Downtown Kirkland - Modern 3rd Street Retreat

Thank you for your feedback. We are sorry to hear that your stay did not meet your expectations. We take cleanliness and guest comfort very seriously and have not received similar concerns from other guests. In fact, we hosted guests from April 9–12 immediately before your stay, and they reported no issues. We stopped by the unit and confirmed with our cleaner and we did not have any issues with mildew. We encourage future guests to review our other reviews for additional perspectives on their experiences. We would also like to clarify that this is not a basement apartment. The unit is located on the main floor walk out door to sidewalk and sliding doors off the deck to walk out as well. When you contacted us regarding your concerns, we followed our cancellation policy and reviewed the situation based on the information provided at the time. We appreciate all guest feedback and will continue working to ensure a positive experience for our visitors.