Our stay at Rob and Nerida’s lakeside home was absolutely incredible and one of the highlights of our trip to New Zealand. The house was exactly as described—comfortable, well stocked, safe, and perfectly located for everything we wanted to do in Rotorua, while still tucked away down a quiet little lane.The lakeside setting was idyllic. We loved watching the sunrise and sunset, along with the ducks, geese, two beautiful swans, and even the noisy seagulls we nicknamed the “Loud Americans” (it’s okay, we’re American). The neighboring homes only added to the charm. My favorite spot was the long window bench in the master bedroom overlooking the lake—it was VERY hard to leave in the mornings!The kitchen had everything we needed, and there were even 8 kayaks available for guests.What truly made this stay exceptional were Rob and Nerida. They went above and beyond to make my husband and me feel welcome, with a thoughtful welcome gift, local recommendations, a detailed house binder, and even personalized information for our stay including weather and a greeting.Some rentals are simply places to sleep; this one became part of our trip. We would return in a heartbeat and recommend it without hesitation.