Chalé, 3 quartos, 2 banheiros, (dorme 8)
- Idiomas :
Elementos de segurança
Tipo de Localização
Sala de jantar
Piscina / Spa
Política de cancelamento
Nenhum reembolso é oferecido em caso de cancelamento
Danos e despesas adicionais
Você será responsável por qualquer dano causado por você ou seus acompanhantes durante a estadia.
Regras da Casa
Permite crianças - Children welcomeChildren welcome
Não permite animais de estimação - pets not allowedpets not allowed
Não permite festas/eventos
Proibido fumar - non smoking onlynon smoking only
Ocupação máxima: 8
dated and dirty
The deck was old and rotten looking. The shower had black mold around it. Base boards and windows were dirty. All the green silk plants need to go in the dumpster, full of dust. The linens on the bed was old and wouldn’t stay on the bed. I get away to relax and not feel like there’s nothing I need to do. But here I wanted to clean but refused with what we paid.
Advertised as “like new and luxurious” but that was not true!
Upon paying in full for this chalet we received an email from the owner telling us not to run the ac lower than 75 bc it would freeze up and that the last electric bill was expensive, that the jetted tub wasn’t jetted, and that the timer was broke on the sauna. I feel this was wrong to send an email about things not working properly instead of just having them fixed and to tell us about the electric bill bc if it was high we could be charged for it. Upon arriving, the chalet had visible rot on the siding, the paint was peeling off. It was advertised as a mile from the Ober but that is not driving distance. It was about a 15-20 min drive to town. The upstairs deck was so rickety was were scared to go out on it. The back deck was splintering and the paint was peeling off. Under amenities it states to have a hot tub and pool. The pool was empty and we never found the hot tub. Their were broken windows, the microwave was broken and taped together, one pan for the oven in horrible condition, one regular size spoon, the tile upstairs is loose, pictures showed a gas grill but a cheap charcoal grill was all that was on The back deck. There were holes worn in the couch. I contacted the owner and he advised he had done $70,000 in updates recently but not sure what that was on. The sheetrock tape was coming off the walls. The towels were old and tattered. I did read the reviews but most were several years old. We travel a lot and this was the most disappointing and falsely advertised VRBO listing we have ever stayed at. The view is nice. If things were actually updated and kept up the chalet would be great. When I contacted the owner all he said was he did a $70,000 renovation and grills weren’t allowed in Gatlinburg BUT there was one on the deck so I am not sure his justification on that. This chalet was falsely advertised and if you rent it you will receive an email about being charged for utilities if his electric bill is too much . We enjoyed our vacation even though this place was falsely advertised.
I have had several people ask about this review. Unfortunately, these guest were asked to leave for violating our policy. This property doesn't sleep 12 people. The pool opens for summer on Memorial Day and closes shortly after Labor Day. There have been numerous upgrades to this chalet that include things like a $4000 kitchen table, not including chairs granite countertops, beautiful new showers, sauna, etc. The guest was correct that the house was hit with hail damage and has been damaged on the exterior rear and side.
The guest mentioned 15-20 minute drive to Ober Gatlinburg. I can walk there in 5 minutes. It is 1 mile down hill or 1000 feet through the woods if you want to hike. They did't read correct. The chalet is 1 mile to Ober Gatlinburg. It is approx 3.5 to down'town Gatlinburg.
Unfortunately they were not honest and didn't read good so when asked to leave about having too many people(12) they chose to submit a review that was not true.
Hundreds of guest have loved this property. If you don't , let me know and I will make it right for you!
Happy and Safe Travels!
Dollywood, Ripleys Acredite ou não, Aquarium of the Smokies