Condomínio

Unpack and Unwind! True Beachfront Condo with Free Beach Service (203)

Galeria de fotos de Unpack and Unwind! True Beachfront Condo with Free Beach Service (203)

Opções para refeição ao ar livre
Cozinha privada
Área de estar
Quarto
Parte interna

Avaliações

9,0 de 10
Maravilhosa
1 quarto1 banheiroAcomoda 4 pessoas

Comodidades populares

  • Piscina
  • Cozinha
  • Wi-Fi grátis
  • Ar-condicionado
  • Lavanderia
  • Academia

Quartos e camas

1 quarto (acomoda 4 pessoas)

Quarto 1

1 cama King

Quarto 2

1 sofá-cama casal

1 banheiro

Banheiro 1

Banheira ou chuveiro

Espaços

Cozinha
Sacada
Área de jantar separada
Jardim
Espaço para refeições

Sobre esta propriedade

Unpack and Unwind! True Beachfront Condo with Free Beach Service (203)

Unit 203 greets you with a one-of-a-kind mural of the beach, painted by the owner, which stretches the length of the entry hallway. Other unique artwork is found throughout the unit, adding character and charm to your stay. Holiday Surf and Racquet Club Unit 203 comfortably accommodates up to 4 guests.

The unit features hardwood floors in the bedroom and living room, while the bathroom, hallway, and kitchen have tile flooring for easy maintenance and a clean, coastal feel. The fully equipped kitchen includes granite countertops, new cabinets, and both a standard drip and Keurig coffee maker, making meal prep easy and enjoyable while taking in breathtaking Gulf views. The living room is perfect for relaxing, featuring a fabric couch, a ceiling fan, and a 55” TV with a DVD player. The sofa has a built-in charging spot for your phone, a chaise section with storage, and adjustable headrests for added comfort. Lift the back of the armless chair, and it transforms into a cozy chaise for lounging. The bedroom offers a king bed and a ceiling fan, along with light, airy décor that complements the coastal theme. The adjoining bathroom features a tub/shower combination, and wall hangings of a Volkswagen bus and Adirondack chair bring a nostalgic touch to your stay.

Unit 203 is located near the west end of the building, providing late afternoon shade on your private balcony, which is furnished with a high patio table and swivel chairs. In the morning, enjoy spectacular sunrises along with Gulf and beach views. Convenient nearby stairs provide quick beach access without waiting for the elevator—it’s just steps away!

This condo includes internet access, as well as bath and kitchen towels provided for your comfort. During your stay, you’ll have access to a fantastic selection of on-site amenities, including a heated pool, two lighted tennis courts, a BBQ grilling area, shuffleboard, exercise rooms, saunas, and coin-operated laundry facilities. Guests will also enjoy complimentary beach service (March–October), which includes two chairs and an umbrella set up for you daily on the beach. A convenient towel-exchange laundry service is available during your stay—simply check with the front desk for scheduled days.

*This property does not allow groups of adults under age 25. No Exceptions. *

Notice: Per HIIA PCRs, Section 4.5(f), tents are not allowed on Holiday Isle.
1) Umbrellas such as the type used for shading the sun on the beach are permitted but must not remain erected unless used. The diameter cannot be greater than 8 ft. Under no circumstances shall umbrellas be left overnight on the beaches of Holiday Isle.

Area Attractions:
Holiday Isle is a peaceful oasis in the heart of Destin, with quiet paved trails perfect for walking or biking. You’re minutes from restaurants, shopping, fishing, golf, and all the excitement Destin is known for. Wander the beach to the jetties—where the Gulf meets Destin Harbor—for iconic snorkeling, fishing, and boat-watching. And just nearby, Destin Commons offers kid-friendly fun with splash fountains, a pirate playground, a mini-train, and 75+ shops and restaurants.

Adicione as datas e descubra os preços

Propriedades semelhantes

Regras da propriedade

Check-in após 16h
Idade mínima para alugar: 25 anos
Check-out até 10h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Propriedade nº 692650vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião informou que a propriedade tem detector de fumaça.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio, kit de primeiros socorros e trava de segurança.

Informações a área

Destin

Na praia em Destin, este condomínio fica no bairro Holiday Isle. Big Kahuna's Water and Adventure Park é uma atração famosa. Outros lugares muito procurados pelos visitantes são Praias de Destin e Miramar Beach, onde é possível admirar as belezas naturais da região. Quem quiser curtir um evento ou assistir a uma partida deve ficar atento à programação em Preston Hood Athletic Complex ou em Fort Walton Beach Tennis Center.
Mapa
Destin, FL

Nos arredores

  • Praias de Destin - 9 min de caminhada - 0.8 km
  • Destin Harbor - 11 min de caminhada - 1.0 km
  • Big Kahuna's Water and Adventure Park - 5 min de carro - 4.3 km
  • Destin Harbor Boardwalk - 8 min de carro - 6.3 km
  • Miramar Beach - 11 min de carro - 9.4 km

Opções nos arredores

  • Aeroporto Regional do Noroeste da Flórida (VPS) - 30 min de carro

Restaurantes

  • ‪Cj’s Hangout - ‬5 min de carro
  • ‪Circle K - ‬4 min de carro
  • ‪Donut Hole - ‬4 min de carro
  • ‪Red Door Saloon - ‬6 min de carro
  • ‪Margaritaville - ‬4 min de carro

Perguntas frequentes

Unpack and Unwind! True Beachfront Condo with Free Beach Service (203) tem piscina?

Sim, esta propriedade tem uma piscina. O tipo de piscina disponível é piscina aquecida.

Quanto custa ficar em Unpack and Unwind! True Beachfront Condo with Free Beach Service (203)?

A partir de 13 de mai. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Unpack and Unwind! True Beachfront Condo with Free Beach Service (203) em 30 de ago. de 2026 começam a partir de R$ 796, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Unpack and Unwind! True Beachfront Condo with Free Beach Service (203) é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Unpack and Unwind! True Beachfront Condo with Free Beach Service (203)?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Unpack and Unwind! True Beachfront Condo with Free Beach Service (203)?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Unpack and Unwind! True Beachfront Condo with Free Beach Service (203)?

Horário de check-out: 10h.

Onde fica Unpack and Unwind! True Beachfront Condo with Free Beach Service (203)?

Em Holiday Isle, este condo de frente para a praia fica no centro da cidade e a 10 minutos a pé de Choctawhatchee Bay e Praias de Destin. Big Kahuna's Water and Adventure Park e Destin Harbor Boardwalk também ficam a 5 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 55 de 86 avaliações
Nota 8 - Boa. 20 de 86 avaliações
Nota 6 - Ok. 7 de 86 avaliações
Nota 4 - Insatisfatória. 3 de 86 avaliações
Nota 2 - Terrível. 1 de 86 avaliações

9,2/10

Limpeza

10/10

Condições e instalações da propriedade

9,8/10

Check-in

9,4/10

Comunicação

9,8/10

Localização

9,6/10

Precisão do anúncio

Avaliações

Verificada

10/10 - Excelente

Brian S.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Amazing hospitality, they left us a bottle of champagne and a cheesecake for our anniversary. Amazing place. Great view, very quiet and clean. Short drive to all of the good restaurants and shops in the area. We didn’t want to leave! We will be returning. Thanks again.
Happy Anniversary!
View from the room
Visitor on the beach.
Hospedou-se por 3 diárias em mar. de 2026
Verificada

10/10 - Excelente

Shellea M.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Loved everything about the HRSC. Was very quiet except for one family that seemed to think everyone would like their music, which we did not, nor how loud they played it. One of the maintenance guys also had to tell them that they were not allowed to drink their drinks in the pool. Other than that, it was fabulous.
Hospedou-se por 5 diárias em mar. de 2026
Verificada

10/10 - Excelente

Dana R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Perfect stay! Steps from the beach and amazing views and location! Will stay here again for our anniversary next year!
Hospedou-se por 4 diárias em set. de 2025
Resposta de VrboOwner em 15 de out. de 2025
Thank you so much! We’re thrilled you had the perfect stay and loved the beach access and views. How wonderful that you plan to return for your anniversary — we can’t wait to welcome you back and help make it just as special!
Verificada

10/10 - Excelente

Amber R.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Mother/daughter trip

Absolute perfect location for a mother/daughter trip! Beautiful and right on the beach!!
Hospedou-se por 2 diárias em jul. de 2025
Resposta de VrboOwner em 26 de dez. de 2025
Thank you so much for your review! We’re thrilled to hear your mother/daughter trip was such a special one and that you enjoyed the perfect beachfront location and beautiful surroundings. We truly appreciate your feedback and hope to welcome you back again soon! Warm regards, HSRC Guest Services Team
Verificada

10/10 - Excelente

Lisa

Pontos positivos: Limpeza, condições e instalações da propriedade e comunicação
Excellent stay Will definitely return
Hospedou-se por 2 diárias em abr. de 2025
De um site parceiro

10/10 - Excelente

Alberto

A+

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great little apartment/condo!
Resposta de VrboOwner em 4 de set. de 2025
Alberto, Thank you for your wonderful feedback! We’re delighted to hear you enjoyed the location, cleanliness, spaciousness, and beautiful views. We look forward to welcoming you back for another perfect stay! Warm regards, Holiday Surf and Racquet Guest Service Team
Verificada

10/10 - Excelente

Llana D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Amazing

Absolutely loved our stay, the beach was clean, the beach service was easy to use. I really appreciated the birthday balloons and cake for my Aunt on check-in!!! You guys really knocked it out of the park!!!
Hospedou-se por 6 diárias em jun. de 2025
Resposta de VrboOwner em 26 de dez. de 2025
Thank you so much for your amazing review! We’re thrilled to hear you absolutely loved your stay and enjoyed the clean beach and easy-to-use beach service. We’re especially happy to know the birthday balloons and cake made your aunt’s celebration extra special — that truly makes our day! Thank you for your kind words, and we hope to welcome you back again soon. Warm regards, HSRC Guest Services Team
Verificada

10/10 - Excelente

K PField

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great stay

If we come back down with just us, we'll be staying here
Hospedou-se por 3 diárias em out. de 2023
Resposta de VrboOwner em 31 de out. de 2023
Hello! Thank you so much for staying with us! We are happy to hear you had a great stay. We do hope you will come back and stay with us again in the future!
Verificada

10/10 - Excelente

Mindy H.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beautiful views!

We loved our stay at Unpack and Unwind! The balcony had beautiful views and we even saw some dolphins. The beach chairs and umbrella were a bonus. We even extended our stay an extra day. We will be back!
Dolphins!
Hospedou-se por 5 diárias em abr. de 2025
Resposta de VrboOwner em 26 de dez. de 2025
Thank you for the wonderful review! We’re so glad you loved your stay at Unpack and Unwind and enjoyed those beautiful balcony views—seeing dolphins is always such a special treat. We’re happy to hear the beach chairs and umbrella were a bonus and that you enjoyed your stay so much you decided to extend it. Thank you as well for sharing the beautiful picture; we love seeing our guests’ memories. We look forward to welcoming you back again soon! Warm regards, HSRC Guest Services Team
Verificada

10/10 - Excelente

Scott D.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Beach view

Property was clean and well maintained very polite and courteous staff. Easy access to the beach and great view from the balcony.
Hospedou-se por 4 diárias em jul. de 2024
Resposta de VrboOwner em 21 de ago. de 2024
Scott, Thank you for your kind review! We’re pleased that you enjoyed the cleanliness and upkeep of the property, as well as the polite and courteous staff. It’s great to hear that you appreciated the convenient access to the beach and the lovely view from the balcony. We hope to welcome you back soon! Warm regards, HSRC Guest Services Team
De um site parceiro

8/10 - Boa

Clive B.

Enjoyed the time their

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: It was nice to get away, weather was not cooperating but that is mother nature you cannot control it. Overall we had a good time.
Resposta de VrboOwner em 23 de out. de 2024
Clive, Thank you for your review! We’re glad to hear that, despite the uncooperative weather, you were able to get away and still have a good time. Sometimes Mother Nature has her own plans, but we hope your stay was relaxing nonetheless. We look forward to welcoming you back for another visit, hopefully with perfect weather next time! Warm regards, Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

10/10 - Excelente

jackie t.

Great stay!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, easy access to the beach. Clean, quiet, and comfortable. Would definitely stay here again. Staff was super friendly.
Hospedou-se por 5 diárias em ago. de 2021
Resposta de VrboOwner em 1 de jul. de 2023
Jackie, We are pleased to hear that you had a great stay and we hope to welcome you back sometime soon. Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

10/10 - Excelente

John A.

President

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very good location with great beach access.
Resposta de VrboOwner em 1 de jul. de 2023
Thank you for reviewing our property. Since we are beach front, it makes for great views and easy access straight to the beach! Come back and see us soon!
Verificada

10/10 - Excelente

Angelo K.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Destin

Nice condo unit. Perfect size for us. Coffeemaker was broke, but replaced with a new one immediately. Would recommend.
Hospedou-se por 8 diárias em abr. de 2024
Resposta de VrboOwner em 30 de jul. de 2024
Angelo, Thank you for your review! We’re glad to hear the condo was the perfect size for you and that we were able to quickly replace the broken coffeemaker. We appreciate your recommendation and look forward to welcoming you back for another stay! Best regards, HSRC Guests Services Team
De um site parceiro

10/10 - Excelente

Pamela K.

Pam Kemp

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Very clean, furnished well, great beach access, everything is great working order!
Hospedou-se por 5 diárias em mai. de 2018
De um site parceiro

10/10 - Excelente

Traci F.

Beautiful Beach Front Stay

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This is by far the best place we have stayed in Destin so far. We had a view of the beach from our balcony and the walk to the beach was very short and easy. The condo was nice and the staff were friendly. We will definitely try to come back!
Resposta de VrboOwner em 13 de set. de 2023
Traci, Thank you for letting us know that you enjoyed your stay. We enjoyed having you as our guest and we look forward to welcoming you back soon. Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

10/10 - Excelente

Anne M.

Perfect Get-away!

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great beach front condo with an excellent view. Easy access to the beach. Central location to everything in Destin. Kitchen was well equipped with utensils, dishes, pots and pans and coffee pot. Everything was nice and clean. LOVE THE CHAIRS AND UMBRELLA on the beach!! Would definitely stay here again.
Hospedou-se por 5 diárias em jul. de 2024
Resposta de VrboOwner em 19 de ago. de 2024
Anne, Thank you for the five-star review! We're very pleased that you had a perfect getaway and enjoyed the beach front condo, along with the excellent view and easy beach access. It's wonderful to hear that the kitchen had everything you needed and that the condo was nice and clean. We're glad you loved the beach chairs and umbrella, too! We would be delighted to welcome you back for another stay in the future. Warm regards, Holidiay Surf & Racquet Club Guest Services Team
De um site parceiro

6/10 - Razoável

A guest from Saint Amant, LA

Destin Trip

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Arrived check in was a breeze. room was clean and very nice. Only issue i had was that on the beach you was not allowed to use anything other than a umbrella. Cant put any tents or easy up canopy's.
Resposta de VrboOwner em 4 de jul. de 2024
Joshua, Thank you for sharing your experience with us. We're pleased to hear that your check-in process was smooth and that you found your room clean and very nice. We apologize for any inconvenience regarding the beach policies regarding tents or easy-up canopies. These policies are often in place to ensure safety and fairness for all guests enjoying the beach. We appreciate your understanding and hope that this did not detract significantly from your overall experience. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warm regards, Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

10/10 - Excelente

Tony B.

Oct 18 thru 21

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property location is excellent. it is on Holiday isle in residential area on the beach yet only a short drive to restaurants, grocery and gas. Beach Service is excellent. Property is secure and quiet. Very enjoyable stay.
Resposta de VrboOwner em 26 de out. de 2022
Tony, We are very pleased to hear that you had an enjoyable stay. Thank you for being our guest and we hope to welcome you back again soon. Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

2/10 - Terrível

Cathy F.

Unit 203

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We were to stay in unit 203 for 30 days we asked to be moved after 12 days, due to constant construction around us.The staff were accommodating and allowed us to relocate to unit 109. So far All is good.This experience rating is given midway thru our stay.
Resposta de VrboOwner em 1 de jul. de 2023
Catherine, Thank you for staying with us. We do apologize for the inconvenience from the construction during your stay. Thank you for letting us know that even with the condo change you were able to have a good rest of your stay. You are a valued guest and we hope to welcome you back again soon. Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

10/10 - Excelente

Patricia F.

Destin Beach Vacation

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: What a Beautiful condo. We enjoyed the view of the Emarald green gulf from the balcony and saw dolphins every morning! The condo was very clean with comfortable furnishings. The beach chair service was a great bonus. This unit on the second floor was next to the stairs just steps from the beach. It was only a short drive to restaurants and activities. The Holiday Surf and Racquet Club was very well maintained and safe. We would definitely stay at this complex and this condo again.
Resposta de VrboOwner em 1 de jul. de 2023
Patricia, Thank you so much for taking the time to leave us a review. We are so pleased that you enjoyed unit 203. You were an amazing guest and we hope to welcome you back soon. Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

8/10 - Boa

Florie M.

Perfect Location!

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Loved the location of the complex & the unit itself. We have the view of the tennis courts (in good condition)& of the gulf. Kitchen has the necessary utensils one needs; adequate bath towels. Cons: bed was on the firm-side; felt like I was sleeping on the floor. Couch looked & felt worn out. Not a deal-breaker for us but considering this is a Racquet Club complex we expected Tennis Channel to be available, especially since BNP Paribas was on that week.
Hospedou-se por 8 diárias em mar. de 2022
Resposta de VrboOwner em 1 de jul. de 2023
Florecita, Thank you for staying with us at Holiday Surf & Racquet Club. Thank you for your feedback. Your review helps us to ensure the best quality stay possible. We will look further into the concerns about the mattress and couch. We apologize that the tennis was not available during your stay but we will bring this suggestion to the general manager. We enjoyed having you as our guest and we hope to welcome you back again. As of late 2022, the owner has put in brand new living room furnishings, including a modern style sofa. We hope you will return and try unit 203 again! Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

4/10 - Insatisfatório

Donna W.

Nice facilities - but...

Rating Details: The property manager was adequately helpful. The vacation rental was somewhat dirty. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: The unit was exactly as described. Great view! Bed was super comfortable! Upon arrival the unit was pretty clean. Day 2 we had several uninvited guests - not something I am accustomed to at home. We were inundated with roaches 😕 (Not palmetto bugs, roaches!). Day 4 we left (2 days early). I advised the staff as I checked out. Now apologies, No, "How can we make it better", etc. I have tried multiple times to contact someone at the facility & that didn't accomplish a thing. Askedo for info to contact owners. Nothing.I do have multiple photos. The travel insurance won't cover the early departure either. Disappointed to say the least.
Hospedou-se por 4 diárias em mai. de 2022
Resposta de VrboOwner em 1 de jul. de 2023
Hello Donna, We would like to once again extend our apologies for the issues you experienced during your stay. Each month we have Florida Pest Control spray all of our units to minimize pests that may hitchhike with luggage or from other pest travel. Unfortunately, because pest control had just come out the day the issue was reported pest control would not return until the scheduled date which was in a few days from the reported issue. It is a top priority for HSRC to make sure all concerns are addressed as swiftly as possible and sometimes an issue can take more than a day to resolve. The pest issue has now been completely resolved. It ended up being an issue with a different unit. Also, as of late 2022, this condo boasts brand new living room furnishings, including a new modern sofa. We hope you will consider visiting us again! We do understand your frustration with travel insurance but to our dismay, we can not overrule their policies. We did check with our staff about the customer service that was provided at the time of check out and the staff member said in the frustration of the moment it was stated by the person checking out that they "were over the stay" and then the guest walked off from the front desk. All team members are required to make sure that any customer service issues remain de-escalated and reported to management for a further resolution for the guest. We are aware that after the initial situation occurred the general manager was sent an email but by that time no further monetary refund could be offered. We do wish this matter could have worked out differently and we will look for better resolutions to tackle situations that may arise like this in the future. Holiday Surf & Racquet Club Guest Services Team
De um site parceiro

6/10 - Razoável

Betty H.

Check-in Review and Suggestion

Rating Details: The property manager was somewhat unhelpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The check-in process is UNPLEASANT! I have been coming to HSaR for over 20 years and checking in has become very unfriendly in the last few years. I called about 11:30am to see if our unit was ready early. The man told me that there was no way he could check to see but sometimes guests are allowed to check in after 1pm if the unit is ready. So we arrive at 1:30 to find that the office is closed until 2pm for a meeting which he neglected to tell us about. We decide to wait the 30 minutes... only staff doesn't return until 3:30 and no one answers the number we were instructed to call. Customer service seems to be the least important factor. Many other vacation management companies are willing to contact the incoming guests with a simple text or email when/if their unit becomes available earlier than 4pm. It could a win/win situation if you would do that. Guests would feel special and be excited. I am quite sure that I am not the only person "wasting time" in Destin waiting to check in. And it would alleviate the rush at 4pm when everyone is trying to check-in. I don't see any down-side to doing this. Some management companies even request the clean-up company to try to complete the units with bookings first so that they can charge the guests 1/2 a night if the unit is available and the customer check-in is before 12 noon. That is "free money" for you. the unit is ready and sitting there empty. Why not capitalize on it! Put a clause in the rental contract "Please do not call and request your unit early. IF it is ready, we will notify you and offer early check-in for an additional fee of half of a one-night fee."
Resposta de VrboOwner em 1 de jul. de 2023
Thank you for reviewing our property. We hate to hear that you had a very unpleasant experience at check-in but hope the remainder of your stay was exceptional. We do not have meetings often and will keep your suggestions in mind for the future. The person you spoke to definitely should have informed you about the meeting and we apologize for that. Come back and see us again and we promise to not disappoint you!
Verificada

8/10 - Boa

Allen e.

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Overall the stay was good! Only issue i ran into was the host was really not personable! My luck, it was the same host to check me in and out. There was no greeting, smile, thanks for staying, hello, bye, or even have a good day! The other host that where dealing with customers gave that hospitality. So hopefully this wasn't a single out for any reasons. This host, im not sure of her name but on my check out day of the 6th. She had on a white sweater and black tights. Thank you!
Hospedou-se por 3 diárias em abr. de 2026

Sobre o anfitrião

Anfitrião: Holiday Surf & Racquet Club

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Inglês

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