The Waves; Oceanfront 2 Bedroom. Gorgeous Sunrises. Relax With The Wave Rythyms

Hello Lindsey, About once a year, we have a guest who arrives and decides before they open the door that they don’t like the Waves. I believe it’s due to the beautiful and special private location in the exclusive area of Guana Bay, maybe the rugged but very passable road leading to The Waves, or, perhaps that it is not really near any noisy neighbors, bright lights, nightclubs or walkable to any nearby restaurants. These are all reasons that most of our many returning guests love Tye Waves. I say this because within 5 minutes of arriving you sent me a text asking how to make ice in the fridge. I responded to you in 5 minutes saying to put water in the freezer and leave it overnight. You also asked in the same text if y s normal to have a lizard running around inside. I responded that they can sometimes wander in if the door is left open and that the maid has just spent all day cleaning. He possible snuck in the open door. The next morning you said you still had no ice. I sent Max down with a cooler of ice for you to use until we figured out what the issue may be with the fridge. You also said a little water came in a window on the floor during the rainy night. You said you wanted to leave even if we fixed the fridge. I offered you a free night that you stayed and gave you a full refund; without question. You said you may need to return on Wednesday but accepted the refund. The Waves was recently painted white. Some older pictures were pink. Apologies if you liked pink.

We apologize about the internet. As you know, we brought the box to the service center 3 times during your stay to no avail. Yesterday, we installed Starlink. The WiFi is now faster and more reliable! When guests leave food on the tables or counters, the little ants can be a bother occaisonally. We recommended using Tupperware or sealed freezer bags. It’s a pretty common issue on the island. We thoroughly clean the villa prior to each guest’s arrival. Perhaps the sand on the floor was tracked in from the beach? Thank you for staying at The Waves! Frank

Hello Patrick, Thank you for taking your time to review The Waves at Guana Bay. The privacy, peace, beauty and cruise ship suite like views of the ocean are certainly what make a stay at The Waves so special. Being nestled between Guana Bay and Gibbs Bay deserted beaches; both only a 5 minute walk, offers that Robinson Crusoe type deserted island feel to the area. Yet, the Capital Philpsburg is just a 10 minute drive away for shopping, cruise ships, boardwalk, more beaches, dining and nightlife. There are very few quiet areas with such magnificent views anywhere in the island that even closely compare to Guana Bay and The Waves. We hope to see you back soon! Ciao, Frank

Hello John, Was a pleasure to be your host! Thank you for staying at The Waves at Guana Bay! Ciao, Frank and the Staff at The Waves

Hello Ashley, We are glad to hear that you loved the ambiance of The Waves. We do apologize for the items you mentioned. After cleaning, the day before you arrived, our maid placed “Combat” enclosed insect containers around the Waves. Apparently they did a great job but sorry you had to find a couple insects on the floor. We did offer to send the maid to pick those up but thanks again for already having cleaned them up. The day after you notified us of the sticking doors, we sent a carpenter to remove, plane and rehang the doors. They then worked perfectly. We have found and fixed the small leak above the kitchen. You were the first guests since we renovated The Waves over the past 2 years. Again, sorry that you had any inconvenience. We are glad that you enjoyed your stay. Regards, Frank and the Staff at The Waves

Hello Dee Dee, You are totally correct on 2 counts and we wholeheartedly agree with you on the toilet seat and are embarrassed that the maid forgot her bread and cheese she intended to microwave. We do apologize!! The day you arrived, we had a guest departing at noon the same day early and it was hectic getting The Waves ready in time for your arrival in the 2 hrs that we had. The previous guest that left that afternoon had broken the toilet seat and never informed us about it. We did get that immediately replaced for you. We do have to take exception to your opinion that the inside is run down. Literally everything in the Waves is brand new including windows, doors, partitions, appliances, cabinets, Corian countertop, sofa, chairs, kitchen table, beds, mattresses, dishes, silverware, bedding, towels, toilet, sliders, paint, light fixtures.and more. Since you were the 3rd guest since we reopened The Waves, it is far from “run down”. To the contrary, it’s all brand spanking new. As to the sidewalks, they are clear and very walkable. If you found one section that was not, please send a photo or an email describing where you had any issues. We will certainly address it. You said the outdoor furniture is dirty and uncomfortable. The salt spray from the ocean does leave a residue on the tables and chairs as soon as they are cleaned. This is one of the results of being so close to the water’s edge. I have not had any previous complaints about that issue though. Most guests just wipe down the outdoor pvc table and chairs every morning before enjoying breakfast on their private patio on the ocean to one of the most amazing sunrises you will ever see! The white pvc chairs are not the most luxurious but are the same as we have upstairs at Villa Leone. To date, you have been the first to describe them as uncomfortable. We previously had padded chairs but the ocean conditions did not make them the best choice. They were always too wet to sit on. The pool lounges are very comfortable sling chaises. In conclusion, I know that it was not the right location for you, as you told me that your son wanted to be near the “action” since he just turned 21. I totally understand and sympathize. The Waves, although only a 10 minute drive to the capital Philipsburg and 20 minutes from all of the action in Simpson Bay, is still not the best choice if you want to be right in the middle of a lot of people, bars and noise. It is a very quiet romantic place to relax and find solitude by

Hello Maya, It was our pleasure to host you and your family during your stay at The Waves. I always look forward to my many returns to The Waves. We have many guests that return year after year over the past 12 years. We hope to see you back soon! Thank you for choosing The Waves! Ciao, Frank

Hello Kari, Thank you for the very nice review of The Waves! Hope to see you back soon! Ciao, Frank

Hello Jordan, We were happy to be able to make The Waves available to you and your fiancé at a moments notice. The hike along the ocean to the natural pools is amazing! Glad you enjoyed that and your stay at The Waves. We hope to see both of you back soon. Ciao, Frank

Hello Doug. We are delighted to hear that you enjoyed your stay at The Waves in Guana Bay Sint Maarten! You were one of the first guests since we reopened the pool after a few weeks of repairs. Glad to hear that you enjoyed it! We hope to see you back at The Waves very soon. Thank you for choosing to stay at The Waves. Ciao, Frank

Hello, One important thing this guest failed to mention is that at 8am, he texted me pleading to give him access to occupy the Waves as soon as possible. Our normal time to occupy is 3pm. I changed their entry time to 8am to accommodate their request. No additional fee requested. They entered at 10am. Our maid went to clean at 10:15am but noticed the guests were there and did not clean. The beds and linens were cleaned the day before. We always clean the floors and windows on arrival morning. Upon the guests concern that the floor was not clean, I said the maid would return in the morning. They said not to bother. The Carrara marble floors survived the wrath of Irma. I choose to leave them as a benchmark of Irma. They do show signs such as salt etching and mineral release. There are no “rebar” of any sort as claimed by this guest. My opinion is that they were just flustered by the Civid19 situation and decided to take it out on The Waves. At times we do have horizontal wind and rain being so close to the ocean. Some water may have blown through a window and settled on the floor. They didn’t want the maid to mop up. The appliances were all bought new less than a year ago. Don’t know why this guest said they are old. We just had guests leave before these guests arrived. They loved The Waves and left a 4 star review. These guests never even thanked me for allowing them a very early entry or requested any partial refund. They told Max; my manager, that they liked the Waves except the floors needed to be cleaned better. I personally stayed in the Waves the month before their arrival and made sure that all of the 3 separately controlled new air conditioners and appliances were in good working order. All windows, beds and furniture are new. What else they were looking for or expecting are beyond my comprehension. The photos of The Waves are comprehensive and accurate. I personally like The Waves better than Villa Leone upstairs. It’s only one bedroom and a smaller patio and no hot tub, but, the views from the bed in the Master Befroom are the best!

Hello John, Thanks for your time in reviewing The Waves. We would love to have you back! We just added new artwork in the kitchen and bedroom, as well as a digital safe. I just left after staying 4 days at Tge Waves. The sun and waves greeting you in the morning right from bed through the master bedroom patio door is absolutely breathtaking! Remember, we offer a 10% returning guest discount at The Waves and Villa Leone in Sint Maarten as well as Villa Leone, Villa Flamingo, Villa Belvedere and Condos Leone in the Dominican Republic. Ciao, Frank

Hello Cathy, Thank you for taking a bit of your valuable time to share your experiences of staying at The Waves Sint Maarten. There are very few places that offer the solitude and connection with the ocean that The Waves offers. We thank you for your business and hope to see you back soon. Ciao, Frank

Hello Phyllis, I feel exactly the same way about The Waves! The Waves is the closest residence to the ocean in all of Guana Bay. As you have experienced, it's practically like being in a yacht in the ocean but without all the rocking. We are so happy that you enjoyed your stay and thank you for your kind comments. We hope to see you back soon. Ciao, Frank

Hello Dee, Happy to hear that you enjoyed your stay and happy, as always, to have you back at The Waves. We appreciate your returning to The Waves and always try to add a few new things each year to make your stay more enjoyable. The little portable Bluetooth speaker is a favorite of mine when I stay at The Waves. I just bought that at Music Man in Philipsburg on my last visit. It has amazingly big sound for a box that fits in the palm of your hand. The wifi booster was also added at the same time. I never had wifi in the bedroom until I just added that. Hopefully, that worked well for you. I'll have a couple new additions waiting for you next year! Hope to see you back soon! Ciao, Frank

Hello Phyllis, I feel the same way about The Waves, as I stay there often. I feel it's like staying on a private yacht without the rocking and seasickness. The solitude and peaceful feeling of the area is what drew me to Guana Bay 14 years ago. Even though there are a few more homes around, the peaceful nature and calm character of the area has never been compromised. Thank you for sharing your experience at the Waves. We hope to see you back soon. Thanks again for staying at The Waves. Ciao, Frank

Thank you very much for your review of The Waves. Our prospective guests also thank you for sharing your perspective of what The Waves and the area have to offer as far as entertainment, dining and beaches. We hope to see you both back very soon. Thank you for choosing to stay at The Waves. Ciao, Frank

Hello Dee, Thank you for sharing your experience at The Waves. As always, it was a pleasure to have you and your husband back. We just replaced the mattresses, linens and air conditioners as well as painting the entire condo. Happy to hear that all was to your liking. Please come back soon. Ciao, Frank