Great location-close to all the major attractions. Story Lake amenities are well planned, cared for and a definite highlight for families. The rental space was just as pictured. The bed & bathrooms actually appeared larger in person! The owner, Robert, was prompt and readily available via phone (He does not live nearby). Unfortunately issues became evident as soon as we walked in the door. All floors were filthy. dirt swept out into the lania, more dirt mopped into the corners, actual hair balls on the stairs and carpeting. Baseboards so coated with dirt they appeared fuzzy. Robert had 2 new crews cleaning on day 1 & 2 of our stay. We had more issues that first week, a frozen garbage disposal, two blocked drains, no kitchen rags or towels, no face clothes or face/hand towels. One call to Robert and all was made right, he even gave us a few extra towels. The kitchen has loads of utensils and the dishware is very nice, with a service for 20! I did however ask Robert if he had an inventory list because I was concerned that some items may be missing! There are many 20soup/cereal bowls in the set but zero bowls for making a salad, mixing up pancake batter or serving veggies. All the pots were small (soup or mac'n cheese size) nothing large enough to boil pasta etc. All small fry pans, the largest one just fits 2 grilled cheeses sandwiches. As we rented this space for 7+ weeks we likely cooked more than most guests, so maybe our expectations were not realistic. Robert did not have a list of "on site' items so he recommended we purchase our own necessities. A screen in the lanai came down in a windstorm, repairs were again arranged quickly. The downed screen was replaced. but the two with holes and the 4 holding on by 2 of the 4 sides were left as is, per Robert's instructions. The yard/lanai pool was clean and Robert gifted us with pool heat in order to offer us the best experience possible. Some days we had a cold pool! When asked, Robert would send someone to readjust the temperature. The heating process would take 2 days not the 20 minutes he projected (LOL) Rather frustrating as no one wants to swim in cold water. The pool pump also sprung a link and drained half the water out as well - again fixed quickly, but lost another 3-4 pool days. I got so tired of calling Robert (Im sure he felt the same) that I repaired holey bedding myself. All in all it was a good stay that with better linens, some paint and a little TLC could be great.