Casa em Caryville com cais privativo e vista para o lago Norris

From the owner: "Thank you for your stay. We welcome you back."

From the owner: "Thank you for your stay. The deck chairs with cushions are replaced every year. I’m sorry there was a cover that was ripped. We will get that replaced immediately. We want to make sure that guests are able to make the right decision for their vacation, so we are very clear in our description of the number of bedrooms and other accommodations. We have hosted many groups of 12 plus at our property that were great. Our cleaning staff is top-notch, and they would have been happy to resolve any problem brought to their attention right away."

Hi Betty & Gary, we're glad you enjoyed your stay! We take guest feedback seriously and passed your comments on to the homeowner who would like to share the following: It's disappointing to read your review, as we are accustomed to providing 5-star experiences. The listing is entirely accurate in detailing the property and all that is included during the stay. We can confirm that the bedroom is definitely not a closet. The listing describes it as a twin slip dock to express the size of the dock. The pictures and description clearly emphasize only one slip under the roof (the other one is utilized by the owner) with the availability to tie up at least two more boats uncovered and four jetski ports. We're sincerely sorry for any confusion. Our cleaning service gives us a write-up after every stay but they could have missed something. Occasionally people break things that we're unaware of it until it's reported and we immediately have it fixed. Communication is highly important to us and we wish you had contacted us with any issues or concerns so we could have had the opportunity to address them. The next five renters have not had any issues. Thank you very much for including our house as average with all these multi-million dollar homes on this wonderful Norris lake. We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

Hi Rene, We're glad that you enjoyed your stay! The drive to the house is typical for the Norris Lake area and provides great views of the mountains and the water. The bedroom arrangements are also shown in the listing photos - the main bedroom is larger, and the other two are standard sized. Thanks for sharing your feedback with us!

Hi Mark, The owner appreciates your feedback and wishes that you had reached out during your stay so that they could have immediately assisted you: - They keep an extra coffeemaker at the property - They also have not received any reports of an issue with the garage door before or since your stay Thanks for your review, and we hope that you keep us in mind for your future travels!

Hi Bobby, The owner was surprised to see your review - as you can see from other guest feedback, this home is known for its 5-star cleanliness! The owner works with professional cleaners who complete photographed inspections to make sure that the property is ready for each new guest. In the future, don't hesitate to reach out during your stay if you have any questions or concerns; we're here 24/7 to support our guests!