Orlando, Flórida (MCO-Aeroporto Internacional de Orlando)
Airport, Orlando, Flórida (MCO-Aeroporto Internacional de Orlando)
30 min de carro
Quartos e camas
6 quartos (acomoda 12 pessoas)
Quarto 15
1 cama King
Quarto 16
1 cama Queen
Quarto 17
1 cama Queen
Quarto 18
1 cama Queen
Quarto 19
2 camas de solteiro
Quarto 20
2 camas de solteiro
4 banheiros
Banheiro 9
Vaso sanitário · Apenas chuveiro
Banheiro 10
Vaso sanitário · Apenas chuveiro
Banheiro 11
Vaso sanitário · Apenas chuveiro
Banheiro 12
Vaso sanitário · Apenas chuveiro
Espaços
Cozinha
Escritório
Sacada
Jardim
Sobre esta propriedade
Family Home with Pool, BBQ & Cinema Near Disney
Summary:
Looking for a family-friendly vacation rental with your own private swimming pool? What if it had incredible lake views? And space for 12 of your nearest and dearest? We've got you covered with this gorgeous 6-bedroom lake-front property at the secure gated Bella Vida Resort! Watch your troubles float away as you plunge into the swimming pool on your own private sundeck. Soak up the Florida sunshine on your outdoor loungers. Plus you'll be near theme parks, golf, dining and shopping!
The Space:
Lakeside Luxury Meets Resort Bliss! This 6-bedroom, 4-bathroom tropical escape is your ticket to laid-back luxury in the stunning Bella Vida Resort – just minutes from Orlando’s world-famous theme parks. Perfect for families or groups of up to 12, this home combines cozy comfort, stylish touches, and a prime lakeside location with resort-level perks. From your private pool to an epic movie room and billiards lounge, every moment here is designed for fun, relaxation, and making memories.
Sun, Fun & Alfresco Feasting:
• Step outside to your screened-in patio oasis with no rear neighbors and unbeatable lake views. It’s your own slice of paradise!
• Private screened-in swimming pool with child safety fence
• Sun loungers to soak up the rays
• Poolside dining for 4 + outdoor BBQ grill
• Covered, lake-facing sundeck for shaded serenity
Movie Nights & Game Time:
• When the sun sets, the fun doesn’t stop. Your entertainment options are right at home.
• Pool table with ping-pong topper for family-friendly entertainment.
• Smart TVs in every bedroom + high-speed Wi-Fi for streaming and sharing
Eat, Lounge & Connect:
• Designed with togetherness in mind, this home makes it easy to cook, dine, and hang out.
• Fully equipped chef’s kitchen with double sink, dishwasher, large fridge/freezer, oven, stovetop, microwave, coffee maker, toaster, blender & kettle
• Indoor dining for 8 + kitchen island seating for 4
• Cozy open-concept living area with central air and Smart TV
• In-home laundry machines (washer and dryer)
Sleep Easy, Dream Big:
With 8 beds across 6 bedrooms, everyone has space to relax and recharge.
First Floor
• Bedroom 1: King bed
• Bedroom 2: Queen bed
Second Floor
• Bedroom 3: Queen bed
• Bedroom 4: Queen bed
• Bedroom 5: 2 Twin beds
• Bedroom 6: 2 Twin beds
(All bedrooms feature fresh linens, Smart TVs, and plenty of space to unpack and unwind.)
Resort Access Included:
• As our guest, you’ll enjoy complimentary access to the beautiful Bella Vida Resort – over 6,700 square feet of fun and relaxation!
• Gated entrance with 24-hour attendant
• Concierge service & massive clubhouse
• Heated resort-style pool & outdoor Jacuzzi hot tub
• Sand volleyball, basketball, and bocce courts
• Playground & video arcade
• Cyber café, movie theater & fitness center
Extras That Matter:
• Free onsite driveway parking (clubhouse overflow also available)
• Central air conditioning
• Complimentary high-speed internet throughout
• Family-friendly layout with plenty of room for everyone
Why Stay With Us?
We’re experts at delivering unforgettable group getaways. Our homes are clean, spacious, and full of personality — from custom designs to immersive entertainment spaces. We handle the details, so you can focus on fun.
This isn’t just a stay — it’s your group’s next great adventure. Book today!
Guest Access:
Parking:
• Guest can also park to the clubhouse, overnight parking is allowed for up to 2 vehicles.
Resort Access:
•Guests will enter the community through the security gate where they will be greeted by a guard. Bella Vida resort does not allow trailers of any kind (ie. boats, trailers, RV's, campers, U-Hauls, etc).
• You'll also gain full access to the luxurious BellaVida Resort, which features a large resort style swimming pool, a fitness facility, games room, cafe, volleyball and basketball courts, and plenty of space to lounge.
The Neighborhood:
The house is minutes away from Disney World's Magic Kingdom, Epcot, Hollywood Studios, Animal Kingdom, SeaWorld, and Universal Studios.
Nearby attractions include:
• Camping World Stadium
• Dr. Phillips Center for the Performing Arts
• Amway Center
• Orlando Science Center
• Lake Eola Park
• CFE Arena
• Mennello Museum of American Art
• Festival Park
• Bob Carr Theatre
• Cranes Roost Park
• Lake Louisa State Park
• Orlando City Stadium
• Audubon Park Garden District
• Orlando Watersports Complex
• Formosa Gardens Event Center
• Gaston Edwards Park
• Lakeridge Winery
• The Florida Mall.
Getting Around:
This home is perfectly located in the gated Bella Vida Resort, just minutes from major attractions, shopping, and dining.
By Car:
• Walt Disney World: ~15 minutes (5 miles)
• Universal Studios & Islands of Adventure: ~25 minutes
• SeaWorld Orlando: ~20 minutes
• Orlando International Airport (MCO): ~30 minutes
• Old Town Kissimmee: ~10 minutes
• Target, Walmart, Publix, and restaurants: less than 5 minutes away
Resort Paths:
• Bella Vida Resort features walking and biking trails throughout the community, great for a morning jog or a casual stroll to the clubhouse.
Other Things to Note:
• For a smooth and secure check-in experience, all guests may be required to complete ID and Enso Boarding Pass verification before arrival. Check-in instructions will be shared once verification is completed. Thank you for helping us ensure a seamless stay!
• Please note that pool service is scheduled weekly and may occur during your stay. Technicians will only access the pool area. Thank you for your understanding.
Pet Friendly:
• Pets are welcome. Maximum of two pets under 60 lbs each. A pet fee of USD 139 per pet applies and will be added if pets are included at booking. If not declared during booking, fees will be charged separately. Please note the platform may allow only one pet selection; additional pet fees are collected after booking.
Additional Services:
• BBQ propane tank: one-time USD 69
• Pool heating: USD 35/night (2-night minimum, 24h notice required)
• Pack ’n Play: USD 39 (one-time)
• Highchair: USD 29 (one-time)
House Rules:
• No parties, events, smoking/vaping
• On-time check-out required; late departure fees apply
• Clean up after yourself and pets
• No firearms or weapons
• Rule violations may result in extra charges or eviction without refund
Notice: Bellavida community rules apply; RVs, ATVs, dirt bikes, UTVs, and similar vehicles are prohibited. Parking restrictions near La Fuentes are enforced due to repairs; towing may occur.
Interaction with Guests:
We work with a team of dedicated hospitality professionals who will assist us in providing you with 5-star quality service. Your recommendations and questions are important to us and we're here 24/7 to assist you. Please don't hesitate to reach out to us at any time.
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Informações importantes
O que você precisa saber
Propriedade nº 4944485vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita dinheiro.
Festas ou eventos de grupos no local são estritamente proibidos
Aceita-se aluguéis de longa duração
O anfitrião informou que a propriedade tem detector de monóxido de carbono.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem itens como extintor de incêndio.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
Informações a área
Kissimmee
esta casa de temporada fica em Kissimmee. Old Town e Disney Springs™ são dois espaços ideais para quem gosta de compras. A região também oferece atrações como Walt Disney World® Resort e Disney's Hollywood Studios®. Assista a um evento ou a um jogo em ESPN Wide World of Sports Complex e reserve um tempo para conhecer Epcot®, uma das atrações imperdíveis desta área.
Give Kids the World Village - 11 min de caminhada - 0.9 km
Shingle Creek Regional Park - 12 min de caminhada - 1.0 km
Medieval Times - 18 min de caminhada - 1.6 km
Pirate's Island Adventure Golf - 2 min de carro - 1.1 km
192 Flea Market - 2 min de carro - 1.4 km
Opções nos arredores
Estação Poinciana - 14 min de carro
Estação Kissimmee - 17 min de carro
Aeroporto de Kissimmee Gateway (ISM) - 12 min de carro
Restaurantes
Wawa - 3 min de carro
Steak 'n Shake - 3 min de carro
Chick-fil-A - 19 min de caminhada
Medieval Times Dinner & Tournament - 3 min de carro
Pollo Tropical - 4 min de carro
Perguntas frequentes
Family Home with Pool, BBQ & Cinema Near Disney tem piscina?
Sim, esta propriedade conta com uma piscina externa.
Quanto custa ficar em Family Home with Pool, BBQ & Cinema Near Disney?
A partir de 15 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Family Home with Pool, BBQ & Cinema Near Disney em 30 de jul. de 2026 começam a partir de R$ 1.400, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.
Family Home with Pool, BBQ & Cinema Near Disney é ideal para quem viaja com animais de estimação?
Não, animais de estimação não são permitidos nesta propriedade.
Quanto custa o estacionamento em Family Home with Pool, BBQ & Cinema Near Disney?
Estacionamento no local disponível na propriedade.
Qual é o horário de check-in em Family Home with Pool, BBQ & Cinema Near Disney?
Horário de início do check-in: 16h.
Qual é o horário de check-out em Family Home with Pool, BBQ & Cinema Near Disney?
Horário de check-out: 10h.
Onde fica Family Home with Pool, BBQ & Cinema Near Disney?
Em Kissimmee, esta casa de temporada fica a 15 minutos a pé de Shingle Creek Regional Park e Give Kids the World Village. Medieval Times e 192 Flea Market também ficam a 3 km.
Avaliações
8,0
Muito boa
A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The place was clean and cozy
Mulenga C.
Hospedou-se por 2 diárias em jan. de 2026
Resposta de VrboOwner em 5 de mar. de 2026
Thank you for your kind words! It’s wonderful to hear that you found our place clean and cozy. We strive to create a welcoming atmosphere for all our guests, and your feedback reassures us that we’re on the right track. We hope you enjoyed your stay and look forward to hosting you again in the future!
Verificada
10/10 - Excelente
Rob V.
10 de set. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Lovely property, great location.
Rob V.
Hospedou-se por 14 diárias em ago. de 2025
Resposta de VrboOwner em 8 de out. de 2025
Thank you, Rob, for your kind words! We're thrilled to hear that you enjoyed your stay at Upstay and appreciated the lovely property and its great location. It means a lot to us to know that our guests have a wonderful experience. We hope to welcome you back for another visit soon!
Verificada
10/10 - Excelente
Dorothy S.
12 de jul. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Simply Amazing
We had an amazing time and the villa was very warm and charming, My my entire family really enjoyed themselves.
Dorothy S.
Hospedou-se por 5 diárias em jul. de 2025
Resposta de VrboOwner em 31 de ago. de 2025
We’re thrilled to hear that you and your family had such an amazing time at our villa! It warms our hearts to know that you found it charming and that everyone enjoyed their stay. We strive to create a welcoming atmosphere for our guests, and your feedback truly validates our efforts. We hope to welcome you back for another wonderful getaway in the future!
Verificada
10/10 - Excelente
Nakia W.
11 de jun. de 2025
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
The home was was very nice and peaceful. If I was to visit Kissimmee again, I would love to have that home again.
Nakia W.
Hospedou-se por 4 diárias em mai. de 2025
Verificada
10/10 - Excelente
Jason K.
3 de jan. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great VRBO
Excellent
Jason K.
Hospedou-se por 2 diárias em jan. de 2025
Verificada
10/10 - Excelente
Maria E.
7 de dez. de 2023
Pontos positivos: Limpeza, check-in, comunicação e precisão do anúncio
Great home close to Disney!
The host was amazing and we enjoyed our stay. Will keep in mind for future visits!
Maria E.
Hospedou-se por 2 diárias em nov. de 2023
Resposta de VrboOwner em 26 de jun. de 2024
Thank you for your kind words,Maria! We're delighted to hear that you enjoyed your stay and found the hosting to be amazing. We look forward to welcoming you back on your future visits!
Verificada
10/10 - Excelente
Laurie S.
12 de dez. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great place!
Such a great stay! Check-in was easy. We have a large family and accommodations were perfect for us. Location was great! Parking was not an issue.
Laurie S.
Hospedou-se por 2 diárias em dez. de 2021
Resposta de VrboOwner em 26 de jan. de 2022
Hello Laurie,
Thank you for your review! We are happy to hear you have enjoyed your stay. As hosts, we appreciate you taking the time in rating your experience. We look forward to hosting you again in the future!
Verificada
6/10 - Razoável
courtney b.
14 de out. de 2025
Pontos positivos: Limpeza, check-in e precisão do anúncio
Pontos negativos: Localização
House was very nice and beds were super comfy. We had 12 people and had to rent an oversized vehicle. Our vwhicle was less than an inch over the sidewalk and it was towed. Causing us to be super late to one of the Disney parks and costing us 200. Their HOA is the ruddest people ive ever talked to! The owner was very pleasant about the situation but was not able to hwlp in any way with this situation. Due to this experience, I will not stay here again.
courtney b.
Hospedou-se por 5 diárias em out. de 2025
Verificada
10/10 - Excelente
Aspen T.
24 de jul. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The pool is everything!!
My family and I truly enjoyed our stay and would recommend this home to other families. The private pool was so convenient and refreshing after a long day at the parks. The host was always available for questions and checked in periodically during our stay. Overall, great stay!
Aspen T.
Hospedou-se por 3 diárias em jul. de 2021
Verificada
10/10 - Excelente
Karen C.
7 de mar. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing experience
Very nice and clean
Close to stores restaurants and gas stations. Amazing neighborhood.
Definitely coming back
Karen C.
Hospedou-se por 3 diárias em fev. de 2022
Resposta de VrboOwner em 23 de mai. de 2022
Hello Karen,
Thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time in rating your experience and we look forward to hosting you again in the future!
Verificada
10/10 - Excelente
Charles B.
4 de mar. de 2021
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Kiss 2021
Nice quiet neighborhood, great property, well-maintained.
Charles B.
Hospedou-se por 10 diárias em fev. de 2021
Verificada
10/10 - Excelente
Tim J.
4 de out. de 2024
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Pleasantly surprised.
We usually book at another site but it wasn’t available for this trip. We were pleasantly surprised with this house. Beds and couches were comfortable. Kids enjoyed the pool and game room. Will definitely consider renting from here again.
Tim J.
Hospedou-se por 3 diárias em set. de 2024
Verificada
10/10 - Excelente
Mindy R.
5 de out. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
The family home with a pool was a wonderful clean place to stay. We enjoyed the open floor plan and plenty of rooms for our family of 8! The kitchen had everything we needed to cook our meals when we were not on our adventures in the area. It was a nice location and neighborhood especially having access to the little trail around the pond. My husband and son loved to go walking in the morning around it enjoying the wildlife they saw... One morning while having coffee by the pool we saw a raccoon enjoying the trail too! Our family enjoyed the pool each night we came home and one day we just relaxed from the busy schedule at the house too!Communication with our host was great, she checked in on us to make sure everything was okay and if we had a question she was quick to respond. Please be mindful of the sidewalk when you park your cars, as stated in the check in info. The development is very strict and will tow the vehicle. Overall all this house was wonderful and my family and I would stay in it again when we come to Orlando again!!
Mindy R.
Hospedou-se por 8 diárias em set. de 2025
Resposta de VrboOwner em 14 de out. de 2025
We’re thrilled to hear that you and your family had such a wonderful stay at our home in Kissimmee! It’s great to know that the open floor plan and spacious rooms worked well for your group of eight. We’re glad you found the kitchen well-equipped for your meals and that you enjoyed the peaceful neighborhood, especially the trail around the pond. It sounds like your husband and son had a fantastic time exploring the wildlife, and we love that you got to share those special moments by the pool.
Thank you for highlighting our communication; we always strive to ensure our guests feel supported during their stay. We appreciate your reminder about parking, as it’s important for everyone to follow the guidelines to avoid any issues. We would be delighted to welcome you back on your next trip to Orlando!
Verificada
10/10 - Excelente
Kerri R.
22 de jan. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Simple and Comfy
House was nice. Simple and to the point. Had bare minimum in kitchen for cooking but we mostly ate out while visiting and avoided cooking. The house had just enough to get us by. Could use some updates in general like any other home, but overall a nice comfortable place to stay and very comfortable beds. Host was very nice and communicated whenever necessary. It was a pleasure to stay here and the overall we were happy. .
Kerri R.
Hospedou-se por 7 diárias em jan. de 2025
Verificada
10/10 - Excelente
Christopher and Ana M.
26 de jan. de 2025
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Coffee
The house well kept. They had shampoo and conditioner and soap in all bathrooms and extra towels. The kitchen and its appliances and pots and pans were fine. It would have been amazing to have coffee available when we arrived maybe a coffee bar of some kind. The bathrooms were clean and the beds were comfortable. We would recommend this home. Thank you to the hosts for making it easy.
Christopher and Ana M.
Hospedou-se por 2 diárias em jan. de 2025
Resposta de VrboOwner em 2 de fev. de 2025
Thank you for your wonderful review, Ana! We're glad you found the house well-kept, and that the kitchen and bathrooms met your needs. We appreciate the suggestion for a coffee bar and will consider it for the future. We're thrilled to hear you had a comfortable stay and would recommend the home. Thank you for choosing us, and we’d love to host you again!
Verificada
8/10 - Boa
John M.
15 de jan. de 2023
Pontos positivos: Check-in, localização e precisão do anúncio
Mecum Auction trip
Property was Ok. Needs some repair.
John M.
Hospedou-se por 3 diárias em jan. de 2023
Resposta de VrboOwner em 30 de jan. de 2023
Hi John, thank you for taking the time to provide your feedback. We have addressed all concerns brought up. We are so sorry for the shortfalls experienced. We appreciate your kindness and understanding.
Verificada
8/10 - Boa
Jay L.
1 de dez. de 2023
Pontos positivos: Check-in, comunicação, localização e precisão do anúncio
Excellent Customer Service with host
Even though we had some issues from the property, the host(Upstay) took care of them promptly and their communication via email was friendly, knowledgeable and helpful.
Thank you so much!!
Jay L.
Hospedou-se por 6 diárias em nov. de 2023
Verificada
10/10 - Excelente
Maranda B.
24 de mar. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great place
It’s a great place def would come back but pool was good could’ve been a little bit cleaner I mean we cleaned it but need new pool net really nothing to complain about another then a hair in one of the pillow cases but nobody slept there it’s really something you or I would’ve looked over but thumbs up 👍🏽
Maranda B.
Hospedou-se por 2 diárias em mar. de 2022
Resposta de VrboOwner em 24 de mai. de 2022
Hello Bear,
Thank you for your review! We are happy to hear you have enjoyed your stay. We appreciate you taking the time in rating your experience and we look forward to hosting you again in the future!
Verificada
10/10 - Excelente
Christine P.
15 de jul. de 2022
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Family vacation 2022
House was nice. Could use some upgrades. Upstairs was hot but manageable. Garage game room would be better if a fan was in there. Some construction outside. After all nice and would recommend
Christine P.
Hospedou-se por 5 diárias em jul. de 2022
Resposta de VrboOwner em 17 de ago. de 2022
Hello Christine, thank you for taking the time in providing your feedback. We will look into all concerns brought forward. Please accept our apologies for the shortfalls experienced. We appreciate your kindness and understanding. Hopefully, we will have a chance to host you again in the future.
Verificada
10/10 - Excelente
Thomas G.
19 de mar. de 2023
Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
House Fit Family of 12 Like a Glove
Very nice house in a quiet neighbourhood. Lay-out and bedrooms were perfect for 3 adults and 6 kids in the 7-13 range. Poil, covered in a Lanaii, was perfect. We paid to heat it and you should pay to start the heat a day ahead. BBQ was so-so but adequate. Cleanliness was excellent. Kitchen lacked some utensils but when requested the management company -Upstay -reacted very quickly and provided extra plates and utensils, including the all-important corkscrew! An excellent rental and I will rent from them again anytime. Thanks to Upstay.
Thomas G.
Hospedou-se por 8 diárias em mar. de 2023
Resposta de VrboOwner em 6 de abr. de 2023
Thank you for your review, Thomas! We are happy to hear you have enjoyed your stay. We appreciate you taking the time to rate your experience!
Verificada
6/10 - Razoável
Jessica H.
18 de fev. de 2023
Pontos positivos: Check-in e comunicação
Not as expected
Pros: The house was nice and big, which was great for our group. We liked the pool that overlooked the pretty pond. We liked the proximity to Give Kids the World and there are lots of restaurants and stores nearby.
Cons: There were stains all over the carpets and wall. The house didn’t seem very clean. The coffee maker was really dirty. There weren’t many towels and no washcloths. Also, it’s in a gated community and that was kind of a pain.
Jessica H.
Hospedou-se por 5 diárias em fev. de 2023
Resposta de VrboOwner em 9 de mar. de 2023
Hi Jessica, thank you for taking the time to provide your feedback. We have addressed all concerns brought up. We are so sorry for the shortfalls experienced. We appreciate your kindness and understanding.
Verificada
2/10 - Terrível
Gary S.
11 de jan. de 2025
Pontos positivos: Check-in e comunicação
Pontos negativos: Limpeza e precisão do anúncio
Run, don’t walk away from this property
Very poor experience and quality. Movie theater was so old even Prime and Netflix didn’t work. Carpet and coaches were old, stained and provided no support when sitting. The heating did not work for the first day and then only upstairs the second day. Sleeps 12 but not enough provisions in the cupboards for that many. Only 2 trash bags provided and no toilet paper refills. We carpet hasn’t been replaced in like 20 years and you can feel the underfloor if you walk around in bare feet. We usually do a few VRBO stays each year and this was by far the worst property we have ever stayed in.
Gary S.
Hospedou-se por 8 diárias em jan. de 2025
Verificada
4/10 - Insatisfatório
Nicole R.
1 de abr. de 2025
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza e precisão do anúncio
Poorly maintained home
This property has potential to be highly recommended, but needs major maintenance and better management. Let's start with cleaning, not thoroughly cleaned at all, hair from previous guests were all over the house including the kitchen. The bar stools were dirty from top to bottom. There's a huge stain on the landing of the stairs that several other vacationers have mentioned. I couldn't believe that it was still there. The tub in the upstairs bath is clogged and I saw that mentioned in a previous review. It's obvious that this home owner or manager Only wants to collect money. I actually went to Wal-Mart and bought cleaning supplies so that we could clean the house to feel comfortable. Next day management reached out to me offering a cleaning crew. That should have been done prior to my check in. Poorly maintained....just cares about collectingmoney.the
Nicole R.
Hospedou-se por 2 diárias em mar. de 2025
Resposta de VrboOwner em 31 de ago. de 2025
We appreciate you taking the time to share your feedback about your stay with us. We sincerely apologize for the issues you encountered during your visit. It’s clear that we fell short of our standards, and we are committed to addressing these concerns immediately.
We understand how important cleanliness is, and we are currently reviewing our cleaning protocols to ensure that our home is thoroughly prepared for each guest. The maintenance issues you mentioned, including the stain on the stairs and the clogged tub, are being prioritized for resolution.
We regret that you felt the need to purchase cleaning supplies during your stay, and we appreciate your patience when our team reached out to offer assistance. Your experience is not reflective of the level of service we strive to provide, and we are taking your comments seriously to improve our management practices.
Thank you for bringing these matters to our attention, and we hope to have the opportunity to host you again in the future, providing you with the experience you deserve.
Verificada
2/10 - Terrível
Madison A.
18 de mar. de 2025
Pontos positivos: Check-in e localização
Pontos negativos: Limpeza e comunicação
March 2025 vacation
We stayed at the house 2nd week of March. On arrival the house had a strong smell of Clorox from the cleaners being there. Upon taking luggage upstairs, we discovered the carpet soaked with Clorox and was soaking wet! Pictures were taken and sent through messages. We were told they were going to reach out to the cleaners to see what happened. Instead, we received an email stating they were keeping our security deposit due to the damage! We did NOT damage the carpets!! We have reached out for several days with no response! Also the main microwave over the stove, smelled like hot wires when used. Black mold was noted over the bed around the vent. Shower drains were clogged upstairs. The house is in a great location and short drive to resorts but issues at the house and the management will prevent us from staying again!!
Madison A.
Hospedou-se por 6 diárias em mar. de 2025
Resposta de VrboOwner em 31 de ago. de 2025
We appreciate you taking the time to share your experience with us. We sincerely apologize for the issues you encountered during your stay. It’s concerning to hear about the strong smell of Clorox and the condition of the carpets upon your arrival. We strive to ensure our cleaning team maintains high standards, and we will address this matter with them directly.
Regarding the security deposit, we understand how frustrating this situation must be for you, and we are committed to resolving it. We will investigate the circumstances surrounding the carpet damage and ensure that communication is improved moving forward.
We also take your feedback about the microwave, mold, and clogged drains very seriously. Our maintenance team will be notified immediately to address these issues to prevent future guests from experiencing similar problems.
We’re glad to hear you enjoyed the location, but we regret that your experience with us did not meet your expectations. Thank you for bringing these matters to our attention, and we hope to improve for future guests.
Verificada
8/10 - Boa
Alicia W.
3 de ago. de 2022
Pontos positivos: Limpeza, check-in, comunicação e localização
Nice house but a little misleading
The house had plenty of room and was clean. However, the carpet was all stained and the walls needed paint. The “theater” is there but you must bring your own DVDs. You can’t hook your device to it and no DVDs are provided. The game room is the garage and has a mini pool table with ping pong board that can be added. Nothing else. The access to the pool/fitness room is only from 8-6. You can’t access it any other time. The day of we received instructions that we could not turn the AC cooler than 72 or it would break. So at night it was pretty warm when we tried to sleep. The house was worked for what we needed and overall it was a good experience, the listing was just misleading.
Alicia W.
Hospedou-se por 4 diárias em jul. de 2022
Resposta de VrboOwner em 13 de set. de 2022
Hello Alicia, thank you for taking the time in providing your feedback. We will look into all concerns brought forward. Please accept our apologies for the shortfalls experienced. We appreciate your kindness and understanding. Hopefully, we will have a chance to host you again in the future.
Sobre o anfitrião
Anfitrião: Upstay
We get it - travel needs have changed big time. You want a vibe, a neighborhood, a space that feels like home but without the hassle, and that's where we come in.
Since 2019, we’ve managed hundreds of vacation properties, in 4 different countries, and you can expect best-in-class hospitality from us. Before you arrive we’ll email you all you need to know, and our team is here for you day or night, with 24/7 support.