Relaxe com o máximo conforto nesta propriedade com boas avaliações pela banheira de hidromassagem.
2 quartos2 banheirosAcomoda 6 pessoas
Comodidades populares
Piscina compartilhada/comunal
Banheira de hidromassagem no local
Estacionamento no local disponível
Aceita cães
Cozinha
Lava-roupa
Explore a região
Gatlinburg, TN
Gatlinburg Scenic Overlook
Place, Gatlinburg Scenic Overlook
2 min de carro
Gatlinburg SkyBridge
Place, Gatlinburg SkyBridge
3 min de carro
Ober Mountain
Place, Ober Mountain
4 min de carro
Knoxville, Tennessee (TYS-McGhee Tyson)
Airport, Knoxville, Tennessee (TYS-McGhee Tyson)
69 min de carro
Onde você vai dormir
2 quartos (acomoda 6 pessoas)
Quarto 1
1 cama King
Quarto 2
1 sofá-cama casal
Quarto 3
1 cama King
2 banheiros
Banheiro 1
Banheira ou chuveiro · Vaso sanitário
Banheiro 2
Banheira ou chuveiro · Vaso sanitário
Espaços
Deque ou pátio
Cozinha
Área de jantar separada
Espaço para refeições
Sobre esta propriedade
Chalé Gatlinburg com 2 Quartos, Vista Para a Montanha, Mesa de Bilhar e Banheira de Hidromassagem
Your serene retreat nestled in the heart of Gatlinburg, offering comfort and convenience!
This delightful cabin promises a truly peaceful Smoky Mountain escape, perfectly blending comfort, convenience, and relaxation for an unforgettable getaway.
**STAY DETAILS** Angel's Roost is thoughtfully designed to provide a comfortable and inviting atmosphere, making it an ideal home base for your adventures and accommodating up to 6 guests with ease. - Sleeps 6 guests - 2 bedrooms - 2 full bathrooms
**INTERIOR FEATURES** - 2 Bedrooms: Comfortable and inviting for a restful stay. - 2 Full Bathrooms: Conveniently located for all guests. - Spacious Living Area: Features a pool table for friendly competition, Satellite TV, and a DVD player for entertainment. - Open-Concept Design: Creates a cohesive and inviting living space. - Fully Equipped Kitchen: Ready for all your meal preparation needs. - Laundry Room: Provides added convenience for longer stays. - Complimentary Wi-Fi: Stay connected throughout your visit.
**OUTDOOR AMENITIES** - Private Balcony: Enjoy the fresh mountain air and scenic views. - Outdoor Deck: Offers additional space for relaxation with scenic views. - Hot Tub: Relax and unwind under the stars.
**LOCATION HIGHLIGHTS** - Prime Gatlinburg Location: Nestled in the picturesque Chalet Village, Gatlinburg, Tennessee. - Easy Access: Just three miles from Downtown Gatlinburg, offering convenient access to attractions and beyond. - Resort Amenities: Enjoy access to the Chalet Village Clubhouse seasonal pool. - Seasonal Mountain View: Provides a tranquil backdrop for your getaway.
**IMPORTANT DETAILS** - Pet-friendly property: Welcomes up to two dogs of any size. A non-refundable fee applies ($75 per pet for pets under 40lbs; $100 per pet for pets above 40lbs). Pets must be crated if left unattended. - Parking for 2 vehicles. - No trailer parking. - Primary renter must be 21 years of age or older and present at the property throughout the entire rental period. - No parties or events allowed.
**THE ANGEL'S ROOST EXPERIENCE** Angel's Roost offers a truly peaceful Smoky Mountain escape, perfectly blending comfort, convenience, and relaxation. You'll love the spacious open-concept living area, designed for seamless gathering and featuring a pool table for some friendly competition, ensuring entertainment for everyone. Unwind in the inviting hot tub after a day of exploration, or simply take in the fresh mountain air and scenic views from the private deck and balcony.
Inside, the two comfortable bedrooms and two full bathrooms provide ample space for a restful stay, ensuring convenience for all guests. The fully equipped kitchen is ready for all your meal preparation needs, allowing for easy home-cooked meals. With Satellite TV, a DVD player, and complimentary Wi-Fi, you can stay connected and entertained throughout your visit, making Angel's Roost a truly comfortable home away from home.
The cabin's prime location in Chalet Village means you're just three miles from Downtown Gatlinburg, providing effortless access to all the area's exciting attractions and outdoor adventures, including the Great Smoky Mountains National Park. Plus, you'll have access to the Chalet Village Clubhouse seasonal pool for extra fun during warmer months. With its seasonal mountain views providing a tranquil backdrop, Angel's Roost truly provides a memorable and rejuvenating getaway in the heart of the Smokies.
Adicione as datas e descubra os preços
Propriedades semelhantes
Book NOW and receive tickets to Dollywood, Anakeesta and many more
Chalet Village
Book NOW and receive tickets to Dollywood, Anakeesta and many more
Aceita animais de estimação: cães com até 23 kg cada um (máximo de 2 animais de estimação)
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Política para fumantes
Não é permitido fumar
Informações importantes
O que você precisa saber
Propriedade nº 458466vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio e trava de segurança.
Informações a área
Gatlinburg
Com excelente localização em Chalet Village, um bairro de Gatlinburg, esta cabana fica perto de parques temáticos e nas montanhas. As atrações culturais na região incluem Dolly Parton's Stampede Dinner Attraction e Titanic Museum. No entanto, o destino também oferece outras opções interessantes como Ober Mountain e Gatlinburg SkyPark. Ripley's Aquarium of the Smokies e Anakeesta estão entre as atrações imperdíveis. A prática de esqui é uma das principais atrações da área, além de atividades imperdíveis como patinação no gelo.
Gatlinburg Scenic Overlook - 2 min de carro - 2.7 km
Gatlinburg SkyBridge - 3 min de carro - 3.0 km
Ober Mountain - 4 min de carro - 3.4 km
Parque aquático Wild Bear Falls Indoor - 4 min de carro - 4.3 km
Parque Nacional das Grandes Montanhas Fumegantes - 4 min de carro - 4.4 km
Opções nos arredores
Aeroporto McGhee Tyson (TYS) - 69 min de carro
Restaurantes
Ole Smoky Distillery - 8 min de carro
Sugarlands Distilling Co. - 8 min de carro
Puckers Sports Bar - 9 min de carro
Loco Burro Fresh Mex Cantina - 9 min de carro
Mellow Mushroom - 8 min de carro
Perguntas frequentes
Chalé Gatlinburg com 2 Quartos, Vista Para a Montanha, Mesa de Bilhar e Banheira de Hidromassagem é ideal para quem viaja com animais de estimação?
Sim, esta propriedade permite cães (limite de 2 no total) com peso máximo de 23 kg por animal.
Quanto custa ficar em Chalé Gatlinburg com 2 Quartos, Vista Para a Montanha, Mesa de Bilhar e Banheira de Hidromassagem?
A partir de 28 de set. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Chalé Gatlinburg com 2 Quartos, Vista Para a Montanha, Mesa de Bilhar e Banheira de Hidromassagem em 10 de jan. de 2027 começam a partir de R$ 513, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Quanto custa o estacionamento em Chalé Gatlinburg com 2 Quartos, Vista Para a Montanha, Mesa de Bilhar e Banheira de Hidromassagem?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Chalé Gatlinburg com 2 Quartos, Vista Para a Montanha, Mesa de Bilhar e Banheira de Hidromassagem?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Chalé Gatlinburg com 2 Quartos, Vista Para a Montanha, Mesa de Bilhar e Banheira de Hidromassagem?
Horário de check-out: 10h.
Onde fica Chalé Gatlinburg com 2 Quartos, Vista Para a Montanha, Mesa de Bilhar e Banheira de Hidromassagem?
Em Chalet Village, esta cabana fica a 4,6 km de Ober Mountain e a 10 km de Parque Nacional das Grandes Montanhas Fumegantes e Ripley's Aquarium of the Smokies. Anakeesta e Gatlinburg Scenic Overlook também ficam a 10 km.
Avaliações
7,2
Boa
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
We had a wonderful time!!! Will book again.
Hospedou-se por 3 diárias em jul. de 2026
Avaliação verificada
10/10 - Excelente
Renae J.
23 de abr. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Awesome stay
Hospedou-se por 3 diárias em abr. de 2026
Avaliação verificada
10/10 - Excelente
Melissa W.
22 de abr. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Overall a beautiful home. Had some issues with the hot tub, but the host was extremely helpful and prompt with the reply. Had an amazing time in Gatlinburg, and a beautiful home to spend our downtime in.
Hospedou-se por 4 diárias em abr. de 2026
Avaliação verificada
10/10 - Excelente
Rikki S.
10 de jun. de 2026
Pontos positivos: Check-in, comunicação e precisão do anúncio
When we arrived the shower door was off the rails, we immediately messaged the host & a maintenance guy was out within the hour, the cabin isn’t in the nicest condition. The drive way is scary but overall a good experience!
Hospedou-se por 3 diárias em jun. de 2026
Resposta de VrboOwner em 10 de jun. de 2026
We're glad our maintenance team was able to respond quickly and get the shower door addressed shortly after you arrived.
We appreciate your honest feedback about the cabin's condition and the driveway, and we're happy to hear that, overall, you had a good experience. We are working on making some updates! Thank you for staying with us, and we hope to welcome you back again for another Smoky Mountain getaway! 🏔️
Avaliação verificada
8/10 - Boa
Ryan L.
8 de jan. de 2026
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Cabin was amazing only downside was the pots and pans were a bit subpar. Staff was welcoming polite and responsive during check in views and hot tub were immaculate!
Hospedou-se por 3 diárias em jan. de 2026
Resposta de VrboOwner em 8 de jan. de 2026
Thank you for the great review! We’re so glad you enjoyed the cabin, the immaculate views and hot tub, and our welcoming, responsive staff. We appreciate your note about the pots and pans and will be sure to review those so we can improve. We’d love the opportunity to welcome you back and earn that 5-star stay next time!
Avaliação verificada
8/10 - Boa
Homeland H.
23 de jun. de 2025
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio
The veiw is very nice and lots of bears
Hospedou-se por 5 diárias em mai. de 2025
Resposta de VrboOwner em 25 de jun. de 2025
Thank you for the review! We're glad you enjoyed the view—it sounds like nature really showed off during your stay. Seeing lots of bears must have added an exciting touch to the experience! We appreciate you staying with us and hope to welcome you back for another memorable visit.
Avaliação verificada
8/10 - Boa
Vinny S.
9 de nov. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
I enjoyed my stay very much at this cabin. The only thing I would say (and it could be me missing it in the listing) is that I wish it wasn’t so hard to get to it. The cabin was creaky as well but that really didn’t make the stay worse at all. I enjoyed the hot tub amenity as well! The views were very nice and it was quiet, but that’s probably because of the time of year.
Hospedou-se por 3 diárias em nov. de 2025
Resposta de VrboOwner em 9 de nov. de 2025
Thank you for the 4-star review! We’re so glad you enjoyed your stay, the peaceful views, and the hot tub! Some of our cabins do have a bit of a mountain drive to get to those great views, but we’re happy to hear you still enjoyed your time. We hope to welcome you back again soon — and hopefully earn that 5-star rating next time!
Avaliação verificada
10/10 - Excelente
Twila S.
14 de dez. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Gatlinburg
Great for family
Hospedou-se por 3 diárias em dez. de 2023
Avaliação verificada
8/10 - Boa
Leslie K.
17 de mar. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great location, cute quirky accommodations
We chose this property for its affordability and proximity and accessibility to Ober, downtown Gatlinburg and the Great Smoky Mountains.This property had all the necessary functionality of mountain cabin. It does have its quirks and I was glad we had an all wheel drive vehicle.
Hospedou-se por 3 diárias em mar. de 2025
Resposta de VrboOwner em 20 de mar. de 2025
Thank you for your review! We’re so glad you enjoyed the cabin’s great location and its proximity to Ober, downtown Gatlinburg, and the Smokies. We appreciate your understanding of the cabin’s quirks and hope the overall experience made for a memorable stay. We’d love to welcome you back in the future!
Avaliação verificada
10/10 - Excelente
Ami M.
12 de mai. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
very nice
The host was super nice and the house was very clean and spacious. Everything i expected and it’s so close to everything .
Hospedou-se por 2 diárias em mai. de 2025
Resposta de VrboOwner em 13 de mai. de 2025
Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience and that our cabin met all your expectations. Our team takes great pride in providing a clean, comfortable, and welcoming stay, and knowing you enjoyed the convenience of our location makes us so happy. We truly appreciate your kind words and hope to host you again soon for another memorable getaway!
Avaliação verificada
6/10 - Razoável
Mary C.
6 de set. de 2025
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio
The staff was very pleasant . HOWEVER THE CABINS ARE FIFTY.AUNT BUGS NEEDS CLEANERS THAT CLEAN.PIC are from first check in had to move due to house not cleaned.Moved to another better place Furniture and beds stunk terrible
Hospedou-se por 4 diárias em set. de 2025
De um site parceiro
8/10 - Boa
Gloria H.
5 de jan. de 2020
Aunt bug cabin rentals
Rating Details:
The property manager was very helpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
It was fun the cabin we stay in was great
Hospedou-se por 4 diárias em dez. de 2019
Avaliação verificada
10/10 - Excelente
Jayne H.
8 de abr. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Pap’s Gig in Gatlinburg
Pap had a gig at Ole Red on a Friday and Saturday night. The family needed a place that was close by and convenient for our stay. This place checked all the boxes.
Hospedou-se por 2 diárias em mar. de 2024
Avaliação verificada
8/10 - Boa
Aaron L.
31 de mar. de 2024
Pontos positivos: Limpeza, check-in, comunicação e localização
Pontos negativos: Precisão do anúncio
Great view
This cabin offered a great view, although the cabin itself was not as nice as the pictures led you to believe.
Hospedou-se por 4 diárias em mar. de 2024
Avaliação verificada
8/10 - Boa
Tiaeishia B.
27 de fev. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Birthday
I book the cabin for my birthday and bring along my kids overall the stay was good on the last day the 2 bathroom toilet flooded the bathroom but other then that I’ll give a 10/10
Hospedou-se por 3 diárias em fev. de 2025
Resposta de VrboOwner em 27 de fev. de 2025
Thanks for your awesome review Tiaeishia! We are so gad you and your family enjoyed the cabin and hope to see you again soon in the Smokies!
Avaliação verificada
4/10 - Insatisfatório
Heath L.
19 de jan. de 2026
Pontos positivos: Check-in e comunicação
Pontos negativos: Limpeza, localização e precisão do anúncio
Cabin is very outdated. Floors are very spongy and loyd when walking. Pool table bumper rail is broken. Pots and pans need to be replaced really bad. Bedrooms are upstairs and thermostat is downstairs. Pictures that are posted are not current at all.
Hospedou-se por 3 diárias em jan. de 2026
Avaliação verificada
6/10 - Razoável
leila G.
1 de jun. de 2024
Pontos positivos: Limpeza, check-in e comunicação
Pontos negativos: Localização e precisão do anúncio
If you are up to drive a very steep scary drive way then this place is for you.
Every thing was good except the mattress was not very comfortable.
Hospedou-se por 7 diárias em mai. de 2024
Resposta de VrboOwner em 1 de jun. de 2024
Thank you for your feedback. We're glad you enjoyed your stay overall, but we're sorry to hear about the mattress and the driveway. We'll take your comments into consideration to improve our guest experience.
Avaliação verificada
2/10 - Terrível
Hannah Y.
4 de jan. de 2026
Pontos positivos: Check-in
Pontos negativos: Limpeza, comunicação, localização e precisão do anúncio
The cabin was nasty! The sink didn’t drain first day, poop on one of the towels, no water for two days, gas leak when lighting the fireplace (had to call 911), shower door broke, rat poop, smelled awful like rat pee, internet kept going off, hot tub couldn’t be used when my kids got in it after 5 mins they were itching so bad and it smelled awful. Talked to the cabin rental company and they haven’t done anything to give us any money back. Never will rent again.
Hospedou-se por 7 diárias em dez. de 2025
Avaliação verificada
6/10 - Razoável
Melanie K.
1 de ago. de 2023
Pontos positivos: Check-in, comunicação e precisão do anúncio
Could use a deep clean
Nice place, ceiling fans and woodwork pretty dirty. Cigarette butts all over drive in front. Nice breeze and view.
Hospedou-se por 7 diárias em jul. de 2023
Avaliação verificada
8/10 - Boa
Paul M.
28 de jun. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Nice place
Excellent facilities — however, not stocked well with utensils (only four forks) and you need to bring your own dish soap. There is some trash outside near the porch (glass bottles, cigarette butts, etc.) Nice location but be aware you are going up some steep hills at times. A nice place for a good place for a fair price but could use some TLC.
Hospedou-se por 2 diárias em jun. de 2024
Avaliação verificada
2/10 - Terrível
Dustin M.
19 de jan. de 2025
Pontos positivos: Localização
Pontos negativos: Limpeza, comunicação e precisão do anúncio
Wouldn’t recommend
Great location but cleanliness could be much better and infested in lady bugs in the bedrooms & was told it’s seasonal & there’s nothing they can do about it. Definitely just an older cabin, & not what you’d expect for the price.
Hospedou-se por 4 diárias em dez. de 2024
Resposta de VrboOwner em 22 de jan. de 2025
Thank you for your feedback. We apologize for the issues you experienced during your stay, particularly with cleanliness and the presence of ladybugs. We understand your concerns and will certainly take them into consideration as we continue to improve the guest experience. We do our best to provide an enjoyable stay, and we appreciate your valuable input.
Avaliação verificada
6/10 - Razoável
Sherri K.
5 de mar. de 2025
Pontos positivos: Check-in, comunicação e localização
Pontos negativos: Limpeza e precisão do anúncio
Nah.
The property was OK but dirty all around. Not well taken care of overall. Called the office but they didn’t seem too worried about it. The driveway is a killer! The hot tub smelled moldy. Other than that the view was great, the fireplace was great. The WiFi worked good.
Hospedou-se por 3 diárias em fev. de 2025
Resposta de VrboOwner em 6 de mar. de 2025
Thank you for your feedback. We’re glad you enjoyed the view, fireplace, and WiFi during your stay. However, we’re truly sorry to hear about the cleanliness issues and the hot tub. This is not the standard we strive for, and we’ll address these concerns with our team to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide a better experience in the future.
Avaliação verificada
2/10 - Terrível
Meredith C.
28 de set. de 2025
Pontos positivos: Check-in e comunicação
Pontos negativos: Limpeza, localização e precisão do anúncio
Honestly, if I could, I would give this a negative 5 review. The pictures ARE NOT what they are in person. There are MULTIPLE scratches, patches, dust, webs, stains, and a bad smell throughout the whole cabin. We had an issue with stink bugs throughout the whole place as well. The decorations are very poor & creepy. The driveway to get there is awful, so be prepared. A small car like a Camry would not make it - my SUV barely made it. The pool table is unplayable - it is severely stained and damaged. The front door knob barely closes and needs to be fixed. We requested to be moved and luckily the property manager was able to move us. The company is not bad at all but this property does not need to be rented out any more. WOULD NOT RECOMMEND.
Hospedou-se por 3 diárias em set. de 2025
Resposta de VrboOwner em 28 de set. de 2025
Thank you for sharing your feedback. We are very sorry to hear that your experience at this property did not meet your expectations. Please know that we take all guest concerns seriously. We apologize for the issues you encountered with cleanliness, maintenance, and the condition of the cabin.
We’re glad our property manager was able to assist you with a move, and that the cabin you were moved to met your expectations. Your comments have been shared with the owner so that repairs, cleaning, and improvements can be addressed.
We regret that this property did not meet your needs, and we appreciate you bringing these matters to our attention so that we can continue to improve for future guests.
Avaliação arquivada
2/10 - Terrível
Sandra B.
9 de set. de 2016
Not for the Faint Hearted
Rating Details:
The property manager was more than helpful.
The vacation rental was clean.
I was somewhat unhappy with the location.
I was satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
The driveway was nearly impossible to use . . . repair to the blacktop should be done immediately. It was so bad, we couldn't venture out for evening meals, for fear of NOT being able to return without sliding off the side.The carpet on the stairs and bedrooms were in bad need of cleaning. The bedding was comfortable. The hot tub was 116 and only filled to the middle of the jets on the first night. . . we had to call the next day to have to filled properly.
Hospedou-se por 4 diárias em set. de 2016
Resposta de VrboOwner em 28 de jul. de 2023
Thank you for staying with us, and for sharing feedback about your experience with our rental company. We apologize for the inconveniences caused to you, during your stay! Your information is greatly appreciated and will be very helpful to us in creating a more positive experience for future guests of this cabin. We appreciate you, and hope you enjoyed your trip to our area.
Avaliação verificada
2/10 - Terrível
Theresa B.
10 de dez. de 2024
Pontos positivos: Check-in e comunicação
Pontos negativos: Limpeza e precisão do anúncio
Very disappointing
The chalet was dirty! We did not leave a tip for the cleaning people because it was obvious they don't clean. We're curious as to what our Housekeeping Fee was for. The floors were so dirty that the bottoms of our socks were very discolored after walking around without shoes. Cob webs were in both bathrooms. The whole house had a very foul odor. After seeing a live mouse in the kitchen, we believe the odor was from a dead mouse somewhere within. Also, the outlet in that is on the other side of the laundry did not work. We tried multiple things but could not get it to work so we just used the bedroom outlet closest to the bathroom door. The pool table is broken on one end and there is only one cue stick. All of the issues I have mentioned have been listed in other reviews and nothing has been done about them. Obviously the complaints are not important to the owners. In addition, with it being December, it would have been nice to have had some hint of Christmas decor since that was our main reason for going this time of year. It was just very disappointing and we will not be staying at this rental nor any others from Aunt Bugs for fear they may all have the same issues.
Hospedou-se por 2 diárias em dez. de 2024
Resposta de VrboOwner em 11 de dez. de 2024
We truly regret that your stay was disappointing. Your feedback is essential for us to improve the property and our services, and we take your concerns seriously. We apologize for the cleanliness issues, the unpleasant odor, and the maintenance problems you encountered. These are certainly not up to the standards we strive for, and we will be addressing them with our housekeeping and maintenance teams right away. We also appreciate your feedback about the lack of holiday decor. Thank you for bringing these matters to our attention; we will work hard to make the necessary improvements so that future guests have a better experience.