Captain's Cove Condo-Walk to Beach

Good gravy we are so very sorry! We wish only that you had let us know of any needs during your stay. We have rid the condo of the beach chairs as we noticed this after your stay - but we would have had our housekeeping team return if anything in that regard had not been great upon your arrival. As we don't use the headphones they had not been checked but we will do that - sorry about that - we had not known of this prior to your stay. (I am 6' tall and can't fit in the bunks - so I've not checked the headphones. Will do that the next time I am there.

Codes are provided by the Association/office - not by My Galveston Getaway. Had you called us we would have gladly provided you with both the July and August codes. We had one phone call from guest about refrigerator immediately after filling an empty refrigerator - and this is addressed in our listing about giving it time to readjust to being full. This review is mostly about the complex and not the property that the guest rented from us - things over which we do not have control. We strive for awesome communication from beginning to end - but unfortunately communication is a 2-way street and when we are unaware of situations there is nothing we can do to correct them. We wish this family nothing but safe and fun travels in the future.