Quaint Florida Beach Bungalow. Centrally Located, Private & Steps From Beach.

Thank you!

Dear Guests, this is an unfortunate occurrence that we have faced for the first time as VRBO hosts. With the success and enjoyment we've had in hosting many pleased guests, in this case we experienced damage and repair that we had to address immediately once our guest checked out. We personally reviewed and assessed the damage that took place, which was a broken and unusable microwave. We have pictures and video on file of the damage for documentation that was shared with the guest. The appliance was just over 1 year old and in excellent working condition prior to guest check in, again personally inspected by us the owners. To protect us in these matters we do require a $400 refundable deposit that is void upon property inspection once all property is considered acceptable following check out. In this case we had to use these funds to purchase a new microwave immediately and cover labor costs of installation before our next guest check in. We feel this security deposit is fair and necessary for these types of incidents. As hosts we are sorry to have faced this but feel we handled this appropriately and will continue to keep our property in pristine condition to host our future guests. Thank you all for the understanding in this matter and we continue to look forward to hosting many happy guests in the future at our property. The Mermaid Beach Bungalow Chuck & Kathy Kasper