Windsong Beach Cottage- with Amazing Ocean Views

Hi Stewart, Thank you for your feedback. We’re truly sorry to hear about the discomfort you experienced during your stay. As soon as you reported the AC issue, we acted quickly and had a technician out within the next day to get it resolved. We care deeply about guest comfort and responded as promptly as possible to make things right. While we understand your frustration, we do feel that a 2-star review doesn’t reflect the effort we made to address the situation swiftly and professionally. We’re always striving to provide the best experience possible, and we hope you’ll consider staying with us again so we can show you the level of service we’re known for. I do wish that once you became uncomfortable with it being too cold, that you would have reached back out with your concerns. We strive very hard to make sure every guests has an enjoyable stay while visiting our home at the beach.