Beach in your backyard: spa and private garden Northshore Waialua

Eileen is an excellent tenant. She kept the house clean and did not caused unnecessary troubles.

Thank you for your comment. If you want to rent again, do not hesitate to contact me

Thank you for your feedback. We are sorry to hear your trip was impacted by the unusual Kona low storm that affected many parts of Oahu during your travel dates. As noted by VRBO, weather events, ocean conditions, road detours, and government advisories are circumstances outside the control of any homeowner or host, and cancellation decisions are governed by the booking platform’s policy and the travel protection options available to guests. We did our best to communicate honestly during the storm recovery period and the home itself remained available for your stay. We appreciate your positive comments regarding the comfortable beds, linens, and sleeping accommodations. Regarding the home concerns you mentioned, cleanliness and maintenance are very important to us. We wish these items had been reported during your stay so we could have had an opportunity to address them immediately. We routinely inspect the property and will review each point raised. For future travelers, we strongly recommend purchasing travel insurance whenever weather or other unforeseen events may affect plans. We remain committed to providing a comfortable beachfront stay and responsive communication to all guests.

The fee was transparent before the client booked the stay

excellent guest