Avaliação verificada
2/10 - Terrível
Leila Y.
26 de jul. de 2026
The house is beautiful and located in a lovely, peaceful area close to several stunning beaches. It has everything needed for a relaxing vacation and the location is ideal for exploring the area.Unfortunately, our stay was significantly impacted by several issues. There was loud construction work nearby that disrupted our vacation for three full days. This was not disclosed before our arrival and made it impossible to enjoy the peace and quiet we were expecting.We also completely lost internet service for the last three days of our stay. Despite reporting the issue immediately, it was never restored before we left. In addition, there was a serious ant infestation in the kitchen, to the point that ants were crawling on us while we were inside the house. The host provided products to help with the ants, which we appreciated, but there was no gesture or compensation offered for the loss of internet or the construction noise.The most disappointing part of our experience was VRBO’s customer service. We contacted them multiple times , hoping they would help us find a solution. Instead, we were repeatedly told to complete a claim form, which we did, including submitting a video clearly showing the extremely loud construction noise. The responses took far too long, and no assistance or practical solution was provided while we were still at the property. We had no option to relocate because there were no accommodations available nearby, first and last time booking with VRBO!
Leila Y.
Hospedou-se por 6 diárias em jul. de 2026


































