The house itself has a great layout and location, but we experienced numerous maintenance issues during our stay. The biggest issue was that the main kitchen refrigerator was unusable for most of the week. The freezer failed and caused us to lose frozen food, and the host never sent anyone to address the refrigerator, leaving us without a main-floor fridge for 4 days of our 7-night stay. We had to use the garage refrigerator two floors below, which was extremely inconvenient for a home at this price point.One upstairs bedroom had significant cooling and humidity issues, making it difficult to use and causing belongings to become damp. We were also locked out on our first night because the provided entry code did not work, leaving our group, including two babies and three other children, outside in the heat while we tried to get help. One oven was inoperable, the grass was over a foot tall, and pool tiles were falling off.While the host communicated with us, they repeatedly said they would look into issues but did not provide meaningful assistance or resolve most problems during our stay. Individually, some issues may be minor, but collectively they significantly impacted our experience. At nearly 12,000 for one week, we expected a much better-maintained property and a level of service consistent with a luxury rental.