Condomínio

Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!

Galeria de fotos de Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!

Uma varanda com mesa de vidro, uma cadeira e vista para o oceano.
Vista da praia com palmeiras e um céu azul límpido.
Uma varanda com cadeiras de lounge brancas, uma mesa de vidro com um objeto decorativo e vista para um prédio de resort com palmeiras.
Uma varanda com mesa de vidro, cadeiras e vista tropical do oceano e palmeiras.
Sala de estar com sofá bege, mesa de centro de vidro e luminárias pendentes.

Avaliações

9,0 de 10
Maravilhosa

Destaques

  • Desconecte-se do mundo
    Relaxe na piscina com as melhores avaliações: o lugar perfeito para se desconectar do mundo.
1 quarto1 banheiroAcomoda 4 pessoas

Comodidades populares

  • Sacada
  • Piscina
  • Churrasqueira
  • Ar-condicionado
  • Geladeira
  • Internet

Explore a região

Confira no mapa
Kailua Kona, HI
  • Place, Honl's Beach
    ‪1 min de carro‬
  • Place, Kailua Pier
    ‪4 min de carro‬
  • Place, Jardim Botânico Sadie Seymour
    ‪4 min de carro‬
  • Airport, Kailua-Kona, Havaí (KOA-Aeroporto Internacional de Kona)
    ‪22 min de carro‬

Quartos e camas

1 quarto (acomoda 4 pessoas)

Quarto 1

1 cama Queen

Quarto 2

1 sofá-cama casal

1 banheiro

Banheiro 1

Vaso sanitário · Apenas chuveiro

Espaços

Deque ou pátio
Varanda ou varanda coberta
Cozinha
Sacada
Jardim

Sobre esta propriedade

Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!

Beautiful Ocean View from this wonderful Top Floor Unit at Casa De Emdeko. Unit#332 is a great property!! You can't beat this view at this price!!
Casa De Emdeko offers owners and guests the perfect blend of Hawaiian ambiance with tropical gardens and the songs of the many colorful birds enjoying the water features in the garden. Enjoy our garden pool located in the middle of a tropical setting. Casa also has one of the few oceanfront pools where you can swim and soak up the warm Hawaiian sun while watching the whales or dolphins play, depending on the season of your visit. Swaying palm trees on our private, sandy sunning area at the ocean's edge offers glorious sunsets with a special sense of serenity. .-Our cabana, barbecues and lanai tables are perfect for dinner gatherings with friends and making new friends from around the world.

TAT TAX ID:TA-023-906-0992-01
STVR REGRISTATION NUMBER: STVR-19-345129

**All guests are required to sign a rental agreement with Knutson & Associates Property Management**

***All Reservation Requests greater than 12 months in Advance MUST be approved in advance by the Broker In Charge. Rates are subject to change. ***

Adicione as datas e descubra os preços

Propriedades semelhantes

Área da propriedade
Kona Makai 5104 remodel -oceanfront AC free WIFI + parking pool hot tub 2 lanais
Vila Holualoa
  • Vista p/ mar
  • Piscina
  • Banheira de hidromassagem
  • Cozinha
9.4 de 10, Extraordinária, (108 avaliações)
Kona Makai 5104 remodel -oceanfront AC free WIFI + parking pool hot tub 2 lanais

Regras da propriedade

Check-in após 16h
Check-out até 11h
default

Crianças

Aceita hóspedes de 0 a 17 anos
default

Eventos

Não permite a realização de eventos
default

Animais de estimação

Não aceita animais de estimação
default

Política para fumantes

Não é permitido fumar

Informações importantes

O que você precisa saber

Número de registro da propriedade GE-023-906-0992-01, TA-023-906-0992-01
Propriedade nº 723339vb
Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Festas ou eventos de grupos no local são estritamente proibidos
O anfitrião não informou se a propriedade tem detectores de monóxido de carbono. Leve um detector portátil com você na viagem.
O anfitrião não informou se a propriedade não tem detector de fumaça.
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

Informações a área

Kailua-Kona

Perto da praia em Kailua-Kona, este condomínio fica no bairro Vila Holualoa. A região oferece boas atrações culturais, como Hulihee Palace e Dovetail Gallery, e também opções para quem deseja fazer compras em Kona Farmers Market e Kona Inn Shopping Village. KBXtreme e Kona Community Aquatic Center também valem a visita. Mergulho autônomo e mergulho livre (com snorkel) são ótimas oportunidades para se refrescar, mas você também pode tentar atividades como passeios ecológicos e passeios de bicicleta nos arredores.
Mapa
Kailua Kona, HI

Nos arredores

  • Honl's Beach - 1 min de carro - 1.2 km
  • Magic Sands Beach - 4 min de carro - 3.4 km
  • Kailua Pier - 4 min de carro - 3.1 km
  • Jardim Botânico Sadie Seymour - 4 min de carro - 2.7 km
  • Kahalu'u Beach Park - 6 min de carro - 6.1 km

Opções nos arredores

  • Aeroporto Internacional de Kona (KOA) - 21 min de carro

Restaurantes

  • ‪Royal Kona Resort Oceanfront Bar - ‬3 min de carro
  • ‪Don's Mai Tai Bar - ‬3 min de carro
  • ‪Huggo's On The Rocks - ‬3 min de carro
  • ‪Kai Eats + Drinks - ‬4 min de carro
  • ‪Island Lava Java - ‬3 min de carro

Perguntas frequentes

Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included! tem piscina?

Sim, esta propriedade tem uma piscina.

Quanto custa ficar em Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

A partir de 21 de out. de 2026, os preços encontrados para uma estadia de 1 diária para 2 adultos em Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included! em 16 de mai. de 2027 começam a partir de R$ 603, excluídos impostos e taxas. Este preço está baseado no valor mais baixo para uma diária encontrado nas últimas 24 horas para estadias nos próximos 30 dias. Os preços estão sujeitos a alteração. Escolha as datas da viagem para ver preços com maior precisão.

Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included! é ideal para quem viaja com animais de estimação?

Não, animais de estimação não são permitidos nesta propriedade.

Quanto custa o estacionamento em Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

Estacionamento no local disponível na propriedade.

Qual é o horário de check-in em Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

Horário de início do check-in: 16h.

Qual é o horário de check-out em Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

Horário de check-out: 11h.

Onde fica Casa De Emdeko 332- Amazing Oceanview, Top Floor, AC included!?

Em Vila Holualoa, este condo fica a 3 km de Honl's Beach, Don's Mai Tai Bar e Magic Sands Beach. St. Michael The Archangel Church e Kailua-Kona Beaches também ficam a 3 km.

Avaliações

9,0

Maravilhosa

A menos que indicado de outra maneira, as avaliações aparecem em ordem cronológica, estão sujeitas a um processo de moderação e são verificadas.
Mais informaçõesAbre em uma nova janela
Nota 10 - Excelente. 54 de 88 avaliações
Nota 8 - Boa. 21 de 88 avaliações
Nota 6 - Ok. 8 de 88 avaliações
Nota 4 - Insatisfatória. 5 de 88 avaliações
Nota 2 - Terrível. 0 de 88 avaliações

9,0/10

Limpeza

9,6/10

Check-in

9,0/10

Comunicação

10/10

Localização

9,4/10

Precisão do anúncio

Avaliações

Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This is an excellent unit -- dated somewhat as many of the units at Casa De Emdeko are but very comfortable & any shortcomings are made up by the gorgeous view from the lanai. Convenient to have washer & dryer in the unit -- allows one to pack much less than you otherwise would. Two pools: one fresh water & one salt water right at the ocean's edge.
Hospedou-se por 4 diárias em jul. de 2026
Resposta de VrboOwner em 28 de jul. de 2026
Thank you so much!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
This was our first time in Hawaii and this place was perfect. Everything we needed was already here. Fresh towels, beach towels, chairs, you name it. The view was so beautiful. Every morning sitting on the deck watching the ocean with our coffee and listening to the birds was a blessing.
Hospedou-se por 5 diárias em mar. de 2026
Resposta de VrboOwner em 17 de abr. de 2026
Thank you so much
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Great place!! Nice location and was clean. Would be great if they had some boogie boards, but we just picked some up from costco.
Hospedou-se por 4 diárias em ago. de 2025
Resposta de VrboOwner em 2 de set. de 2025
Thank you so much!!!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Great olace

Good location, seamless entry, communicated well by text, everything was fun
Hospedou-se por 14 diárias em nov. de 2023
Resposta de VrboOwner em 17 de dez. de 2023
Thank you so much!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Kona 2019

Very nice area. Convenient location. Unit is comfortable and has most everything you need. Would book again.
Hospedou-se por 8 diárias em out. de 2019
Resposta de VrboOwner em 1 de abr. de 2020
Thank you so much for your great review!!
De um site parceiro

10/10 - Excelente

Relaxing stay

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great spot to explore Kona side. Facilities are great - salt water pool is the best!
Hospedou-se por 5 diárias em mar. de 2021
Resposta de VrboOwner em 15 de abr. de 2021
Thanks for your review Tom, we're happy you had time to relax!
De um site parceiro

8/10 - Boa

Beautiful ocean view and salt water pool

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The property is nice. All units have ocean views. The salt water pool is the best out of the whole place. Very nice, warm and clean. The condo could have some upkeep done. It needs a new mattress as it sinks in the middle. Also the couch has fleas in it and my daughter was bitten alot. I was not because I slept in the bed and never sat on the couch. But then I used that couch blanket and I was bitten a few times. The kitchen is well stocked with everything you would need to cook. The best was the property management company, they were so very attentive and when a problem happened they fixed it fast. They are great. The condo was a good size 1 bedroom with double connected doors to the bathroom. They also had beach towels, a cooler and chairs. So you do not need much of anything except for groceries and they also have some olive oil and spices. Also it has a large balcony with loungers and table and chairs. The t.v. is rhe bedroom is kinda janky with the way it sits on the wall, which was good because I had to take it down to plug in my Roku. The whole property was non smoking, not just around the building but the whole property, so you have to walk a block up and exit. Which kinda was a bummer, because nothing like drinking coffee and watching the sunrise or set with a smoke. Great for the price considering other properties are 300 a night with no kitchen. Hope you enjoy your vacation 😊 Mahalo
Resposta de VrboOwner em 29 de set. de 2026
Mahalo for taking the time to leave such a detailed review! We’re so glad you enjoyed the beautiful ocean views, saltwater pool, spacious lanai, well-stocked kitchen, beach amenities, and overall value of the condo. We especially appreciate your kind words about our property management team and are happy to hear that we were attentive and responsive whenever you needed us. We sincerely appreciate you bringing the mattress, couch, and television setup to our attention. We take any report of possible pests very seriously and will have the couch and surrounding areas thoroughly inspected and treated if necessary. We will also review the mattress and television setup with the owner so these items can be addressed. The entire property is a non-smoking community, which is an association rule that applies throughout the grounds, but we understand that may be inconvenient for some guests. Thank you again for staying with us and for sharing both the things you loved and the areas where we can improve. We hope to welcome you back to Kona again in the future. Mahalo!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

As expected

One of the best values in Kona. The Salt Water Pool over looking the ocean was amazing. This isnt a 5 star hotel resort but youre not paying that price. Based on listing and payment i would stay here again.
Hospedou-se por 4 diárias em jun. de 2023
Resposta de VrboOwner em 15 de ago. de 2023
Thank you so much for your wonderful review!
De um site parceiro

10/10 - Excelente

CdE #332

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Great location, salt water pool was a bonus and very quiet!
Resposta de VrboOwner em 3 de set. de 2024
Great to hear!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Responsive Hosts

Location is great, I love the outdoor / community space, and the nightly stunning sunsets. Condo was comfortable and fit the property description. Hosts were quick to respond and address any questions / concerns I had with the property
Hospedou-se por 7 diárias em mai. de 2023
Resposta de VrboOwner em 5 de jun. de 2023
Thank you for the amazing review!!
De um site parceiro

10/10 - Excelente

Great complex clean unit

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love Casa De Emdeko. This unit was clean and a great price.
Resposta de VrboOwner em 7 de jul. de 2022
Aloha William, thank you so much for your positive feedback! We’re thrilled to hear that you enjoyed Casa De Emdeko 332. We find it to be a favorite among many of our guests. Have a wonderful day and we hope to see you again soon! Mahalo!
De um site parceiro

10/10 - Excelente

Paradise Found: A Sublime Hawaiian Getaway

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: An unforgettable experience! The condo and Management provided stunning views, immaculate cleanliness, and exceptional service. The guidebook they provided was so helpful, leading us to amazing adventures like horseback riding and waterfall hiking. Highly recommend for an unforgettable stay in Hawaii!. Until next time. Mahalo!
Resposta de VrboOwner em 5 de set. de 2025
Thank you for the amazing review!!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio

Two week January getaway

Accomendations were very clean. Could use more dish soap (3), toliet paper (2),kleenex (none), garbage bags (2) for a 2 week stay. Beautiful view AM sun, shade PM. Convenient to town. Pretty quiet in January, Didnt see any children.
Hospedou-se por 13 diárias em jan. de 2023
De um site parceiro

10/10 - Excelente

Nice condo in a great location

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Nice condo in a wonderful oceanfront location. Older condo building that has many amenities and a small sand beach. The condo has everything you need for a great vacation. We loved it.
Hospedou-se por 4 diárias em mai. de 2024
Resposta de VrboOwner em 25 de mai. de 2024
Thank you so much for the 5 star review! Greatly appreciated and we hope to see you again soon. Mahalo
De um site parceiro

8/10 - Boa

Beautiful Salt Water Pool

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was more than happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: We love the Casa De Emdeko property. We try and stay here whenever we are in Kona. This particular unit is clean and perfect for the two of us. It was towards the back middle of complex and pretty close to both pools. The saltwater pool is right next the the ocean and it never was crowded! Would stay again!
Resposta de VrboOwner em 8 de jun. de 2025
Great thank you so much!!!
De um site parceiro

8/10 - Boa

Casa de Emdeko 332

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The rental was nice. The view from the lanai was wonderful. We had breakfast and dinner many times and enjoyed the view of the ocean and the sound of the waves. We will return.
Resposta de VrboOwner em 12 de mai. de 2022
Thank you so much for the review, and feedback! We are so glad to know you enjoyed your stay, and hope to see you again in the future!
Avaliação verificada

6/10 - Razoável

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
Really like the area, condo is older and very dated which was ok. The biggest inconvenience was the water was turned off on the entire complex at 9 am. We were getting ready in the morning and check out was at 11 am. Made a good trip end with alot of difficulty. Property manager should've have disclosed this prior to booking.
Hospedou-se por 6 diárias em ago. de 2025
Resposta de VrboOwner em 24 de set. de 2025
Thank you for sharing your feedback. We’re glad you enjoyed the location, though we’re sorry to hear your stay ended on a challenging note. Unfortunately, the temporary water shut-off you experienced was an emergency situation affecting the entire complex and outside of our control. Because this was not a planned or scheduled maintenance, there was no advance notice for us to share with guests. We completely understand how disruptive this must have been and regret the inconvenience it caused during your checkout preparations. We appreciate your understanding and hope we’ll have the opportunity to welcome you back for a smoother experience in the future.
De um site parceiro

10/10 - Excelente

Lovely Setting

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: The unit was perfect for our needs. Kitchen and bath very well stocked, plus items to take to the beach like chairs, noodles, beach towels and a cooler. Bed and other furnishings were comfortable. The location was the perfect launch point for our daily activities as well. Would definitely stay here again!
Resposta de VrboOwner em 12 de mai. de 2022
Thank you so much for the fabulous review! So happy to know you enjoyed your stay; come again soon!
De um site parceiro

10/10 - Excelente

Kona time well spent

Rating Details: The property manager was more than helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: This place was great. Loved the sunshine and ocean view from the deck. Very clean and comfortable and my wife and I love Casa EmDeko in general, having stayed in a few other units there over the years. We enjoy the sunset time there, as the locals who live in the complex come out to blow conch shells and enjoy the view as community.
Hospedou-se por 7 diárias em mai. de 2024
Resposta de VrboOwner em 31 de mai. de 2024
So glad you enjoyed your stay here and it was the perfect location for you. We hope to see you again!
De um site parceiro

10/10 - Excelente

Great location and super quiet

Rating Details: The property manager was very helpful. The vacation rental was spotless. I was very happy with the location. I was very satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good size unit for two people with nice views. The common areas are fantastic with two pools and bbq area. The complex is away from the road so no noise from Alii drive. Unit is a bit dated inside but we don’t spend much time indoors anyways. Lots of towels which is always nice.
Resposta de VrboOwner em 26 de jul. de 2024
Aloha Ryan! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve guests like you. Have a wonderful day and we hope to see you again soon! Mahalo!
Avaliação verificada

10/10 - Excelente

Pontos positivos: Limpeza, check-in, comunicação, localização e precisão do anúncio
It was so relaxing and marvelous. The only thing that could’ve been a little bit clearer was what items were going to be furnished in the condo. We overpacked!’lol the saltwater pool that sits next to the oceanfront was just amazing. I took a life-size sugar skull floaty and just floated around in our off time while visiting the Big Island. My dear friend recommended Casa de Emdeko and I went to sleep each night listening to the waves which was the exact same thing that I woke up to. The tranquil of pleasant environment was exactly what we needed.I am 61 years old but I felt 21 the entire time! Thank you so much for the experience of a lifetime!
Hospedou-se por 8 diárias em ago. de 2025
Resposta de VrboOwner em 13 de set. de 2025
Thank you so much for taking the time to leave us such a wonderful review! We appreciate you staying with us! We hope to welcome you back again, soon! Mahalo, Knutson & Associates
De um site parceiro

8/10 - Boa

Adequate, though even with and elevator, lots of "mini stairs"

Rating Details: The property manager was adequately helpful. The vacation rental was very clean. I was more than happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Except for the up and downs of the stairs, dragging suitcases over all of them, it was quite nice. Really liked their saltwater pool being right on the coast. Conveniently located, not enough parking.
Hospedou-se por 4 diárias em set. de 2023
Resposta de VrboOwner em 20 de out. de 2023
Aloha, thank you very much for your feedback!
Avaliação verificada

8/10 - Boa

Pontos positivos: Check-in, comunicação, localização e precisão do anúncio

Nice property we would return

The window coverings in the bedroom need to be fixed. They don’t cover the window in the bedroom. Can opener is worthless. Some of the dishes had food on them. Great lanai. Nice view. Management was very helpful. Comfortable place. Tight on parking but felt secure.
Hospedou-se por 9 diárias em out. de 2023
Resposta de VrboOwner em 20 de nov. de 2023
Thank you for your review, and feedback!! We will work hard to do better!
De um site parceiro

10/10 - Excelente

Kona October

Rating Details: The property manager was very helpful. The vacation rental was very clean. I was very happy with the location. I was more than satisfied with the condition of the vacation rental. Overall, I recommend this vacation rental. Reviewer Comments: Good location. Glad to have the AC. Would choose to have a room on the south side to avoid sun in the morning. Room had the items we needed for the beach the grills were convenient and modern, building was well maintained for its age. Very much enjoyed the salt water pool. Staff was helpful when completing arrangements. Over all a nice facility we would come again.
Hospedou-se por 8 diárias em out. de 2019
Resposta de VrboOwner em 1 de abr. de 2020
Thank you so much for taking the time to share your feedback. We are so glad that you enjoyed your stay here at Casa de Emdeko. The common area facilities are a delight to all here; making Casa a very popular vacation spot. We hope to have the opportunity to host you again!
Avaliação verificada

4/10 - Insatisfatório

Pontos positivos: Localização
Pontos negativos: Check-in e comunicação
When we checked in, the power to the unit was completely out. We were not informed about this until after we had already landed. We later learned from neighbors that the outage had already been ongoing for several days prior to our arrival.Because there was no power, there were no lights, air conditioning, or elevator access for the first several hours of our stay. We had to carry all of our luggage up to the third floor in extreme heat, which was extremely difficult and not what we expected when booking the property.A few days later, the water was also shut off for half the day and now the air conditioning has gone out and was still out of order when we checked out today. These repeated issues have had a major impact on our stay and overall experience.. We were also told that attempts had been made to contact us regarding these issues before arrival, but we never received any calls, messages, or notifications warning us about the condition of the property.We understand that unexpected maintenance issues can happen, but the lack of communication and repeated disruptions during our stay have been very disappointing.
Hospedou-se por 7 diárias em mai. de 2026
Resposta de VrboOwner em 5 de jun. de 2026
Thank you for your feedback. We sincerely apologize for the inconveniences experienced during your stay. To clarify, the power outage was the result of a complex-wide issue that was outside of our control. We were advised by the association and utility providers that power was expected to be restored the morning of your arrival, which is why we anticipated the issue would be resolved before check-in. Unfortunately, restoration was delayed beyond the timeframe provided to us. As soon as we became aware of the continued outage, we notified arriving guests and provided updates as information became available. We certainly understand how frustrating it was to arrive without power, elevator service, air conditioning, and other normal conveniences, particularly after traveling. While the outage itself was beyond our control, we recognize that it impacted the start of your vacation and we are sorry for that experience. The temporary water shutdown was also a building-related matter managed by the association, and while we strive to keep guests informed of any known disruptions, some events unfortunately arise or change with little notice. Regarding the air conditioning issue later in your stay, our team worked to address the concern as quickly as possible once it was reported. We appreciate your understanding that these were not recurring conditions of the property itself, but rather a series of unforeseen building and utility-related issues.

Sobre o anfitrião

Anfitrião: Knutson property Management Division

Imagem do perfil do anfitrião

Idiomas:

Inglês, Húngaro, Eslovaco

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