Flat Rocks Cottage- ski and swim in the Catskills

Thank you for your feedback. We sincerely apologize for the confusion regarding your departure date. Due to a calendar error on our part, we arrived at the property believing it had already been vacated. Once we realized our mistake, we immediately apologized and relocated to a neighbors property a few houses down. We understand this was an inconvenience and regret the interruption to your stay. Regarding the property itself, we strive to represent the home accurately through our listing description and photos. The home is intentionally rustic in character, and amenities such as the absence of a television are disclosed in the listing, as it’s a place to truly disconnect. We continually maintain and improve the property and appreciate hearing when specific items need attention. We’re glad your family was able to enjoy time together during your visit and appreciate you sharing your experience. Best of luck!