The condo was very spacious and loved the view and amenities. The unit was not cleaned properly when we arrived the floors had not been mopped, our 1 year olds legs and feet were black within the first hour after crawling on floor. We didnt get a response until the following morning offering to reclean but we had already gone to buy supplies and recleaned the unit ourselves, which was a pain. I have stayed at many other resorts and stayed at Destin West in the past at a different unit, and have always been able to use the amenities or access the beach on the day of arrival while waiting for check in. When we asked this management company we were told we could try but was hit or miss if they would let us since our armbands were inside the room and we couldn’t get them until 4pm. That seems like such a simple thing to accommodate, and provide bands sooner, I offered to pick bands up from their office etc, but could not. Flight times were limited so we ended up with many hours to kill that day. When we finally could check in at 4:00 there was a repairman inside fixing the AC. We appreciate it being fixed, but just not a great start to our stay between waiting for him to finish and having to go buy supplies and reclean, kind of put a damper on our whole first day. We do love the resort, but won’t stay at this unit again.