Pagosa Elevated: Downtown Home Near Wolf Creek

Hi Cresta, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following: - Our Guest Contact reported that you spoke with them, but did not mention any cleanliness concerns. We encourage guests to let us know right away about any concerns so we can address them immediately. - The cleaner inspected the floors before your arrival to make sure they were clean - The cleaners will be sure to be more thorough in the future - Although the balcony has a water view, nothing in the listing says waterfront. We use local, professional photographers to reflect the property correctly We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!