New! Modern lakeside retreat-hot tub-trails-kayak

Just read your review. So Sad that you left a very negative reviews. We have a central heat which means even the 1st floor is the same temperature controlled as up stairs ( up stairs thermostat controls The whole house).On Top of that we have extra floor heating as an option. It has a purpose for floor heating set as certain temperature. If it gets too high, it mess up the central heat as the whole. When I got to the house, the downstairs and upstairs felt like sauna. ( the floor heat has been recommended to set up like that from previous owner who built the house, the note by floor heat is written by them) So sorry about the code for check in. ( one mistake should not lead to the whole communication) We had a family emergency as I mentioned. We were saying Goodbye to my husband’s dying father on death bed. We have been in -------- business for many years. All 5 stars.I never had a problem with communication with guests. We just added vrbo. Your review leads to a complete misunderstanding our place and about how I communicate.