improving the lighting in the driveway for better visibility at night. While we're sorry to hear about the limited sunset views, we hope you were still able to enjoy the beautiful surroundings. Your feedback is valuable to us, and we appreciate your input :)
Avaliação arquivada
10/10 - Excelente
Jaclyn S.
23 de fev. de 2013
Perfect house for a few families to share
We had a wonderful long weekend at Winter's Haven! We had 6 adults and 5 children in our party and still had room to spare. Our children loved the sleeping lofts! The house was very clean and is well stocked with towels and kitchen supplies. It feels remote, but is within a short drive to downtown Asheville and the Biltmore Estate.
My only complaint was the requirement that guests run two loads of laundry before check-out. I understand asking guests to strip beds, bring towels and bedding to the laundry area and even to start a load of wash, but sitting around waiting to put in a second load was a little much in the midst of trying to take showers and pack up before the 10 am check-out time.
Jaclyn S.
Resposta de VrboOwner em 23 de mai. de 2020
Quite obviously as you read the review, like all of our guests, this guest had a spectacular stay with us at Winters Haven. The only unfortunate part of this review is the fact that she was both mistaken about our checkout policies, and the expectations we have from our guests, and then posted the same rather than calling me directly. I am available all the time, every day, to insure that questions are answered, issues are addressed, and your stay is everything you imagined.
We do NOT require our guests to do any laundry prior to checkout, and only politely ask that "if time permitting", they throw in some towels to wash, in order to simply give our cleaning crew a head-start. Again, there is NO requirement & NO expectation that guests do any laundry, just a friendly request to lend a hand if possible. If not, no worries.
We are veteran VRBO travelers ourselves, & appreciate that guests often have flights to get catch, kids to get ready, packing, etc.... and all of this affects getting checked-out by the allotted time. It is also important to note that we very often afford late checkout, and early check-in for guests when that is possible. Our main goal is all about providing a spectacular vacation experience at any & all of our Yonder luxury mountain rentals, and we do everything we can to make that happen for every guest!
Sobre o anfitrião
Anfitrião: Yonder
Idiomas:
Inglês
Anfitrião Premium
Essas pessoas oferecem, de maneira consistente, ótimas experiências aos viajantes.