Main Street condo with AC, balcony, on-site dining, hot tub, & firepit

Thank you for your feedback. We’re sorry to hear that the check-in and check-out times did not feel convenient for your travel plans. To clarify for future guests, there were no issues reported with the unit itself or with the service provided during the stay. The concern centered around requests for early check-in and late check-out. While we always try to accommodate those requests when possible, we had back-to-back reservations on those dates and needed the full scheduled time to properly clean, inspect, and prepare the home for incoming guests. Our standard check-in and check-out times are in place to ensure every guest arrives to a thoroughly prepared and well-maintained property. When our calendar allows flexibility, we are more than happy to offer adjustments. Unfortunately, in this case, the turnover schedule did not permit it. We appreciate your understanding and thank you for staying with us.

Thank you for taking the time to share your experience, Christopher. We regret to hear that we were unable to provide you with a pleasant stay. We are glad that you enjoyed your stay in our beautiful home. We will be sure to forward your concern to our local manager, who will work with our homeowner to make the necessary improvements to the home. We hope you will give us the opportunity to host you again.