Casa inteira

Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room.

Galeria de fotos de Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room.

Um deck de madeira com guarda-corpo, móveis de exterior e vista para uma floresta densa e montanhas.
Uma sala ampla com um sofá grande e uma área de jantar com cadeiras de madeira e uma mesa. Visível também uma cozinha com balcão e panelas penduradas.
Uma cozinha com armários de madeira, uma geladeira preta, um fogão e um suporte para panelas pendurado.
Um edifício de dois andares de tijolo com garagem, um muro de pedra e uma grande árvore na frente.
Uma cozinha espaçosa com armários de madeira, uma ilha central com banquetas e um ventilador de teto.

Avaliações

9,0 de 10
Maravilhosa

Destaques

  • Diversão em família espera por você
    Esta propriedade conta com boas avaliações por parte de famílias.
  • Piscina externa
    Propriedades com piscina externa são uma raridade na área.
  • Localização central
    Localização conveniente para que você nunca fique longe de onde precisa estar.
7 quartos4 banheirosAcomoda 16 pessoas

Comodidades populares

  • Sacada
  • Massagens no spa
  • Banheira de hidromassagem no local
  • Piscina externa
  • Aceita cães
  • Academia no local

Explore a região

Confira no mapa
Frazier Park, CA
  • Place, Pine Mountain Golf Club
    ‪1 min de carro‬
  • Place, Westside Mountain Park
    ‪7 min de carro‬
  • Place, Floresta Nacional Los Padres
    ‪10 min de carro‬

Quartos e camas

7 quartos (acomoda 16 pessoas)

Quarto 1

1 futon casal e 1 cama Queen

Quarto 2

1 cama de casal e 2 camas de solteiro

Quarto 3

1 cama Queen

Quarto 4

1 futon casal, 2 camas de solteiro e 1 cama infantil

Quarto 5

1 cama Queen

Quarto 6

1 futon casal

Quarto 7

1 cama Queen e 1 cama de solteiro

Quarto 8

1 cama Queen

4 banheiros

Banheiro 1

Banheira ou chuveiro · Vaso sanitário

Banheiro 2

Vaso sanitário · Apenas chuveiro · Xampu

Banheiro 3

Vaso sanitário · Apenas chuveiro

Banheiro 4

Banheira ou chuveiro · Vaso sanitário

Banheiro 5

Vaso sanitário · Apenas chuveiro · Banheira de hidromassagem

Espaços

Deque ou pátio
Cozinha
Cozinha americana
Sacada
Área de recreação externa
Jardim
Espaço para refeições

Sobre esta propriedade

Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room.

In the midst of a Southern California's Los Padres National Forest, and only 1 ½ hour drive north from Downtown Los Angeles, rests a private golf, tennis, hiking, mountain community with its small shops and restaurants. Within a short walk from the village center, golf course and club house is our house waiting for your group to get together. It snows typically December - March. Roads are well plowed & cindered but you have to be prepared with chains and/or 4WD vehicle. You may have to use our snow shovels at the house to clear doorways and pathways after a storm. Our side yards have a gentle slope and perfect for kids to sled. We offer 7 bedrooms and a loft. Two of the bedrooms are in a separate guest unit below the main house.
The bunk room sleeps 4, kids' favorite. The house has vaulted ceilings, 3 fireplaces (2 in master bedrooms), 5 bathrooms one with infrared sauna that fits 4 people, (jetted tub off), beautiful large kitchen open to living/dining area, BBQ, huge deck overlooking the mountain view. Bring your family and friends and just enjoy your stay!
The house is non-smoking. You may smoke outside and on the deck.

Here's a full description of the property:
Entry is thru a foyer to an entry which opens up to the open kitchen on the right and living area w/ fireplace & dining area. The common space utilizes the “great-room” concept. Bedrooms & baths are along a hall to the left and below the great-room area downstairs. The living space opens up to a full house-length deck overlooking the back yard all the way to Apache Saddle Mountains in distance. This is a beautiful mountain view with its colorful sunsets. On the deck we have a table w/ seating. A staircase leads from the deck to the flat large back yard and the guest unit. There are 2 more entry doors to the deck from the house; from BR 3 & 5. BR 5 has a seating area. There is a very long picnic table, a kids' play house and swing in the back yard, and a propane BBQ grill in the side yard. In the front yard we have a small deck with a table & chairs for two, and a table w/ lawn chairs. Parking is on a mostly flat circular drive-way in front of the house for up to 8 cars. Additional parking is in the village.
Bedroom 1: bunk bed & twin (2 twin & 1 double size) – Sleeps 4.
Bedroom 2: queen bed ~ BR 1 & 2 share a full bath across hall with a tub-shower ~
Bedroom 3: queen bed & a twin daybed. - Sleeps 3. ~ own large bath with double sinks, tub and separate shower. **Fireplace. This room has a thick curtain to separate from the hall.
Bedroom 4: queen bed – Sleeps 2. ~ Own bath with tub-shower ~
Bedroom 5: queen bed, twin pull-out sofa – Sleeps 3. **Fireplace.
Loft above this bedroom: 2 twin beds + extra mattress & a double futon – Sleeps 5 + a toddler in a tiny sofa-bed.
~ own large bath with double sinks and separate shower.
Small kids’ table set play area in the middle of the house in front of BR 3.
Downstairs separate guest unit:
Bedroom 6: queen size folding sofa - Sleeps 2.
Bedroom 7: queen bed – Sleeps 2 (+ small child on a sofa).
~ BR 6 & 7 share ¾ bath with shower and kitchenette (w/ sink, mini fridge, microwave, toaster oven, dishes). Access is thru BR 6.

* Local TV & DVD player in living room and DVD in BR 6. Small TV w/ VCR in BR 4. We have lots of kids' movies.

+WiFi internet on our property and in the village. Verizon works in the whole area. Use WiFi calling on smart phones.
+We offer bedding and linens included in your rental, but towels can be requested with a charge. Trash pick up can be requested as well with a nominal fee.
-Price shown is for up to 16 people, after that a fee of $40/person/night is charged and approved on case by case basis.
- NO WEDDINGS (unless the guest count is 30 or less and only for a day visit) and no kind of rowdy loud parties. Day visitors $10/person. Pets considered case by cases basis.
- House is wheelchair accessible-request a ramp on front steps.

ACTIVITIES:
Activities in Pine Mountain Club include the use of our club house: brand new outdoor swimming pool & jacuzzi open in the summer, golf course w/ driving range & putting green, rec. room w/ air hockey, ping pong, video & board games, etc, lounge to listen to music and have drinks & food and play pool, 2 tennis courts, yoga & tai chi classes. We provide 6 guest cards which is maximum number of guests plus kids at the pool at the time. Concerts, movies on the greens are back (see www.pinemountainclub.net for schedules). Golf & tennis are open.
The clubhouse is a 10 minute walk or 2 minute drive from the house.
There is horseback riding and jousting in Lockwood Valley (15 min drive) by American Jousting Alliance. And dirt biking (rentals, lessons, trails) in Gorman (30 min drive) by Gorman Motor Sports. Look up their websites. Six Flags Magic Mountain is 1hr drive (they have a separate amusement and water park).

Lampkin Park has a sand volleyball court, paved basketball court w/ lights, softball field, running track, nice new playground equipment and climbing wall, gazebo for sitting in the shade, open area for your own games, native plant garden, picnic tables and BBQ’s and restrooms.

There’s lots of hiking trails around; I provide info per request and it’s also in our info folder at the house. Two of the trails lead to a waterfall, another to pools you can dip in.

Ferns Lake is a peaceful place to walk around and see ducks or go fishing “catch & release only”. There’s no boats nor swimming allowed. Only small remote control boats are allowed.

The Village Center has shopping, cafes, post office, hair/nail salons, restaurants, gym, various festivals, Christian church.
For big time shopping, there are Tejon Ranch Outlets off the I-5 just down the hill.

There’s Ridge Route museum, a beautiful new library and a skate park in Frazier Park. El Tejon Fort in Lebec is known for historic battles.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 21 anos
Check-out até 11h
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Crianças

Aceita hóspedes de 0 a 17 anos
Toys, games, 2 pack & plays, high chair, etc.
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Eventos

Não permite a realização de eventos
Quiet events only. No additional guests allowed.
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Animais de estimação

Aceita animais de estimação: cães (máximo de 3)
Pets require owner's approval
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Política para fumantes

Não é permitido fumar
Smoking allowed outside in yard and deck.

Instruções para o check-out

A pessoa anfitriã requer que você realize estas tarefas antes do check-out:
Carregar e ligar a lava-louças
Remover itens pessoais, remover restos de comida e bebida e tirar o lixo
Apagar as luzes, trancar as portas e devolver ou guardar as chaves
Caso você não cumpra essas instruções, pode receber uma avaliação negativa do anfitrião.

Informações importantes

O que você precisa saber

Propriedade nº 436453vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
Nota do anfitrião: Quiet events only. No additional guests allowed.
Aceita-se aluguéis de longa duração
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, kit de primeiros socorros e trava de segurança.

Informações a área

Pine Mountain Club

esta casa de temporada fica em Pine Mountain Club. Quem gosta de fazer compras encontra boas opções em Outlets at Tejon e os passeios ao ar livre estão garantidos em San Emigdio Plantation e Westside Mountain Park. A prática de esqui cross-country é uma das principais atrações da área, além de atividades imperdíveis como passeios de trenó.
Mapa
Frazier Park, CA

Nos arredores

  • Pine Mountain Golf Club - 1 min de carro - 0.8 km
  • Westside Mountain Park - 7 min de carro - 6.6 km
  • Floresta Nacional Los Padres - 10 min de carro - 10.3 km
  • San Emigdio Plantation - 11 min de carro - 10.6 km
  • McGill Trailhead North - 12 min de carro - 11.4 km

Restaurantes

  • ‪Fable & Fare - ‬7 min de caminhada
  • ‪Bear Claw Bakery - ‬8 min de caminhada
  • ‪Pine Mountain Pizza Company - ‬8 min de caminhada
  • ‪The Bigfoot Café - ‬9 min de caminhada
  • ‪Hungry Al’s Bar and BBQ - ‬7 min de caminhada

Perguntas frequentes

Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room. tem piscina?

Sim, esta propriedade conta com uma piscina externa. O tipo de piscina disponível é piscina aquecida.

Quanto custa ficar em Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room. ?

A partir de 9 de out. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room. em 8 de dez. de 2026 começam a partir de R$ 2.235, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room. é ideal para quem viaja com animais de estimação?

Sim, esta propriedade permite cães (limite de 3 no total). Pode haver algumas restrições. Entre em contato com a propriedade para saber mais.

Quanto custa o estacionamento em Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room. ?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room. ?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room. ?

Horário de check-out: 11h.

Onde fica Heidi's Mountain Retreat -Enjoy Fall Colors and new spa sauna room. ?

Em Pine Mountain Club, casa de temporada fica a 0,9 km de Pine Mountain Golf Club e a 10 km de Westside Mountain Park e Floresta Nacional Los Padres. San Emigdio Plantation e McGill Trailhead North também ficam a 15 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 86 de 132 avaliações
Nota 8 - Boa. 31 de 132 avaliações
Nota 6 - Ok. 10 de 132 avaliações
Nota 4 - Insatisfatória. 2 de 132 avaliações
Nota 2 - Terrível. 3 de 132 avaliações

8,8/10

Limpeza

10/10

Comodidades

10/10

Condições e instalações da propriedade

9,6/10

Check-in

9,6/10

Comunicação

9,6/10

Localização

9,2/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Had a great time and Heidi answered my questions very quickly! Would stay again!
Hospedou-se por 2 diárias em mar. de 2026
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Plenty of space for every to be comfortable and loves the quiet setting of PMC! Beautiful and peaceful area with plenty of supplies in the house to enjoy our stay.
Hospedou-se por 2 diárias em jan. de 2026
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
nice stay Heidi was very nice
Hospedou-se por 3 diárias em ago. de 2025
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The house was perfect for our group. We enjoyed our stay in PMC. Heidi was quick to respond to all questions and concerns.
Hospedou-se por 1 diária em jan. de 2026
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Great Location !!!

The place is beautiful and great location.
Hospedou-se por 4 diárias em jul. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Perfect home for our family relaxation trip.

This home was perfect for our family. We enjoyed staying here.
Hospedou-se por 2 diárias em out. de 2021
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great home

Great place for a large number of people, this was the second time we have used it and would definitely use it again.
Hospedou-se por 2 diárias em mai. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Review

Overall good and very nice location!
Hospedou-se por 5 diárias em abr. de 2024
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Heidi’s Mountain Retreat

Very pleasant stay. Although the house can use some updates on appliances tv and grill, and cleanliness inside and outside. Overall, not bad.
Hospedou-se por 3 diárias em out. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Worked great for our church!

This worked well for our church to bring students up and worship, eat well and even play some games at the location and Heidi was helpful and nice!
Hospedou-se por 2 diárias em jul. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Annual family gathering

This house is PERFECTR for our needs. Thank you Heidi
Hospedou-se por 3 diárias em fev. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Awesome House - Beautiful Neighborhood

We went to this property for a board retreat for a club I belong to. We were so impressed with how helpful Heidi was with all of us. I hope we get to come back again.
Hospedou-se por 2 diárias em ago. de 2023
Avaliação arquivada

8/10 - Boa

Great house

Loved the house and the kitchen. Only disappoint was that none of the jacuzzi tubs worked. Would definitely recommend to anyone.
Hospedou-se por 2 diárias em fev. de 2016
Resposta de VrboOwner em 18 de set. de 2023
I'm glad to hear you enjoyed your stay! To address the Jacuzzi tub issue; our two indoor jetted tubs are turned off due to the fact that the area is suffering from a severe drought. We have our own springs as a water source and they are replenished only thru rain and snow in this area. These tubs are very large and would take about 80 gallons of water each fill. If we had many of our up to 25 guests use them weekly; that consumption would be extremely damaging to our water reserves. We have made a choice to conserve and hope others will join in the efforts. This is noted in the listing online (you know before you book) and in the house info packet which everyone receives before their stay. So, it really shouldn't be a disappointment.
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had such a great time at this home during our week-long Thanksgiving stay. We were two families traveling together—with our dogs—and the house was absolutely perfect for all of us. The kitchen was spacious enough for everyone to cook, gather, and hang out without ever feeling crowded. There were plenty of bathrooms, which made getting ready a breeze, and the large backyard gave the girls tons of room to play.One of our favorite parts of the trip was the location. There’s a beautiful, unmarked trail along a stream just steps away—we walked it almost daily and even strolled to the nearby shops each morning for our lattes. If your idea of a vacation is staying far away from a car, this spot is ideal. Everything you need is truly walkable.The owner was extremely responsive and very easy to work with, making the whole rental process smooth from start to finish.We would absolutely stay here again!
Hospedou-se por 6 diárias em nov. de 2025
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Wonderful family getaway with friends

Quiet neighborhood. Quick walk to the general store. This home has two refrigerators and it was great for our 4 families. One of the bedrooms has a curtain ilo a door, something to consider adding. We had a good time.
Hospedou-se por 4 diárias em dez. de 2023
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful visit to the mountains

We enjoyed this large home with our large family. It was great to have space for parents, grandparents, and kids - indoors and outdoors. Heidi clearly defined the rules of the home, and was responsive to our questions. Although there was no air conditioning, with the breeze and fans going, we were able to keep the rooms cool. PMC is a great community to visit.
Hospedou-se por 3 diárias em ago. de 2024
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Quaint Village in Spacious Home

Pine Mountain Village was a great location for our family. The house is spacious with plenty of beds. We especially liked the kitchen area and outside deck which gave us the option to eat indoors and outdoors. The kids loved the pool and the golf club house was very friendly. The owner was very helpful and communicated well. Some tips: Remember your towels and in the hot months, bring a fan as the house does not have AC.
Hospedou-se por 3 diárias em jun. de 2019
Resposta de VrboOwner em 18 de set. de 2023
Thanks for Alma for being a great guest. I just want to advice others that we do have fans in all rooms. They just weren't out yet since the weather turned from cool to warm overnight. Personal fans are still always welcome.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

The size was perfect for our family

The house fit our large group nicely. It was in mid-July, so the days were in the low 80’s and the house got quite warm in the daytime. The house does not have AC. The nights cooled off and were beautiful.
Hospedou-se por 4 diárias em jul. de 2020
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great big house.

Great! There were definitely fine print things in the area that I ddnt see but it wasn’t the vrbo’s fault, I would just make sure to check everything in the listing. Heidi was great and worked with us to feel. On for table!
Hospedou-se por 2 diárias em jul. de 2024
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

We had a great time!

We had an excellent stay at this property. The house has a ton of rooms and beds and was comfortable for our group of 10. It is not super fancy, but was just what we were looking for. Please note there are extra charges for towels and for not cleaning up at the end (ie putting away dishes, cleaning stove), but these are spelled out in the book with info on the coffee table. I would recommend taking Heidi’s advice on keeping food out of your car as our neighbor left their car unlocked and a bear got in and totaled the car. We also saw a bear on property one evening . The club had lots of events and a fun pool to hang out and fishing poles to borrow.
Hospedou-se por 3 diárias em set. de 2023
Avaliação verificada

4/10 - Insatisfatório

Pontos positivos: Check-in e comunicação
Pontos negativos: Limpeza e precisão do anúncio

Enjoyable Visit with Needed Improvements

We gathered here for a college roommate reunion with our littles. The owner was kind and highly responsive. Unfortunately the concerns listed in previous reviews were evident in our stay as well. The state of the home including cleanliness and needed repairs made it challenging to find clean and safe spots for little ones to play. Additionally it should be noted there are only 5 private bedrooms. Overall we enjoyed our visit & time together. Knowing this could be a beautiful home, we’re hopeful this feedback improves the cleaning protocols and experience for the next group.
Hospedou-se por 3 diárias em jul. de 2023
Resposta de VrboOwner em 18 de set. de 2023
I have forwarded any complaints to my housekeeper who also serves 80% of the rentals in this area. They went and did a thorough cleaning. The only repair issue was a faucet knob (still functional but cracked) which took some time to arrive, and it was replaced already. We take care of everything as soon as it is possible at this rural area. Most our groups have kids and they have not found the house unsafe for them. This group was particularly picky and kept complaining about everything including insects to me and not taking into consideration that they came to an area surrounded by forest.
Avaliação verificada

8/10 - Boa

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

An Enjoyable Weekend Away

We led our young adult group from our church on a weekend retreat. The check-in process was easy and Heidi's place was better looking than the VRBO pictures implied. We enjoyed our weekend away, hiking, playing card/board games, making and eating lots of good food, and having good times of discussion around the Bible. Our only critiques were the two empty propane tanks for the outdoor BBQ. We went to the general store to refill, but they were out of propane. Also, the second master suite's bed appeared to be unwashed, with hairs on the sheets and a slight odor. The downstairs apartment's bed also seemed to have been either untouched for quite awhile or unwashed. Last, the pictures on VRBO showed the bunk room with two full bunks, but that is no longer the case. However, I'd return here with a large group in a heartbeat since the place really was quiet and peaceful, the large kitchen was great, and the community and weather was perfect. Thanks Heidi!
Hospedou-se por 2 diárias em mar. de 2021
Resposta de VrboOwner em 18 de set. de 2023
Our housekeeping crew strives for excellent service. They do wash all the sheets between guests on beds that were used (of course) and these sheets were so new, only washed once before, so not sure it the new material still had an odor to it. Hairs do fall off even housekeepers so it is possible.
Avaliação verificada

2/10 - Terrível

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

OPPORTUNISTIC OWNER!!

I thought this stay was wonderful until about two weeks later. Two weeks after our stay had ended, Heidi texted me saying we caused damage to the plumbing throughout the property, rendering it unusable. This claim (especially coming two weeks later) was outrageous, considering she said she had planned to stay at the house with her friends the same week we checked out. She said she would hold our deposit until the plumbing was fixed and return the rest. One problem: she hadn't charged us a deposit. I told her there was no deposit taken and received no response. The next day she charged my credit card $1500 without so much as mentioning her plan to do this. I have escalated the issue to VRBO and am requesting a refund. RENTER BEWARE!
Hospedou-se por 2 diárias em mai. de 2022
Resposta de VrboOwner em 18 de set. de 2023
I’m not opportunistic; just taking care of my property after careless renters! I had a work emergency and I didn’t go to the cabin that week. Unfortunately, Charli doesn’t understand how VRBO works or handles situations like this. I did everything according to their policy since I’ve been a host for 8 years. I even called VRBO to extend the claim period but they couldn’t do that and told me to hold the $1500 until the cost is determined. I explained that to Charli. She made a claim to VRBO the day I was going to refund her the difference and that delayed the refund process because now I had to wait for VRBO’s decision and it took a week. I was going to split the cost of the damage with her and only charge half. VRBO’s decision was I need to charge her all of it. Charli’s group flushed a bunch of cigarette butts into a toilet which ended up in the septic tank and they can float into the leach field and damage it for good. Also plumber found plastic in the drain line causing a blockage and therefore we found some of the cigarette butts coming out of the toilets and clean out.
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação e localização

Nice place at nice location.

While we really enjoyed our stay and had a great time, There were a few concerns mentioned here for the sake of improvement. 1. The walkway to house entrance is made of concrete with large rocks sticking out a few inches, making it a rough surface creating trip hazard especially when moving stuff in and out. Recommend smoothening up the walkway. 2. Not enough useable shower towels in the bathrooms. There were some towels in the lower cabinets but they were marked: "for emergency use when the floors flood" meaning they were not hygienically clean and useable. 3. Paper towels were missing in the kitchen cabinets and other areas. We had to buy some for out needs. 4. Largest master bedroom was separated from the hallway only by a curtain, not enough privacy. recommend adding a door. 5. Downstairs suite was unknown to us until we contacted the agent and asked about it.
Hospedou-se por 2 diárias em out. de 2023
Resposta de VrboOwner em 18 de out. de 2023
This review is not appropriate. The guest was send house info which he obviously did not read. We ask guests to bring their own bath towels or ask us ahead of time if they cannot and we will provide for a small fee. This is to cut water use which is a problem when you have a house that hosts very large groups. Downstairs access is explained in the info as well. Our listing explains the room layout and curtain. There used to be a wall but as I found not stand the long hallway design I removed it and made the house not feel like a hospital. Incorrect; that room is not the largest master bedroom. The master is in the rear of the house with a loft. The rocks in the walkway are perfect for slippery icy conditions and only stick out half an inch. No one has ever fallen there but have in the smooth driveway and 2 of our guests (over the years) have broken a bone falling on the icy driveway. We can’t please everyone. This is too silly.
Avaliação verificada

6/10 - Razoável

Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Precisão do anúncio

Almost great, but needs work

Every year, I rent a cabin for my birthday, I invite some of my family and friends who are as good as family.The good:The kitchen had ample counter space, lots of plates/silverware, and a 2nd fridge/freezer. The owner did acknowledge most of the issues below and did try fixing the oven.The bad: Listing was for 7 bedrooms; but we found only 4 usable bedrooms and 1 partially converted living room. The 6th and 7th bedroom were completely unlivable; it was a converted basement apartment with major moisture issues. The living room conversion had a curtain and no wall or door separating all the foot traffic passing by. We had to have people staying in the kid beds and sleeping on the couch. We had 8 meals planned and the oven was broken; we had to broil everything or come up with different meals. The only family tv is in the dining room and had a broken dvd player. The dining room table only seats 6, but the cabin sleeps 16, though there are chairs at the kitchen counter. Safety-wise, there were several missing smoke and carbon monoxide detectors, or they were missing batteries. The metal fireplace screen in the living room was broken into two jagged pieces. Visitors aren't allowed to use the laundry room. The non-stick pans in the kitchen were so badly damaged, they are unsafe. Towels were also an extra charge. No partial refund was offered, which would have gone a long way to alleviating some of the discomfort. I will not be returning to this cabin.
Hospedou-se por 3 diárias em jan. de 2025
Resposta de VrboOwner em 18 de jan. de 2025
Sorry about all the inconveniences Kenneth and thank you for the home inspection report you provided. I definitely check the smoke/carbon detectors monthly. It’s a big house so there’s many; one in each space required by building code. None are missing. Sometimes the batteries indeed die and I replace them as soon as I know. I do monthly visits to the cabin. The oven was broken by a prior guest and unfortunately the replacement part was delayed with UPS because of the raging LA fires happening currently. I bought all new pans as soon as you told me about the condition of them. I replace them regularly but the rental use is damaging to everything. I didn’t know the prior guests broke the fireplace screen too as they had propped it in such a way the cleaning staff missed it. It has now been replaced. We will check, replace or remove the DVD player if it doesn’t work. The moisture issue only happens in winter and is simple to remedy by moisture removers which were now replaced too. No one else had brought these things here to my attention (except the oven and an appliance tech was sent immediately to diagnose it) and we just went thru the holiday rush of back to back rentals. I fix everything I know about. That’s why I have mostly 5 Star reviews but rarely even rent thru Vrbo anyway. 90% of our guests come from another platform. I’m a Superhost there which is attainable only by 4.8 star average rating.

Sobre o anfitrião

Anfitrião: Heidi

Imagem do perfil do anfitrião
This house was our family home for 4 years. We had very enjoyable times here and space was never a problem for entertaining many guests.

Por que o anfitrião escolheu essa propriedade

Great for large groups from retreats to family reunions. Quiet neighborhood, short walk to town center's shops and restaurants, park, church, and club house (golf/tennis/swimming pool). House is handicapped accessible (main level w/ large bathrooms); ramp available upon request.

O que faz essa propriedade ser única?

Infrared sauna just added w/ light therapy.
Upgraded large kitchen open to dining and living room + deck (all entertaining in one great room), three fireplaces, flat back yard for games, beautiful sunsets from large rear deck. Short walking distance to all town amenities and hiking trail.

Idiomas:

Inglês, Finlandês

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